Bruno Tikami
32ee4de50b
UPDATED: Better validation before creating a duplicated TicketCC
2016-02-19 13:01:39 -02:00
Bruno Tikami
6d890509a3
ADDED: docstrings
2016-02-19 12:40:18 -02:00
Bruno Tikami
f911f92892
BUGFIX: Don't create duplicated TicketCCs when processing email messages.
2016-02-19 12:25:14 -02:00
Bruno Tikami
380723a972
UPDATED: Use <forms.TicketCCForm> when subscribing to a ticket followups.
2016-02-19 11:09:03 -02:00
Bruno Tikami
e4337cef1d
ADDED: <TicketCCForm.clean> to validate if either a valid user or a valid email is provided when saving <TicketCC> instances
2016-02-19 11:00:35 -02:00
Bruno Tikami
99bfc340f9
ADDED: <tests.test_ticket_submission.test_create_ticket_from_email_without_message_id>
2016-02-17 21:43:33 -02:00
Bruno Tikami
57f58c34b7
UPDATED: Aesthetics
2016-02-16 17:21:46 -02:00
Bruno Tikami
fc02aa7cbb
UPDATED: Better exception handling + aestetics
2016-02-16 17:17:58 -02:00
Bruno Tikami
be07fdff6c
UPDATED: Finished moving Message-Id field from <Ticket> to <FollowUp> model.
2016-02-16 17:10:13 -02:00
Bruno Tikami
c2e9ee26af
UPDATED: Stop storing the Message-Id field on the <Ticket> model and move it to the <FollowUp> so we can easily follow the threads.
2016-02-16 16:11:10 -02:00
Bruno Tikami
5f738a3214
Too much in one commit !
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Splitting responsibilities when parsing email messages so we can decide when to create a Ticket and when to create a FollowUp.
2016-02-16 15:49:40 -02:00
Bruno Tikami
b4c6c169c2
ADDED: Possibility to accept extra headers when sending emails
2016-02-16 15:46:49 -02:00
Bruno Tikami
d091a16002
UPDATED: when creating new Ticket instances from email messages, also save their "Message-Id" field.
2016-02-15 16:16:28 -02:00
Bruno Tikami
5b46602b29
UPDATED: <helpdesk.tests.test_ticket_submission.test_create_ticket_instance_from_payload> now calls the right callable to ensure the message is parsed and the Ticket instance is created.
2016-02-15 16:15:46 -02:00
Bruno Tikami
cea4cb2c6a
UPDATED: Set "submitter_email_id" as the standard to reference the Message-Id email field.
2016-02-07 18:11:49 -02:00
Bruno Tikami
ea3c3732e5
BUGFIX: File name typo
2016-02-07 18:05:16 -02:00
Bruno Tikami
880003743d
ADDED: Schema migration 0012 that adds a "submitter_message_id" to the <models.Ticket> model
2016-02-07 18:04:09 -02:00
Bruno Tikami
78919addd7
BUGFIX: Set the missing max_length field attribute.
2016-02-07 17:45:08 -02:00
Bruno Tikami
83be21dc17
ADDED: <models.Ticket.submitter_email_id>
2016-02-07 17:28:00 -02:00
Bruno Tikami
ff0ceefab4
ADDED: <tests.test_ticket_submisssion.test_create_ticket_from_email_with_message_id> to ensure that the RFC 2822 field "message-id" is stored on the <Ticket.submitter_email_id> field. Backwards-compatible test kept.
2016-02-07 16:54:05 -02:00
Bruno Tikami
e880747a2b
UDPATED: Use <views.staff.subscribe_to_ticket_updates> instead of <views.staff.subscribe_staff_member_to_ticket> when adding non-staff members to <TicketCC> instances
2016-02-07 16:46:43 -02:00
Bruno Tikami
b5ff3f9063
UPDATED: <views.staff.subscribe_staff_member_to_ticket> to accept and validate an user email when creating linking a <TicketCC> instance for a staff member. I'm pretty sure this is NOT the best place to put this but I don't wanna mess too much around for now.
2016-02-07 15:56:30 -02:00
Bruno Tikami
353fcb2138
ADDED: Possibility to pass "rfc_2822_*" fields when creating a <Ticket> instance so <management.commands.get_email.ticket_from_message> can create <TicketCC> instances when processing incoming messages.
