Ross Poulton
|
d6196e540d
|
* Minor JS bugfix to allow uploading multiple files via the web interface
|
2008-02-08 00:48:23 +00:00 |
|
Ross Poulton
|
41a3199513
|
* Added ability to attach files
* Via e-mail (and replies)
* Via web interface
* Updated README with attachment detail
* Other various bugfixes as they crop up
|
2008-02-08 00:19:58 +00:00 |
|
Ross Poulton
|
041272ce1b
|
* Added ability for tickets to be placed on hold
|
2008-01-20 23:31:27 +00:00 |
|
Ross Poulton
|
379f68ed4b
|
* Add ability to place a ticket on hold, stopping automatic escalation.
|
2008-01-16 04:52:30 +00:00 |
|
Ross Poulton
|
eff97073fb
|
* Remove dependency on markdown
* Use nicEditor in 'create ticket' screens to allow HTML entry.
|
2008-01-16 03:23:43 +00:00 |
|
Ross Poulton
|
14b2c59093
|
* Add ability to delete tickets completely
* Add model for file attachments, although currently commented out.
|
2008-01-15 04:00:19 +00:00 |
|
Ross Poulton
|
dce7731957
|
* Further form improvements, this time in the 'Edit Ticket' area.
|
2008-01-15 00:02:06 +00:00 |
|
Ross Poulton
|
d829b1aaf6
|
* Added priority icons for list views
* Added nice buttons for Accept/Edit/Take/etc with template
|
2008-01-12 05:37:45 +00:00 |
|
Ross Poulton
|
ccb5b9fd97
|
* Updated license file
* Added support for pre-written responses - uses Ajax to populate comment box.
|
2008-01-11 01:00:01 +00:00 |
|
Ross Poulton
|
8aae8564ba
|
* Add 'modified' field to tickets - updated when the ticket or a followup is saved
* Added 'Priority' ot tickets along with update code.
|
2008-01-10 00:28:45 +00:00 |
|
Ross Poulton
|
10158056b6
|
* Add README and LICENSE files
* Add e-mail templates for submitter-based emails
* Add send_multipart_email() to lib.py - sends HTML/plain emails
* Add 'Take' link to unassigned tickets on ticket detail view
* Add Description to ticket detail view
* When resolving ticket, copy comment into ticket resolution
* Display resolution and 'Accept & Close' link on ticket detail view
* Create scripts/ folder
* Added POP/IMAP details to Queue model
* Added get_email.py; polls POP/IMAP boxes & creates ticket
* Added keyword search functionality
|
2008-01-07 20:22:13 +00:00 |
|
Ross Poulton
|
20ede72e59
|
Utilise markdown on ticket body descriptions. Note: Needs django.contrib.markup in the parent projects' settings.py file.
|
2007-12-28 03:35:28 +00:00 |
|
Ross Poulton
|
015a7dd166
|
Initial import of Python files & templates
|
2007-12-27 00:29:17 +00:00 |
|