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Continuing work on new bootstrap4 interface
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@ -38,7 +38,7 @@ INSTALLED_APPS = [
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'django.contrib.sites',
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'django.contrib.humanize',
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'markdown_deux',
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'bootstrapform',
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'bootstrap4form',
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'helpdesk'
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]
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@ -1,4 +1,4 @@
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{% extends "helpdesk/base.html" %}{% load i18n bootstrap %}
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{% extends "helpdesk/base.html" %}{% load i18n bootstrap4form %}
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{% block helpdesk_title %}{% trans "Create Ticket" %}{% endblock %}
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@ -1,5 +1,12 @@
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{% extends "helpdesk/public_base.html" %}{% load i18n humanize %}
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{% block helpdesk_breadcrumb %}
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<li class="breadcrumb-item">
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<a href="{% url 'helpdesk:kb_index' %}">{% trans "Knowledgebase" %}</a>
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</li>
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<li class="breadcrumb-item active">{% blocktrans with category.title as kbcat %}{{ kbcat }}{% endblocktrans %}</li>
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{% endblock %}
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{% block helpdesk_body %}
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<h2>{% trans 'Knowledgebase Category' %}:{% blocktrans with category.title as kbcat %}{{ kbcat }}{% endblocktrans %}</h2>
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@ -1,5 +1,14 @@
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{% extends "helpdesk/public_base.html" %}{% load i18n %}
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{% block helpdesk_title %}{% trans "Knowledgebase" %}{% endblock %}
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{% block helpdesk_breadcrumb %}
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<li class="breadcrumb-item">
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<a href="{% url 'helpdesk:kb_index' %}">{% trans "Knowledgebase" %}</a>
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</li>
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<li class="breadcrumb-item active">Overview</li>
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{% endblock %}
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{% block helpdesk_body %}
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<h2>{% trans "Knowledgebase" %}</h2>
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@ -1,5 +1,15 @@
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{% extends "helpdesk/public_base.html" %}{% load i18n %}{% load markdown_deux_tags %}
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{% block helpdesk_breadcrumb %}
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<li class="breadcrumb-item">
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<a href="{% url 'helpdesk:kb_index' %}">{% trans "Knowledgebase" %}</a>
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</li>
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<li class="breadcrumb-item">
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<a href="{{ category.get_absolute_url }}">{% blocktrans with category.title as kbcat %}{{ kbcat }}{% endblocktrans %}</a>
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</li>
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<li class="breadcrumb-item active">Overview</li>
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{% endblock %}
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{% block helpdesk_body %}
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<h2>{% trans 'Knowledgebase' %}:{% blocktrans with item.title as item %}{{ item }}{% endblocktrans %}</h2>
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@ -39,7 +39,7 @@
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<li class="nav-item">
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<a class="nav-link" href="{% url 'helpdesk:report_index' %}">
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<i class="fas fa-fw fa-chart-area"></i>
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<span>{% trans "Stats" %}</span>
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<span>{% trans "Reports" %}</span>
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</a>
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</li>
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{% if helpdesk_settings.HELPDESK_KB_ENABLED %}
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@ -13,7 +13,7 @@
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<meta name="description" content="">
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<meta name="author" content="">
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<title>{% block helpdesk_title %}{% trans 'Helpdesk' %}{% endblock %}</title>
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<title>{% block helpdesk_title %}{% trans 'Helpdesk' %}{% endblock %} :: {% trans "Powered by django-helpdesk" %}</title>
