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Use update_ticket method when placing ticket on hold
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@ -1214,11 +1214,10 @@ def hold_ticket(request, ticket_id, unhold=False):
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ticket.on_hold = True
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title = _('Ticket placed on hold')
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f = FollowUp(
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ticket=ticket,
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f = update_ticket(
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user=request.user,
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ticket=ticket,
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title=title,
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date=timezone.now(),
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public=True,
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)
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f.save()
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