msaelices
7b022fa1e0
If HELPDESK_ANON_ACCESS_RAISES_404 is True, it raises a 404 to anon users. It's like the helpdesk was invisible
2017-10-04 03:43:32 +02:00
msaelices
f931dd4dba
Fix AttributeError while staff user does a mass update in some tickets using the Close (Send E-mail) action.
2017-08-21 01:26:45 +02:00
Garret Wassermann
49aac657a9
PEP8 fixups
2017-04-16 04:44:16 -04:00
Garret Wassermann
01e87f2cb8
#72 : Prevent django template tags from being executed in followup comments
2017-04-16 03:24:39 -04:00
Will Stott
fb0782294e
Don't show error on initial get.
2017-04-13 11:36:38 +01:00
Will Stott
b7a97183cb
Never return None from views.public.create_ticket
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Would create a 500 when user omitted their email. Only a partial improve. Added a TODO: as this view still breaks if passing non-numeric characters to the ID.
I assume this needs a full overhaul really.
2017-04-13 11:30:29 +01:00
Alex Seeholzer
645f196848
Added tests covering the usersettings_helpdesk occurrences
2017-01-13 17:37:10 +01:00
Alex Seeholzer
4e018db5a6
Added unique related_name “usersetttings_helpdesk” for the one-to-one relation to User in UserSettings.
2017-01-13 15:22:41 +01:00
Jonathan Barratt
e82e5fcd5f
urlquote email address when used as get query param
2016-12-11 06:20:03 +07:00
Pawel M
94c39cba69
solves Title changed to . (Null title) on failed attachment upload.
2016-12-11 06:00:05 +07:00
Jonathan Barratt
5acd891c68
refactor all handling of attached files
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Extract attachment processing from forms, views.staff, and management.command.get_email modules, and consolidate it into a unified lib module function.
Also refactor the affected components, most notably lib.send_templated_email, to make it easier (IMO) to reason about changes to them.
Add unit tests for attachments with UTF-8 filenames, and functional tests for submission of same, as well as ASCII versions, through the public ticket-form.
Remove unused Attachment method "get_upload_to".
2016-12-08 19:47:20 +07:00
Jonathan Barratt
7738bba2ab
remove special-case imports for legacy versions
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standardise use, or avoidance, of timezone, template from_string, and Context
2016-11-21 10:16:03 +07:00
Jonathan Barratt
ebfea8274d
convert reverse-URL lookups to helpdesk namespace
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in views.staff, this fixes:
-run_report's no-tickets-found redirect to report_index
-del_attachment's redirect to parent ticket view after deletion
2016-11-11 10:31:37 +07:00
Garret Wassermann
adf2b16c2c
Fix namespaces in test
2016-10-29 04:33:27 -04:00
Garret Wassermann
d791700582
Fix PEP8 errors
2016-10-29 04:08:57 -04:00
Garret Wassermann
cad174468b
Sync with namespace and other v0.2 changes
2016-10-29 03:47:15 -04:00
Alex Barcelo
53ed0d3a2c
Remove all the deprecated API related files and references
2016-10-29 08:50:13 +02:00
Jonathan Barratt
790f1fc003
Merge pull request #374 from alexbarcelo/urls_app_name
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Set app_name as 'helpdesk' at the urls.py, and droping url prefixes
2016-10-28 15:59:29 +07:00
Alex Barcelo
f017adea63
fixing those two python files
2016-10-24 10:05:41 +02:00
Alex Barcelo
89a6ae01b8
Fixing style (according to branch 'autocodestyle') + quicktest
2016-10-24 08:04:31 +02:00
Alex Barcelo
3c35473265
fixing views.py (except deprecated api)
2016-10-23 22:02:02 +02:00
Alex Barcelo
24d88be8d9
Initial general clean-up of stuff
2016-10-21 17:14:12 +02:00
Daryl
3b181e87ef
Fix inconsistent indentation
2016-10-20 11:43:22 +07:00
Alex Barcelo
91afbb9755
fixing some additional reverse stuff
2016-10-19 15:30:37 +02:00
Alex Barcelo
afd6ebad74
Merge current 'master' state into urls_app_name
2016-10-19 15:26:04 +02:00
Ross Poulton
138904bf8b
Update project URLs per #424
2016-10-12 11:14:10 +11:00
Garret Wassermann
3f620e83a2
Update style of Ticket FollowUp list to be a timeline
2016-09-27 17:29:59 -04:00
Garret Wassermann
6a86a0106a
Updated report_index() to remove the context= so it matches the syntax of dashboard() function.