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<!-- Bootstrap Core CSS -->
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{% if helpdesk_settings.HELPDESK_USE_CDN %}
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@ -2,6 +2,13 @@
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{% block helpdesk_title %}{% trans "Reports & Statistics" %}{% endblock %}
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{% block helpdesk_breadcrumb %}
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<li class="breadcrumb-item">
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<a href="{% url 'helpdesk:report_index' %}">{% trans "Reports & Statistics" %}</a>
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</li>
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<li class="breadcrumb-item active">Overview</li>
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{% endblock %}
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{% block helpdesk_body %}
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<h2>{% trans "Reports & Statistics" %}</h2>
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@ -25,6 +25,13 @@
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{% endblock %}
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{% block helpdesk_breadcrumb %}
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<li class="breadcrumb-item">
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<a href="{% url 'helpdesk:report_index' %}">{% trans "Reports & Statistics" %}</a>
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</li>
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<li class="breadcrumb-item active">{{ title }}</li>
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{% endblock %}
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{% block helpdesk_body %}
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<h2>{% trans "Reports & Statistics" %}</h2>
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@ -1,5 +1,5 @@
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{% extends "helpdesk/base.html" %}
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{% load i18n bootstrap humanize %}
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{% load i18n bootstrap4form humanize %}
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{% load static from staticfiles %}
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{% block helpdesk_title %}{{ ticket.queue.slug }}-{{ ticket.id }} : {% trans "View Ticket Details" %}{% endblock %}
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@ -13,9 +13,9 @@
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<table class="table table-striped table-bordered table-hover">
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<thead>
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<tr class='row_tablehead'><td colspan='2'><h3>{{ ticket.queue.slug }}-{{ ticket.id }}. {{ ticket.title }} [{{ ticket.get_status }}]</h3> <span class='ticket_toolbar'>
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<a href="{% url 'helpdesk:edit' ticket.id %}" class="ticket-edit"><button class="btn btn-warning btn-xs"><i class="fa fa-pencil"></i> {% trans "Edit" %}</button></a>
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| <a href="{% url 'helpdesk:delete' ticket.id %}" class="ticket-delete"><button class="btn btn-danger btn-xs"><i class="fa fa-trash-o"></i> {% trans "Delete" %}</button></a>
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{% if ticket.on_hold %} | <a href="{% url 'helpdesk:unhold' ticket.id %}" class="ticket-hold"><button class="btn btn-warning btn-xs"><i class="fa fa-play"></i> {% trans "Unhold" %}</button></a>{% else %} | <a href="{% url 'helpdesk:hold' ticket.id %}" class="ticket-hold"><button class="btn btn-warning btn-xs"><i class="fa fa-pause"></i> {% trans "Hold" %}</button></a>{% endif %}
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<a href="{% url 'helpdesk:edit' ticket.id %}" class="ticket-edit"><button class="btn btn-warning btn-xs"><i class="fas fa-pencil-alt"></i> {% trans "Edit" %}</button></a>
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| <a href="{% url 'helpdesk:delete' ticket.id %}" class="ticket-delete"><button class="btn btn-danger btn-xs"><i class="fas fa-trash-alt"></i> {% trans "Delete" %}</button></a>
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{% if ticket.on_hold %} | <a href="{% url 'helpdesk:unhold' ticket.id %}" class="ticket-hold"><button class="btn btn-warning btn-xs"><i class="fas fa-play"></i> {% trans "Unhold" %}</button></a>{% else %} | <a href="{% url 'helpdesk:hold' ticket.id %}" class="ticket-hold"><button class="btn btn-warning btn-xs"><i class="fas fa-pause"></i> {% trans "Hold" %}</button></a>{% endif %}
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</span></td></tr>
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<tr><th colspan='2'>{% blocktrans with ticket.queue as queue %}Queue: {{ queue }}{% endblocktrans %}</th></tr>
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</thead>
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@ -50,14 +50,14 @@
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<tr>
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<th>{% trans "Assigned To" %}</th>
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<td>{{ ticket.get_assigned_to }}{% ifequal ticket.get_assigned_to _('Unassigned') %} <strong><a href='?take'><button type="button" class="btn btn-primary btn-xs"><i class="fa fa-hand-paper-o"></i> {% trans "Take" %}</button></a></strong>{% endifequal %}</td>
