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temporary fix for bug https://github.com/rossp/django-helpdesk/issues/#issue/22
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@ -285,6 +285,9 @@ def update_ticket(request, ticket_id, public=False):
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messages_sent_to = []
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# ticket might have changed above, so we re-instantiate context with the
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# (possibly) updated ticket.
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context = safe_template_context(ticket)
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context.update(
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resolution=ticket.resolution,
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comment=f.comment,
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