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Closes #163 - ignore automatic email replies

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Ross Poulton 2013-01-20 14:39:07 +11:00
parent 6f38470146
commit e3ef1e4f20
1 changed files with 1 additions and 1 deletions
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helpdesk/management/commands/get_email.py
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@ -150,7 +150,7 @@ def ticket_from_message(message, queue, quiet):
message = email.message_from_string(msg) message = email.message_from_string(msg)
subject = message.get('subject', _('Created from e-mail')) subject = message.get('subject', _('Created from e-mail'))
subject = decode_mail_headers(decodeUnknown(message.get_charset(), subject)) subject = decode_mail_headers(decodeUnknown(message.get_charset(), subject))
subject = subject.replace("Re: ", "").replace("Fw: ", "").replace("RE: ", "").replace("FW: ", "").strip() subject = subject.replace("Re: ", "").replace("Fw: ", "").replace("RE: ", "").replace("FW: ", "").replace("Automatic reply: ", "").strip()
sender = message.get('from', _('Unknown Sender')) sender = message.get('from', _('Unknown Sender'))
sender = decode_mail_headers(decodeUnknown(message.get_charset(), sender)) sender = decode_mail_headers(decodeUnknown(message.get_charset(), sender))