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<td>{{ ticket.get_assigned_to }}{% ifequal ticket.get_assigned_to _('Unassigned') %} <strong><a href='?take'><button type="button" class="btn btn-primary btn-xs"><i class="fas fa-hand-paper"></i> {% trans "Take" %}</button></a></strong>{% endifequal %}</td>
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</tr>
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<tr>
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<th>{% trans "Submitter E-Mail" %}</th>
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<td>{{ ticket.submitter_email }}
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{% if user.is_superuser %} {% if submitter_userprofile_url %}<strong><a href='{{submitter_userprofile_url}}'><button type="button" class="btn btn-primary btn-xs"><i class="fa fa-address-book"></i> {% trans "Profile" %}</button></a></strong>{% endif %}
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<strong><a href='{% url 'helpdesk:email_ignore_add' %}?email={{ ticket.submitter_email }}'><button type="button" class="btn btn-warning btn-xs"><i class="fa fa-eye-slash"></i> {% trans "Ignore" %}</button></a></strong>{% endif %}</td>
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{% if user.is_superuser %} {% if submitter_userprofile_url %}<strong><a href='{{submitter_userprofile_url}}'><button type="button" class="btn btn-primary btn-xs"><i class="fas fa-address-book"></i> {% trans "Profile" %}</button></a></strong>{% endif %}
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<strong><a href='{% url 'helpdesk:email_ignore_add' %}?email={{ ticket.submitter_email }}'><button type="button" class="btn btn-warning btn-xs"><i class="fas fa-eye-slash"></i> {% trans "Ignore" %}</button></a></strong>{% endif %}</td>
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</tr>
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<tr>
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@ -67,19 +67,19 @@
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<tr>
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<th>{% trans "Copies To" %}</th>
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<td>{{ ticketcc_string }} <a data-toggle='tooltip' href='{% url 'helpdesk:ticket_cc' ticket.id %}' title='{% trans "Click here to add / remove people who should receive an e-mail whenever this ticket is updated." %}'><strong><button type="button" class="btn btn-warning btn-xs"><i class="fa fa-share"></i> {% trans "Manage" %}</button></strong></a>{% if SHOW_SUBSCRIBE %}, <strong><a data-toggle='tooltip' href='?subscribe' title='{% trans "Click here to subscribe yourself to this ticket, if you want to receive an e-mail whenever this ticket is updated." %}'><button type="button" class="btn btn-warning btn-xs"><i class="fa fa-rss"></i> {% trans "Subscribe" %}</button></a></strong>{% endif %}</td>
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<td>{{ ticketcc_string }} <a data-toggle='tooltip' href='{% url 'helpdesk:ticket_cc' ticket.id %}' title='{% trans "Click here to add / remove people who should receive an e-mail whenever this ticket is updated." %}'><strong><button type="button" class="btn btn-warning btn-xs"><i class="fa fa-share"></i> {% trans "Manage" %}</button></strong></a>{% if SHOW_SUBSCRIBE %}, <strong><a data-toggle='tooltip' href='?subscribe' title='{% trans "Click here to subscribe yourself to this ticket, if you want to receive an e-mail whenever this ticket is updated." %}'><button type="button" class="btn btn-warning btn-xs"><i class="fas fa-rss-square"></i> {% trans "Subscribe" %}</button></a></strong>{% endif %}</td>
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</tr>
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<tr>
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<th>{% trans "Dependencies" %}</th>
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<td>{% for dep in ticket.ticketdependency.all %}
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{% if forloop.first %}<p>{% trans "This ticket cannot be resolved until the following ticket(s) are resolved" %}</p><ul>{% endif %}
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<li><a href='{{ dep.depends_on.get_absolute_url }}'>{{ dep.depends_on.ticket }} {{ dep.depends_on.title }}</a> ({{ dep.depends_on.get_status_display }}) <a href='{% url 'helpdesk:ticket_dependency_del' ticket.id dep.id %}'><button type="button" class="btn btn-warning btn-xs"><i class="fa fa-trash"></i> {% trans "Remove Dependency" %}</button></a></li>
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<li><a href='{{ dep.depends_on.get_absolute_url }}'>{{ dep.depends_on.ticket }} {{ dep.depends_on.title }}</a> ({{ dep.depends_on.get_status_display }}) <a href='{% url 'helpdesk:ticket_dependency_del' ticket.id dep.id %}'><button type="button" class="btn btn-warning btn-xs"><i class="fas fa-trash"></i> {% trans "Remove Dependency" %}</button></a></li>
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{% if forloop.last %}</ul>{% endif %}
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{% empty %}
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<p>{% trans "This ticket has no dependencies." %}</p>
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{% endfor %}
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<p><a data-toggle='tooltip' href='{% url 'helpdesk:ticket_dependency_add' ticket.id %}' title="{% trans "Click on 'Add Dependency', if you want to make this ticket dependent on another ticket. A ticket may not be closed until all tickets it depends on are closed." %}"><button type="button" class="btn btn-primary btn-xs"><i class="fa fa-child"></i> {% trans "Add Dependency" %}</button></a></p>
