56 Commits

Author	SHA1	Message	Date
Timothy Hobbs	50b5069399	Add documentation for new redirect gates for views	2024-02-26 20:31:37 +01:00
Timothy Hobbs	9a353bf4a5	You can now turn off file attachment filtering, fixes #1162	2024-02-26 19:34:35 +01:00
Sam Splunks	bfb58a1ccf	Documenting HELPDESK_TICKET_STATUS_CHOICES_FLOW setting	2024-02-05 11:54:25 +01:00
Sam Splunks	ec49ac07bb	Update settings.rst with explicit settings for STATUS_CHOICES	2024-02-02 12:11:17 +01:00
Sam Splunks	c9628e3234	Documentation text editing	2024-02-01 16:23:18 +01:00
Sam Splunks	06dab282b9	Documentation for STATUS_CHOICES customization	2024-02-01 16:16:39 +01:00
Sam Splunks	d0cb8a8165	Update docs/settings.rst with matching priority ids ... Co-authored-by: Benbb96 <Benbb96@users.noreply.github.com>	2024-01-24 11:41:47 +01:00
Sam Splunks	229a73a8c1	Update settings.rst with example for Ticket priority choices	2024-01-24 11:14:05 +01:00
Sam Splunks	7501e7fcd7	Update settings documentation for Ticket PRIORITY_CHOICES customization	2024-01-24 10:58:41 +01:00
Timothy Hobbs	162a368b9d	Remove all mention of obsolute API deactivation switch. The helpdesk frontend ... now requires the API	2023-11-23 22:23:13 +01:00
Christopher Broderick	3f8c718d71	Document the default attachment extensions supported	2023-07-23 07:28:42 +01:00
Garret Wassermann	fcab3506b0	Merge branch 'stable' into new-option-fields	2022-04-22 06:32:32 -04:00
Daniele Scasciafratte	de9c5a709e	feat(fields): no time spent	2022-04-20 16:36:37 +02:00
Daniele Scasciafratte	041308d074	feat(docs): updated	2022-04-20 15:47:36 +02:00
Daniele Scasciafratte	479451ccac	feat(docs): updated	2022-04-20 15:39:27 +02:00
Benbb96	dc60d8a7f9	Add setting HELPDESK_ACTIVATE_API_ENDPOINT and document it	2022-04-15 00:05:51 +02:00
Arkadiy Korotaev	2b4c82fd1b	fix(email): Add ability to attach full first email text to avoid losing forwards, and to save .eml files for any incoming mesages, plus fix tests and some minor bugs	2021-04-19 21:15:24 +02:00
Arkadiy Korotaev	1713a86870	feat(forms): Ability to provide custom public ticket form	2021-03-02 12:06:21 +01:00
Garret Wassermann	2f788f2597	Merge 0.2.22 bugfix release updates, update copyright year in license, specify python 3.6 or above in setup	2020-07-30 04:46:15 -04:00
Garret Wassermann	2a3fc0894d	Rename and document the maximum email attachment size setting, to address #846	2020-07-30 02:54:03 -04:00
Timothy Hobbs	b862732512	Remove "classic" code path and always use datatables for ticket lists	2019-10-08 17:54:59 +02:00
Garret Wassermann	625a8e85f0	Rename USE_SERVERSIDE_PROCESSING to HELPDESK_USE_SERVERSIDE_PROCESSING for consistency, correctly include local project override, and add documentation	2018-12-21 16:30:43 -05:00
Garret Wassermann	dff14d40d3	Merge 0.2.8 bugfixes	2018-07-03 00:59:33 -04:00
Garret Wassermann	fbe725a22f	Correct old documentation for HELPDESK_ENABLE_PER_QUEUE_PERMISSION to HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION, for #611	2018-06-27 02:49:55 -04:00
Garret Wassermann	54a6b1d21b	Merge 0.2.7 bugfixes	2018-03-04 04:01:48 -05:00