2016-02-07 15:54:39 -02:00
Bruno Tikami
703c0e3b66
ADDED: <tests.test_ticket_submission.test_create_ticket_from_email_with_carbon_copy> and <tests.test_ticket_submission.test_create_ticket_from_email_with_invalid_carbon_copy> to ensure <TicketCC> instances are created by the <Ticket> model when the respective RFC 2822 field is provided.
2016-02-07 15:50:03 -02:00
Bruno Tikami
4d00dd3d6e
UPDATED: Renamed test <tests.test_ticket_submission.test_create_ticket_direct> to <tests.test_ticket_submission.test_create_ticket_from_email> so the new upcoming test names (including CC, In-Reply etc) are easier to understand.
2016-02-07 12:06:07 -02:00
powderflask
8bf3449719
Fix: _meta.module_name deprecated in django1.8
2016-01-23 12:25:17 -08:00
Ross Poulton
4347d1ec61
Add new locales: th, ca, lv, tr_TR, he_IL, pt_PT
2015-12-22 11:35:59 +11:00
Ross Poulton
ca1690becb
Deprecate custom API (see #198 )
2015-12-22 11:28:00 +11:00
Ross Poulton
0d098f6d29
Merge pull request #369 from alexbarcelo/always_create_permission
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creation of Permission-per-Queue is done always
2015-12-22 09:41:17 +11:00
Alex Barcelo
7894eea1e1
Making Queue slug unique and improving certain admin-related behaviour
2015-12-18 14:56:53 +01:00
Alex Barcelo
3b547d2cf9
creation of Permission-per-Queue is done always
2015-12-18 14:35:50 +01:00
Alex Barcelo
4545fc925f
fixing migration and allowing valid rollback on typical migrations
2015-12-17 18:44:10 +01:00
Alex Barcelo
0b5af429a5
reverting error due to methods and migrations
2015-12-17 18:11:54 +01:00
Alex Barcelo
01598826bf
protecting through 403 several staff views
2015-12-16 22:27:06 +01:00
Alex Barcelo
1ea70ad1be
adding management command for batch-creation of Queue permission
2015-12-16 22:27:06 +01:00
Alex Barcelo
43e5ff7c0e
added delete mechanism on Queue for auto-clean of permissions
2015-12-16 22:27:06 +01:00
Alex Barcelo
92d8ca3eff
more modular management of permission codenames
2015-12-16 22:27:06 +01:00
Alex Barcelo
64bc1791d4
removing completely QueueMembership model
2015-12-16 22:27:06 +01:00
Alex Barcelo
d760d9ee95
adding basic information to tickets, and masking email, on the admin views
2015-12-16 22:27:06 +01:00
Alex Barcelo
fb66fea86e
change basic features of membership into permissions
2015-12-16 22:27:05 +01:00
Alex Barcelo
230d14b3ca
removing QueueMembership mechanisms from admin.py
2015-12-16 22:27:05 +01:00
Alex Barcelo
c1fd47043a
migration for removing semantics from QueueMembership objects
2015-12-16 22:27:05 +01:00
Alex Barcelo
18c7a2e698
adding required model extra info for permissions
2015-12-16 22:27:05 +01:00
Alex Barcelo
c0939d4b38
adding migration for bugfix 'changed max_length given by string to integer;'
2015-12-16 16:37:22 +01:00
Ross Poulton
11467f6e50
Properly check email context keys in newer Python versions. part of #362
2015-12-16 10:48:27 +11:00
Ross Poulton
6187b0568c
Merge pull request #358 from flinz/django-1.9-fixes
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Django 1.9 compatibility
2015-12-16 10:24:16 +11:00
Alex Seeholzer
54e541230e
Merge branch 'bug/360_max-length-given-by-string' into django-1.9-fixes
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* bug/360_max-length-given-by-string:
changed max_length given by string to integer;
2015-12-15 10:21:04 +01:00
Alex Seeholzer
905e52e603
changed max_length given by string to integer;
2015-12-15 10:11:47 +01:00
Alex Seeholzer
2da16c511c
updates to remove Django 1.10 deprecation warnings in Django 1.9:
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- use of patterns() in urls.py is deprecated
- render() functions accept only dicts - introduced checks to ensure downward compatibility back to Django 1.7
2015-12-10 13:36:24 +01:00
Alex Seeholzer
8d55dcb9a0
python 2 & 3 compatibility: changed __unicode__ to __str__ and added python2 decorators ( https://docs.djangoproject.com/en/1.8/topics/python3/#str-and-unicode-methods )
2015-11-18 15:26:08 +01:00