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<p><a data-toggle='tooltip' href='{% url 'helpdesk:ticket_dependency_add' ticket.id %}' title="{% trans "Click on 'Add Dependency', if you want to make this ticket dependent on another ticket. A ticket may not be closed until all tickets it depends on are closed." %}"><button type="button" class="btn btn-primary btn-xs"><i class="fas fa-child"></i> {% trans "Add Dependency" %}</button></a></p>
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</td>
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</tr>
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</tbody>
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{% extends "helpdesk/base.html" %}
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{% load i18n humanize %}
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{% load static from staticfiles %}
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{% block helpdesk_title %}{% trans "Tickets" %}{% endblock %}
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{% block helpdesk_head %}
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{% block helpdesk_title %}{% trans "Tickets" %}{% endblock %}
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{% block helpdesk_head %}
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<script src='{% static "helpdesk/filter.js" %}'></script>
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<script>
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$(document).ready(function() {
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@ -33,10 +34,19 @@ $(document).ready(function() {
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});
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</script>
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{% endblock %}
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{% block h1_title %}Tickets
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{% if from_saved_query %} [{{ saved_query.title }}]{% endif %}{% endblock %}
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{% block helpdesk_body %}
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{% block h1_title %}Tickets
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{% if from_saved_query %} [{{ saved_query.title }}]{% endif %}
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{% endblock %}
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{% block helpdesk_breadcrumb %}
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<li class="breadcrumb-item">
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<a href="{% url 'helpdesk:list' %}">{% trans "Tickets" %}</a>
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</li>
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<li class="breadcrumb-item active">Overview</li>
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{% endblock %}
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{% block helpdesk_body %}
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{% load in_list %}
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<div class="row">
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@ -1,4 +1,4 @@
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{% extends "helpdesk/base.html" %}{% load i18n bootstrap %}
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{% extends "helpdesk/base.html" %}{% load i18n bootstrap4form %}
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{% block helpdesk_title %}{% trans "Change User Settings" %}{% endblock %}
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@ -8,7 +8,7 @@
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<p>{% blocktrans %}Use the following options to change the way your helpdesk system works for you. These settings do not impact any other user.{% endblocktrans %}</p>
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<form role="form" method='post' action='./'>
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{{ form|bootstrap }}
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{{ form|bootstrap4form }}
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<div class="form-group">
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<input class="btn btn-primary" type='submit' value='{% trans "Save Options" %}' />
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</div>
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@ -37,6 +37,7 @@ def category(request, slug):
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def item(request, item):
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item = get_object_or_404(KBItem, pk=item)
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return render(request, 'helpdesk/kb_item.html', {
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'category': item.category,
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'item': item,
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'helpdesk_settings': helpdesk_settings,
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})
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Django>=1.11,<3
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django-bootstrap-form>=3.3,<4
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Django>=2,<3
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django-bootstrap4-form
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email-reply-parser
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django-markdown-deux
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beautifulsoup4
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