Garret Wassermann
d5e3432483
Apply word wrap to CONTRIBUTING to make it easier for viewing in text editor
2017-02-15 19:59:59 -05:00
Garret Wassermann
9dd558d71f
Update gitignore to ignore KDE .directory files
2017-02-15 18:51:55 -05:00
Garret Wassermann
6fec1015c3
Work in progress on unicode chars
2017-02-15 18:51:20 -05:00
Michael Huang
b263b22cca
Wrap message.encode() in conditional for Python 2
2017-02-14 14:58:16 -08:00
Michael Huang
f16a196c69
Fix logout URL
2017-02-14 14:38:48 -08:00
Michael Huang
dc851fc557
Force message to be unicode to avoid encoding issues
2017-02-14 12:34:53 -08:00
Jonathan Barratt
77978ec644
Merge pull request #485 from gwasser/481_site_id_docs
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Update docs to add SITE_ID, to address #481
2017-02-12 17:36:49 +07:00
Garret Wassermann
2164c3bc4d
Change queue permission_name from 50 chars to 72 chars ( #484 )
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* Change queue permission_name from 50 chars to 72 chars to accomodate slug + prepended text, to resolve #483
2017-02-12 17:33:53 +07:00
Garret Wassermann
ea30d1845e
Moved contributing.rst to CONTRIBUTING in the top-level directory, added language on required tests for new pull requests, for #449
2017-02-10 23:20:59 -05:00
Garret Wassermann
1c5f525b58
Update doc index to say Django 1.8+ required, instead of 1.7+
2017-02-10 16:42:40 -05:00
Garret Wassermann
3740cd5ddc
Update docs to add SITE_ID, to address #481
2017-02-10 16:17:16 -05:00
Jonathan Barratt
7c5daa26ea
Merge pull request #477 from reduxionist/issue/474
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Merge SOCKS is for all-or-no queues only for Py3 and improved handling of imap encoding errors
2017-01-17 12:54:54 +07:00
Jonathan Barratt
fe92880928
do not throw exceptions for invalid/non-UTF8 IMAP content
2017-01-14 01:25:43 +07:00
Jonathan Barratt
b5feeb7ee9
Make SOCKS-proxy support global for all queues under Py3
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Python 2 retains per-queue SOCKS-proxy support, but this is simplest fix until someone needs it for Python 3.
2017-01-14 01:25:17 +07:00
Jonathan Barratt
719b03f186
Merge pull request #476 from flinz/enhancements/issue-460-remerge
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Enhancements: issue 460, backlink to helpdesk usersettings via unique name
2017-01-14 01:16:05 +07:00
Alex Seeholzer
a2315eb0c4
added pep8 fix and missing migration
2017-01-13 17:39:56 +01:00
Alex Seeholzer
645f196848
Added tests covering the usersettings_helpdesk occurrences
2017-01-13 17:37:10 +01:00
Alex Seeholzer
4e018db5a6
Added unique related_name “usersetttings_helpdesk” for the one-to-one relation to User in UserSettings.
2017-01-13 15:22:41 +01:00
Alex Seeholzer
9fbe464445
Merge pull request #475 from reduxionist/issue/472/multiple-queue-models-prevent-queue-creation
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Make helpdesk work in apps with their own queue models
2017-01-13 14:10:31 +01:00
Jonathan Barratt
2f66c50320
Make helpdesk work in apps with their own queue models
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To avoid returning multiple content types when creating custom permissions, use ContentType.objects.get_for_model to lookup the content type for helpdesk.models.queue.
