27 Commits

Author	SHA1	Message	Date
Ross Poulton	d340446feb	Remove django-tagging support, as that library is unmaintained. Closes #194.	2014-01-29 22:00:00 +11:00
Bryce Groff	020d1cefae	- Use the Django 1.5 get_user_model function if it exists in Django, i.e. 1.5 and above.	2014-01-15 13:39:38 -10:00
Tony Zhu	b6339cc016	Fix the bug of handling attachments when Django DEFAULT_FILE_STORAGE is not FileSystemStorage	2013-11-19 21:24:52 +00:00
root	9b593472f7	Ticket status now shows that there are open dependencies.	2013-03-06 11:19:13 +01:00
Ross Poulton	556cf5d302	fix tpyo - importError vs ImportError	2013-01-23 11:55:36 +11:00
Ross Poulton	53273e3794	Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware	2013-01-23 11:35:18 +11:00
Ross Poulton	341a40b9ae	Make datetime handline offset-aware. Now requires pytz. Fixes #142.	2013-01-23 10:59:12 +11:00
Ross Poulton	3785ca4477	Increase size of attachment mime type field. Fixes #155, thanks ... @lacrymology.	2012-08-28 18:56:30 +10:00
Ross Poulton	9ae358e6f8	Allow tests to run if Sites module isn't properly configured.	2012-08-08 14:31:51 +10:00
Ross Poulton	7e72f3d8ea	Merge pull request #106 from yekibud/master ... adding global queue email settings for get_mail and HELPDESK_KB_ENABLED_STAFF; added ticket due date	2012-01-23 15:15:44 -08:00
tschmidt	01b0adc733	adding due_date form and model field	2012-01-20 12:48:38 -08:00
Ivan Giuliani	599ff33665	Pass generic parameters to inherited model save()	2012-01-14 13:06:37 +01:00
Andreas Kotowicz	71d69278bc	custom fields: add option which forces user to make an active choice. ... in forms.py we prepend a 0 entry to the list of choices.	2011-12-01 20:48:37 +01:00
Ross Poulton	dd61932294	Allow users to define the display order of custom fields. Closes GH-75. ... Thanks to Andreas K for the suggestion!	2011-11-08 17:59:34 +11:00
Ross Poulton	8b6fbd8965	Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43	2011-05-10 19:27:11 +10:00
Ross Poulton	b42026ec33	Allow selection of all items on custom "list" fields. Fixes GH-23.	2011-05-02 22:32:15 +00:00
Ross Poulton	eca88be838	Add support for multi-locale email templates. Also added Russian templates (closes GH-1). REQUIRES SCHEMA CHANGE: SEE FILE UPGRADE.	2011-03-11 22:30:59 +00:00
Ross Poulton	b5da29dcfe	Allow multiple e-mails to be entered for the queue CC email addresses. Separate with a comma. Closes GH-49.	2011-03-05 03:29:01 +00:00
Bruno Clermont	5b47370ec6	Add default value for KBItem vote and positive vote	2011-02-03 17:15:03 -05:00
Andreas Kotowicz	2577d3704a	introduce status DUPLICATE. This is somethimes useful. ... The number of the original bug can written inside the 'comment / resolution' field.	2011-02-03 12:42:51 +01:00
Ross Poulton	9f68c8ef99	Custom fields: help_text doesn't need to be mandatory.	2011-02-02 11:37:38 +00:00
Ross Poulton	ebe0382725	Initial shot at custom fields on Ticket model. Manage these fields via Django admin.	2011-02-02 11:22:46 +00:00
Ross Poulton	b3c53f1bc8	Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install.	2011-02-02 08:15:49 +00:00
Ross Poulton	bd89c1c7de	i18n: add the "verbose_name" option to ForeignKey fields, enabling them to be translated. Fixes issue #156 on google Code, #12 on GitHub. Thanks to the Google Code contributor for the patch.	2011-01-29 06:10:12 +00:00
Ross Poulton	97886abc76	Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131; Github issue #5. Thanks to Google user 'alecs.box' for the patch.	2011-01-29 06:02:03 +00:00
Ross Poulton	7654de9d28	Change references to Jutda Helpdesk to django-helpdesk as that should ... be the real name for this project IMHO.	2011-01-25 23:08:41 +00:00
Ross Poulton	53327eb66a	Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.	2011-01-25 23:02:00 +00:00