Garret Wassermann	1406c2a719	Update docs for typo in HELPDESK_ENABLE_PER_QUEUE_STAFF_PERMISSION setting, for #597	2018-02-28 16:23:01 -05:00
Arne Brutschy	1b7214a797	Added documentation for public form defaults	2018-01-10 18:44:15 +01:00
Garret Wassermann	142c291afb	Merge 0.2.4 bugfixes	2017-12-18 00:45:36 -05:00
Garret Wassermann	5502333a4c	Add warning about changing the email subject template, to address issue brought up in #577	2017-12-17 23:41:53 -05:00
Garret Wassermann	3a1bd76e75	Merge custom staff filter, PR #239	2017-10-30 03:17:40 -04:00
Garret Wassermann	8ba2614a96	Add documentation for new HELPDESK_ANON_ACCESS_RAISES_404 setting	2017-10-24 01:20:15 -04:00
Garret Wassermann	8a49babfe5	Add documentation for new QUEUE_EMAIL_BOX_UPDATE_ONLY setting, to address #530	2017-07-16 19:30:59 -04:00
Garret Wassermann	a69cf25c71	Rework README and CONTRIBUTING to remove redundancy. Some README statements moved to install docs instead.	2017-03-20 03:19:53 -04:00
Alex Barcelo	53ed0d3a2c	Remove all the deprecated API related files and references	2016-10-29 08:50:13 +02:00
Alex Barcelo	c1330bc0c7	Updating documentation for Django 1.10 support and settings	2016-10-20 08:26:31 +02:00
meomap	96f4fecb71	add setting for fallback locale	2016-10-14 15:04:28 +07:00
Alex Seeholzer	a5c05cff74	added HELPDESK_ENABLE_PER_QUEUE_MEMBERSHIP to discontinued settings;	2015-12-21 13:58:28 +01:00
Alex Barcelo	830fcbe796	updating documentation regarding membership/permission	2015-12-16 22:27:06 +01:00
Alex Seeholzer	42f478b98c	Merge squashed fixes from flinz/per-queue-staff-membership: ... -renamed migration 0005 to 0004 and referenced 0003 instead of 0004 from it. -Corrected spelling and rephrased docs for queue membership feature.	2015-06-12 17:41:15 +07:00
Jonathan Barratt	bfcd8fc024	Add ability to restrict users' access by queue if so configured, and migration and tests for same.	2015-06-12 12:23:39 +07:00
Ross Poulton	fdd715795f	Remove unused tickets (part of #200); closes #253	2014-09-10 09:02:14 +10:00
Stefano Brentegani	4ed8f11754	merge HELPDESK_CUSTOM_STAFF_FILTER_CALLBACK into HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE	2014-08-01 07:20:43 +02:00
Stefano Brentegani	b1b89d1d6f	replace all explicit uses of HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE in helpdesk.views.staff	2014-07-30 06:58:57 +02:00
Stefano Brentegani	97c317f83d	add tests, example	2014-07-28 06:47:19 +02:00
Stefano Brentegani	fb6b35a724	Merge branch 'master' into custom-staff-filter ... Conflicts: docs/settings.rst helpdesk/views/staff.py	2014-07-22 06:47:50 +02:00
Stefano Brentegani	11a3533dea	Update settings.rst: fix formatting	2014-07-20 10:43:50 +02:00
Stefano Brentegani	13830a84e5	Custom logic for determining if the user is considered helpdesk staff.	2014-07-20 10:36:24 +02:00
Stefano Brentegani	a300dffffd	Update settings.rst: sorted discontinued settings	2014-07-20 07:33:11 +02:00
Stefano Brentegani	8f7ec60fd8	Update settings.rst (discontinued settings) ... See #200	2014-07-19 15:54:33 +02:00
Issac Kelly	19c1913268	Allow Templated Subjects.	2014-07-15 15:48:42 -07:00