Gabriel Pichot
|
27217edf4a
|
Changed references from auth.User to get_user_model (views, forms & commands)
|
2014-06-18 16:21:37 +02:00 |
|
Ross Poulton
|
452a34ad72
|
Smart email parsing (closes #203): Use email-reply-parser to ignore cruft in incoming emails
|
2014-01-29 23:08:33 +11:00 |
|
root
|
306d8bf4d3
|
Changed regex for email subjects to use queue slug to tell internal ticket id from external ones.
|
2013-02-27 16:14:16 +01:00 |
|
Ross Poulton
|
53273e3794
|
Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware
|
2013-01-23 11:35:18 +11:00 |
|
Ross Poulton
|
e3ef1e4f20
|
Closes #163 - ignore automatic email replies
|
2013-01-20 14:39:07 +11:00 |
|
Ross Poulton
|
6f38470146
|
Merge pull request #159 from satyans24/master
fix unicode decode error
|
2012-10-10 02:29:58 -07:00 |
|
satyans24
|
43658abad9
|
Update helpdesk/management/commands/get_email.py
ignore when some characters can't be decoded to avoid unicode decode error.
|
2012-10-09 21:04:20 +05:30 |
|
digitalpbk
|
88fa35cf29
|
import settings from helpdesk instead of django
|
2012-10-07 14:20:26 +05:30 |
|
Evan Borgstrom
|
1f00eef6d0
|
[GH-93] re-applying changes...
|
2012-01-24 23:19:07 -05:00 |
|
tschmidt
|
eb74f807d8
|
added QUEUE_EMAIL_BOX_SSL
|
2012-01-16 17:36:24 -08:00 |
|
tschmidt
|
164a9f44bb
|
added global queue default email settings
|
2012-01-16 17:01:47 -08:00 |
|
Alex Garel
|
ab84017dd5
|
more fixes on templated mail and safe context
|
2011-11-09 16:37:37 +01:00 |
|
Ross Poulton
|
090685b6d9
|
Clean up comments in create_usersettings, and fix copyright in escalate_tickets.
|
2011-04-19 23:02:33 +00:00 |
|
Bruno Clermont
|
590b5a20d9
|
add command to create UserSettings for user who do not have one yet
|
2011-04-15 17:38:12 -04:00 |
|
Ross Poulton
|
ad58b4dcbb
|
fixed missing bracket in string. thanks to jezdez for catching this during translation.
|
2011-02-07 10:23:06 +00:00 |
|
Ross Poulton
|
ef1fdbc399
|
Fix an issue with decoding of some unicode subjects. THanks to pistolero for reviewing the previous patch and providing a fix.
|
2011-02-02 08:02:39 +00:00 |
|
Ross Poulton
|
8435a665b1
|
Fix to issue #16: escalate_tickets fails with an error due to conflicting command-line arguments
|
2011-02-02 07:49:44 +00:00 |
|
Ross Poulton
|
2d7d3c489d
|
Correct handling of e-mail attachments where the name is encoded in rfc2231. Thanks to Sergey Kirillov for the patch, which closes Google Code issue #154 and Github issue #11.
|
2011-01-29 06:25:53 +00:00 |
|
Ross Poulton
|
8f15febe23
|
Fix decoding of plain text emails in non-utf8 encodings such as koi8-r. Thanks to Sergey Kirillov for the patch, which fixes Github issue #9 and Google Code issue #150.
|
2011-01-29 06:22:18 +00:00 |
|
Ross Poulton
|
46d8e6284e
|
Fix to prevent tickets being escalated too soon. Thanks to Walter Doekes for the patch. (Google Code #148; Github #8)
|
2011-01-29 05:52:24 +00:00 |
|
Ross Poulton
|
53327eb66a
|
Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.
|
2011-01-25 23:02:00 +00:00 |
|