Ross Poulton
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d146283259
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* Only e-mail user on ticket change if there is a comment to send them.
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2008-01-07 20:31:56 +00:00 |
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Ross Poulton
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977d0e0aca
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* Improve e-mail sending when ticket is updated or resolved
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2008-01-07 20:30:55 +00:00 |
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Ross Poulton
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10158056b6
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* Add README and LICENSE files
* Add e-mail templates for submitter-based emails
* Add send_multipart_email() to lib.py - sends HTML/plain emails
* Add 'Take' link to unassigned tickets on ticket detail view
* Add Description to ticket detail view
* When resolving ticket, copy comment into ticket resolution
* Display resolution and 'Accept & Close' link on ticket detail view
* Create scripts/ folder
* Added POP/IMAP details to Queue model
* Added get_email.py; polls POP/IMAP boxes & creates ticket
* Added keyword search functionality
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2008-01-07 20:22:13 +00:00 |
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Ross Poulton
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3fccc19af8
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Fix bug where opening & assigning in one go didn't work.
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2007-12-28 03:38:39 +00:00 |
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Ross Poulton
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20ede72e59
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Utilise markdown on ticket body descriptions. Note: Needs django.contrib.markup in the parent projects' settings.py file.
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2007-12-28 03:35:28 +00:00 |
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Ross Poulton
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aa343ecaa2
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Fix model import
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2007-12-28 03:33:33 +00:00 |
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Ross Poulton
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7ccda25867
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Write a FollowUp when opening a ticket, which contains the user-submitted body of the ticket.
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2007-12-28 03:29:45 +00:00 |
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Ross Poulton
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ab77356cd7
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* Expanded existing docstrings, added new ones
* Added __unicode__ method for TicketChange.
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2007-12-27 01:35:34 +00:00 |
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Ross Poulton
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5873258db4
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Propset Id
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2007-12-27 00:33:06 +00:00 |
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Ross Poulton
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015a7dd166
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Initial import of Python files & templates
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2007-12-27 00:29:17 +00:00 |
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