root
|
9b593472f7
|
Ticket status now shows that there are open dependencies.
|
2013-03-06 11:19:13 +01:00 |
|
Ross Poulton
|
556cf5d302
|
fix tpyo - importError vs ImportError
|
2013-01-23 11:55:36 +11:00 |
|
Ross Poulton
|
53273e3794
|
Fix datetime/timezone handling in Django <1.4; update management commands to be timezone-aware
|
2013-01-23 11:35:18 +11:00 |
|
Ross Poulton
|
341a40b9ae
|
Make datetime handline offset-aware. Now requires pytz. Fixes #142.
|
2013-01-23 10:59:12 +11:00 |
|
Ross Poulton
|
3785ca4477
|
Increase size of attachment mime type field. Fixes #155, thanks
@lacrymology.
|
2012-08-28 18:56:30 +10:00 |
|
Ross Poulton
|
9ae358e6f8
|
Allow tests to run if Sites module isn't properly configured.
|
2012-08-08 14:31:51 +10:00 |
|
Ross Poulton
|
7e72f3d8ea
|
Merge pull request #106 from yekibud/master
adding global queue email settings for get_mail and HELPDESK_KB_ENABLED_STAFF; added ticket due date
|
2012-01-23 15:15:44 -08:00 |
|
tschmidt
|
01b0adc733
|
adding due_date form and model field
|
2012-01-20 12:48:38 -08:00 |
|
Ivan Giuliani
|
599ff33665
|
Pass generic parameters to inherited model save()
|
2012-01-14 13:06:37 +01:00 |
|
Andreas Kotowicz
|
71d69278bc
|
custom fields: add option which forces user to make an active choice.
in forms.py we prepend a 0 entry to the list of choices.
|
2011-12-01 20:48:37 +01:00 |
|
Ross Poulton
|
dd61932294
|
Allow users to define the display order of custom fields. Closes GH-75.
Thanks to Andreas K for the suggestion!
|
2011-11-08 17:59:34 +11:00 |
|
Ross Poulton
|
8b6fbd8965
|
Add ticket dependency so you can't resolve a ticket until it's dependents are resolved. Addresses GH-43
|
2011-05-10 19:27:11 +10:00 |
|
Ross Poulton
|
b42026ec33
|
Allow selection of all items on custom "list" fields. Fixes GH-23.
|
2011-05-02 22:32:15 +00:00 |
|
Ross Poulton
|
eca88be838
|
Add support for multi-locale email templates. Also added Russian templates (closes GH-1). REQUIRES SCHEMA CHANGE: SEE FILE UPGRADE.
|
2011-03-11 22:30:59 +00:00 |
|
Ross Poulton
|
b5da29dcfe
|
Allow multiple e-mails to be entered for the queue CC email addresses. Separate with a comma. Closes GH-49.
|
2011-03-05 03:29:01 +00:00 |
|
Bruno Clermont
|
5b47370ec6
|
Add default value for KBItem vote and positive vote
|
2011-02-03 17:15:03 -05:00 |
|
Andreas Kotowicz
|
2577d3704a
|
introduce status DUPLICATE. This is somethimes useful.
The number of the original bug can written inside the
'comment / resolution' field.
|
2011-02-03 12:42:51 +01:00 |
|
Ross Poulton
|
9f68c8ef99
|
Custom fields: help_text doesn't need to be mandatory.
|
2011-02-02 11:37:38 +00:00 |
|
Ross Poulton
|
ebe0382725
|
Initial shot at custom fields on Ticket model. Manage these fields via Django admin.
|
2011-02-02 11:22:46 +00:00 |
|
Ross Poulton
|
b3c53f1bc8
|
Addresses issue 20: when creating a new user, the signal that creates a UserSettings entry now creates some default settings. These are driven by settings.py so can be overridden per-install.
|
2011-02-02 08:15:49 +00:00 |
|
Ross Poulton
|
bd89c1c7de
|
i18n: add the "verbose_name" option to ForeignKey fields, enabling them to be translated. Fixes issue #156 on google Code, #12 on GitHub. Thanks to the Google Code contributor for the patch.
|
2011-01-29 06:10:12 +00:00 |
|
Ross Poulton
|
97886abc76
|
Add ability for FollowUp records to be edited by staff. Closes Google Code issue #131; Github issue #5. Thanks to Google user 'alecs.box' for the patch.
|
2011-01-29 06:02:03 +00:00 |
|
Ross Poulton
|
7654de9d28
|
Change references to Jutda Helpdesk to django-helpdesk as that should
be the real name for this project IMHO.
|
2011-01-25 23:08:41 +00:00 |
|
Ross Poulton
|
53327eb66a
|
Moved all project files under a "helpdesk" directory. Should make it easier to use setup.py / pypi / whatever in the future.
|
2011-01-25 23:02:00 +00:00 |
|