Garret Wassermann
6a86a0106a
Updated report_index() to remove the context= so it matches the syntax of dashboard() function.
2016-09-13 00:31:56 -04:00
Garret Wassermann
00cdbcf43b
Finish CSS template changes for Ticket page and related properties; includes responsive Ticket list table; styled file input buttons but need to find way to update text for beyond the first input box; added a ticket_attachment_del page to confirm removal of attachment and styled it
2016-09-12 02:11:55 -04:00
Garret Wassermann
67f81ac252
Continue CSS cleanup for Ticket description, remove unneeded priority and button images and associated functions
2016-09-09 04:03:32 -04:00
Garret Wassermann
d66259efdc
Update dashboard and reports to new style, add more CDN support for new javascript libraries
2016-09-09 02:45:12 -04:00
Ross Poulton
f2e497c3c6
Merge pull request #415 from mhannig/fix-broken-keyword-search
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JSON Serialization broke Keyword-Searches
2016-07-05 08:48:10 +10:00
Matthias Hannig
a37f7145ec
Serializing the query using JSON for SavedSearches unfortunately broke
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Keyword-Searches.
Now, only the search string is serialized for saving and
the "qset" is moved from "other_filters" to apply_query.
2016-07-04 17:47:53 +02:00
Ross Poulton
03b3a70975
Merge pull request #410 from mrkiwi-nz/fix_savequery
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Fix savequery
2016-06-30 10:36:41 +10:00
Daryl
0ac7183875
Add test for saving a query, fix shared checkbox issue
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My browser sends 'on' when a checkbox is ticked, django ORM only
recognises '1', 'true' or 't' as valid 'True' responses.
This throws an error
ValidationError at /helpdesk/save_query/
[u"'on' value must be either True or False."]
This could be fixed with " value='1'" in the template, but testing that is harder
My fix is to add a check in the view. 2 more lines, but easier to unittest.
Core devs need to make a call as to which solution is best.
D
2016-06-30 11:36:21 +12:00
Matthias Hannig
5f0191957f
fixed python3 compat issue
2016-06-28 18:44:54 +02:00
Matthias Hannig
895a65fdb9
Fixed remote code execution through unpickling untrusted code.
2016-06-28 18:04:39 +02:00
Daryl
afbfd01fab
Fix Issue #404 : Refactor converting query string into queue:id
2016-06-26 12:45:55 +12:00
Daryl
8a7fe5fcbf
Changed the way the context is passed to render() - this was required
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to enable django 1.7 to work (otherwise 1.8, 1.9 pass all tests, but 1.7 fails)
2016-06-21 20:56:43 +12:00
Daryl
558f140bfb
Changed render_to_response() to render() - this should work for django1.9.4 plus django1.10
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Without this change, django1.10 is missing the 'user' object from the context, which results in
a very hard to track down bug manifesting in ;
"NoReverseMatch: Reverse for 'helpdesk_rss_user' with arguments '('',)' and keyword arguments '{}' not found."
At first glance users may think this is the dots-in-usernames bug, but the username is totally missing.
2016-06-21 17:18:06 +12:00
Pawel M
2b6c23db9f
(1064, "You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ')\n GROUP BY queue, name\n ORDER BY q.id' at line 9") helpdesk/views/staff.py in dashboard 149 solved. When queues is null do not add to sql q.id in ()
2016-03-01 22:53:33 +01:00
Alex Barcelo
01598826bf
protecting through 403 several staff views
2015-12-16 22:27:06 +01:00
Alex Barcelo
fb66fea86e
change basic features of membership into permissions
2015-12-16 22:27:05 +01:00
Ross Poulton
6187b0568c
Merge pull request #358 from flinz/django-1.9-fixes
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Django 1.9 compatibility
2015-12-16 10:24:16 +11:00
Alex Seeholzer
2da16c511c
updates to remove Django 1.10 deprecation warnings in Django 1.9:
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- use of patterns() in urls.py is deprecated
- render() functions accept only dicts - introduced checks to ensure downward compatibility back to Django 1.7
2015-12-10 13:36:24 +01:00
Alex Seeholzer
8390125c01
fixes of python 3 test fails
2015-11-18 15:07:33 +01:00
Jonathan Barratt
0610a6645d
Fix QueueMembership bug revealed by django.test's DiscoverRunner
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If HELPDESK_ENABLE_PER_QUEUE_STAFF_MEMBERSHIP was True but a user had
no QueueMembership entries, then restricting queue access generated
RelatedObjectDoesNotExist exceptions.
- Ask for forgiveness whenever we try to limit a queryset by the
queuemembership related object set.
- Since tests can now be run with the project's settings active,
rather than only with quicktest.py's settings, restore the initial
HELPDESK_ENABLE_PER_QUEUE_MEMBERSHIP value after having tested the
related functionality.