2017-01-13 17:52:29 +07:00
Jonathan Barratt
aa2265ccb1
Merge pull request #473 from tshabs/master
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fix mistake in helpdesk/lib.py (subject_part declared twice, second time without stripping newline)
2017-01-13 14:24:58 +07:00
User
787c3aa4f5
make old subject_part pretty
2017-01-09 00:30:36 +01:00
User
b7baf2bf56
fix for error:BadHeaderError: Header values can't contain newlines when running get_email. caused by subject_part being repeated, but second time doesnt strip newlines
2017-01-08 18:52:24 +01:00
Jonathan Barratt
c3d83462a3
Merge pull request #471 from reduxionist/issue/470/no-tickets-datatables-error
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fixes 470: datatables error on empty ticket list
2017-01-03 00:51:37 +07:00
Jonathan Barratt
8a2e6c087e
hotfix for #470 : datatables error on empty ticket list
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handle the no tickets match query case with js rather than python for DataTables compatibility
2017-01-03 00:42:12 +07:00
Jonathan Barratt
1c069f7f08
Merge pull request #469 from gwasser/467
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Fix form end tag placement, and remove duplicate unstyled query box
2016-12-29 19:18:19 +07:00
Pawel M
8f751691a4
whitespace removed
2016-12-16 10:38:15 +01:00
Pawel M
97b3444a92
if files condition restored
2016-12-16 10:36:00 +01:00
Pawel M
fc0ae58420
lib as reduxionist + read binary mode
2016-12-16 10:30:50 +01:00
Garret Wassermann
3c6b522464
Fix form end tag placement, and remove duplicate unstyled query box
2016-12-13 23:45:43 -05:00
Pawel M
df7920cd2e
missing imports added
2016-12-14 00:04:38 +01:00
Pawel M
3a372fbcb4
White space removed
2016-12-13 23:40:36 +01:00
Pawel M
f5b68772cf
Downloaded attachment was not decoded and additionally encoded by default django method (its size after download is bigger than originally attached file). This is the reason why it is illegible
2016-12-13 23:31:26 +01:00
Pawel M
9939f62ebd
Attachement should be readed in binary mode ... and attached as payload (regarding docs)
2016-12-13 23:28:16 +01:00
Pawel M
e7c4131ed7
Attachement should be readed in binary mode ... and attached as payload (regarding docs)
2016-12-13 22:43:14 +01:00
Pawel M
8bbe3d2e55
Merge branch 'hotfix/corrupt-forwarding-of-binary-attachments' of https://github.com/reduxionist/django-helpdesk
2016-12-13 19:53:51 +01:00
Jonathan Barratt
8dbd54ac16
stop corrupting binary attachments when delivering them by email
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We accomplish this by attching files to out-bound mail diffrently
depending on the versino of Python in effect. In Py2 we can read
the files ourseles and the standard library will still
be able to use the text we pass as if it were bytes. Under Py3,
however, email.message will complain if it doesn't get to decode
the bytes itself, so instead of attaching the contents directly
we just pass the path to the file as a string instead. Unfortunately,
Django 1.8 does not work with this Python 3 approach, due to its
not yet having reverted to the newly improved standard library's
mail-message implementation, and thus requiring us to know more
about the character-encoding/mimetype of the attachment than I've
been able to gather cleanly by this point.
2016-12-13 19:41:13 +07:00
Pawel M
e326fea099
merged with upstream
2016-12-12 11:15:45 +01:00
Pawel M
556b6900db
merged with upstream
2016-12-12 11:07:08 +01:00
Pawel M
6482c6338d
merged with upstream
2016-12-12 10:32:01 +01:00
Pawel M
04ec40bbc8
merged with upstream
2016-12-12 10:31:29 +01:00
Pawel M
c11e360f50
PY3 get_email support in method ticket_from_message (if message isinstance bytes use email.email_from_bytes(msg) else ..from_string(msg)) ... clear
2016-12-12 10:30:38 +01:00
Pawel M
550ca89415
PY3 get_email support in method ticket_from_message (if message isinstance bytes use email.email_from_bytes(msg) else ..from_string(msg))
2016-12-12 10:30:38 +01:00
Pawel M
905910911d
PY3 support and msgNum error solved in process_queue method
2016-12-12 10:30:38 +01:00
Jonathan Barratt
6908e956e0
Merge pull request #465 from reduxionist/bugfix/urlquote-email-in-redirect
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urlquote email address when used as get query param
2016-12-11 23:27:52 +07:00
Jonathan Barratt
e82e5fcd5f
urlquote email address when used as get query param
2016-12-11 06:20:03 +07:00
Jonathan Barratt
0edc75fc6c
Merge pull request #464 from reduxionist/pr/393
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solves Title changed to . (Null title) on failed attachment upload.
2016-12-11 06:18:24 +07:00
Pawel M
94c39cba69
solves Title changed to . (Null title) on failed attachment upload.
2016-12-11 06:00:05 +07:00
Jonathan Barratt
15c67da2a1
Merge pull request #463 from reduxionist/issue/multi/attachments
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refactor all handling of attached files
2016-12-11 05:56:37 +07:00
Pawel M
5998faa6a5
PY3 get_email support in method ticket_from_message (if message isinstance bytes use email.email_from_bytes(msg) else ..from_string(msg)) ... clear
2016-12-08 15:17:14 +01:00