2016-09-13 00:31:56 -04:00
Garret Wassermann
00cdbcf43b
Finish CSS template changes for Ticket page and related properties; includes responsive Ticket list table; styled file input buttons but need to find way to update text for beyond the first input box; added a ticket_attachment_del page to confirm removal of attachment and styled it
2016-09-12 02:11:55 -04:00
Garret Wassermann
67f81ac252
Continue CSS cleanup for Ticket description, remove unneeded priority and button images and associated functions
2016-09-09 04:03:32 -04:00
Garret Wassermann
d66259efdc
Update dashboard and reports to new style, add more CDN support for new javascript libraries
2016-09-09 02:45:12 -04:00
Ross Poulton
f2e497c3c6
Merge pull request #415 from mhannig/fix-broken-keyword-search
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JSON Serialization broke Keyword-Searches
2016-07-05 08:48:10 +10:00
Matthias Hannig
a37f7145ec
Serializing the query using JSON for SavedSearches unfortunately broke
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Keyword-Searches.
Now, only the search string is serialized for saving and
the "qset" is moved from "other_filters" to apply_query.
2016-07-04 17:47:53 +02:00
Ross Poulton
03b3a70975
Merge pull request #410 from mrkiwi-nz/fix_savequery
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Fix savequery
2016-06-30 10:36:41 +10:00
Daryl
0ac7183875
Add test for saving a query, fix shared checkbox issue
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My browser sends 'on' when a checkbox is ticked, django ORM only
recognises '1', 'true' or 't' as valid 'True' responses.
This throws an error
ValidationError at /helpdesk/save_query/
[u"'on' value must be either True or False."]
This could be fixed with " value='1'" in the template, but testing that is harder
My fix is to add a check in the view. 2 more lines, but easier to unittest.
Core devs need to make a call as to which solution is best.
D
2016-06-30 11:36:21 +12:00
Matthias Hannig
5f0191957f
fixed python3 compat issue
2016-06-28 18:44:54 +02:00
Matthias Hannig
895a65fdb9
Fixed remote code execution through unpickling untrusted code.
2016-06-28 18:04:39 +02:00
Daryl
afbfd01fab
Fix Issue #404 : Refactor converting query string into queue:id
2016-06-26 12:45:55 +12:00
Daryl
e5a6686c6d
Ticket #403 - This code changes the behaviour of lookups for tickets and
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ignores the queue name. This means that queue changes on a ticket dont
break the email links which have already been sent out.
The queue name still exists in the link/url, but is not used in the
lookup
2016-06-24 13:46:37 +12:00
Daryl
8a7fe5fcbf
Changed the way the context is passed to render() - this was required
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to enable django 1.7 to work (otherwise 1.8, 1.9 pass all tests, but 1.7 fails)
2016-06-21 20:56:43 +12:00
Daryl
558f140bfb
Changed render_to_response() to render() - this should work for django1.9.4 plus django1.10
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Without this change, django1.10 is missing the 'user' object from the context, which results in
a very hard to track down bug manifesting in ;
"NoReverseMatch: Reverse for 'helpdesk_rss_user' with arguments '('',)' and keyword arguments '{}' not found."
At first glance users may think this is the dots-in-usernames bug, but the username is totally missing.
2016-06-21 17:18:06 +12:00
Darren Riedlinger
ac8ead52c8
getattr on usersettings.setting dict always returns False. Use settings.get() instead
2016-03-06 12:46:36 -08:00
Pawel M
2b6c23db9f
(1064, "You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ')\n GROUP BY queue, name\n ORDER BY q.id' at line 9") helpdesk/views/staff.py in dashboard 149 solved. When queues is null do not add to sql q.id in ()
2016-03-01 22:53:33 +01:00
Alex Barcelo
3a0f08046e
using helpdesk app_name and droping helpdesk_ prefix
2015-12-22 10:27:03 +01:00
Ross Poulton
ca1690becb
Deprecate custom API (see #198 )
2015-12-22 11:28:00 +11:00
Alex Barcelo
01598826bf
protecting through 403 several staff views
2015-12-16 22:27:06 +01:00
Alex Barcelo
fb66fea86e
change basic features of membership into permissions
2015-12-16 22:27:05 +01:00
Ross Poulton
6187b0568c
Merge pull request #358 from flinz/django-1.9-fixes
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Django 1.9 compatibility
2015-12-16 10:24:16 +11:00
Alex Seeholzer
2da16c511c
updates to remove Django 1.10 deprecation warnings in Django 1.9:
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- use of patterns() in urls.py is deprecated
- render() functions accept only dicts - introduced checks to ensure downward compatibility back to Django 1.7
2015-12-10 13:36:24 +01:00
Alex Seeholzer
8390125c01
fixes of python 3 test fails
2015-11-18 15:07:33 +01:00