2015-11-16 18:45:27 +07:00
Alex Seeholzer
27c519f2ee
downwards compatibility for django < 1.8
2015-11-13 15:36:04 +01:00
Alex Seeholzer
8f585aef1c
Merge commit 'a4e6f086c8928e77baa73a25b7e8000fb6261498' into django-1.8
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* commit 'a4e6f086c8928e77baa73a25b7e8000fb6261498':
Include attachments to cc'd users on ticket update
From gettatr to get, because dict doesn't contatin attributes. More readable if statement.
2015-11-13 13:50:11 +01:00
Scott Sadler
98ad8567b9
Include attachments to cc'd users on ticket update
2015-11-12 15:53:16 +01:00
Scott Sadler
e82c17567a
Merge branch 'master' into django-1.8
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Conflicts:
helpdesk/tests/__init__.py
2015-11-06 14:50:33 +01:00
Alex Seeholzer
0b7e0b7f04
changes in templating engine that worked for django 1.8
2015-06-12 12:52:35 +02:00
Alex Seeholzer
0f69771164
fix for django 1.8.2, get_template_from_string was removed
2015-06-12 12:52:34 +02:00
Jonathan Barratt
bfcd8fc024
Add ability to restrict users' access by queue if so configured, and migration and tests for same.
2015-06-12 12:23:39 +07:00
Jonathan Barratt
711eb6cea2
As of at least Django 1.5, calling __str__() on a CHOICES object returns a proxy object, not the actual text of the CHOICE. Change such calls to title() instead
2015-06-11 14:31:49 +07:00
Ross Poulton
70c57f9096
Merge
2015-04-28 09:13:54 +10:00
Tom Graham
d2ac8af6c0
Improved support for custom user models
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Support for custom user models with a non-standard username field
2014-10-22 16:18:04 +11:00
Antoine Nguyen
91628ab788
Do not use the builtin staff_member_required decorator.
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Before 1.7, this decorator always redirects to the admin login page so the LOGIN_URL
setting is useless.
2014-09-19 15:15:42 +02:00
Ross Poulton
4c901880bc
Allow file attachments in storages other than local files (eg S3). Fixes GH-249.
2014-09-02 18:36:00 +10:00
Stefano Brentegani
b05c396918
User menu = User settings, Change password, Logout
2014-07-25 18:08:47 +02:00
Ross Poulton
b1b1f93e1e
speed up dashboard queries by using select_related ( fixes #233 )
2014-07-23 09:37:21 +10:00
Stefano Brentegani
c477f575db
use django.utils.dates.MONTHS_3 for short month names ( resolves #225 )
2014-07-21 09:12:27 +02:00
Issac Kelly
978c0665b8
Custom User model changes.
2014-07-15 14:02:31 -07:00
Gabriel Pichot
27217edf4a
Changed references from auth.User to get_user_model (views, forms & commands)
2014-06-18 16:21:37 +02:00
Ross Poulton
66da47205e
settings.py cleanup ( #200 ) - remove HELPDESK_DASHBOARD_BASIC_TICKET_STATS, always shows now. This resolves #201 to my satisfaction for now.
2014-01-29 22:13:42 +11:00
Ross Poulton
99e9bd33d8
Settings.py cleanup ( #200 ): Remove HELPDESK_DASHBOARD_HIDE_EMPTY_QUEUES
2014-01-29 22:09:58 +11:00
Ross Poulton
d340446feb
Remove django-tagging support, as that library is unmaintained. Closes #194 .
2014-01-29 22:00:00 +11:00
Ross Poulton
98340b524d
Fixes #181 . Thanks @AntonOfTheWoods
2013-09-16 11:54:46 +10:00
root
d177291409
Now using mail template ..._cc for informing cc addresses.
2013-04-19 08:54:24 +02:00
Ross Poulton
556cf5d302
fix tpyo - importError vs ImportError
2013-01-23 11:55:36 +11:00
Ross Poulton
53273e3794
Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware
2013-01-23 11:35:18 +11:00
Ross Poulton
341a40b9ae
Make datetime handline offset-aware. Now requires pytz. Fixes #142 .
2013-01-23 10:59:12 +11:00
Ross Poulton
6c440f3ed0
Fix #160 - send e-mails to ticket CC list even if there is no ticket submitter
2013-01-21 17:25:14 +11:00
Ross Poulton
22b68430df
Fix from @kotowicz to fix filename encoding. Closes #162 and #149
2013-01-20 14:45:33 +11:00
digitalpbk
6405da36e4
create_ticket POST should accept all users
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based on HELPDESK_STAFF_ONLY_TICKET_OWNERS setting, the POST part should accept all users or staff users
2012-10-07 14:14:32 +05:30
Ross Poulton
9ae358e6f8
Allow tests to run if Sites module isn't properly configured.
2012-08-08 14:31:51 +10:00
Ross Poulton
f45400e26a
show time until closed for all tickets and those that were opened in the last 60 days. By @kotowicz in 5252ad9d07
2012-08-07 23:57:34 +10:00
