539 Commits

Author	SHA1	Message	Date
Garret Wassermann	929ec49fa8	Apply styling to KB pages. Minor tweak to dashboard.	2016-09-27 14:36:52 -04:00
Garret Wassermann	414f7e7c03	Make Knowledgebase categories nicer; include jQuery UI for DatePicker on new ticket form	2016-09-27 13:16:28 -04:00
Garret Wassermann	186b4ad8e2	Some of CSS changes were not included due to a conflict in the gitignore file. Updated gitignore and added missing CSS directory.	2016-09-27 10:57:21 -04:00
Garret Wassermann	f313b5c374	Added more logging statements, cleaned up a few others	2016-09-16 00:28:13 -04:00
Garret Wassermann	a4ad602f39	Remove unnecessary imports, clean up python3 handling code to use native str()	2016-09-15 22:51:00 -04:00
Garret Wassermann	e5c3c4a435	Used six to add python3 compatibility along side existing python2, and replaced print statements with logging features. Can now poll a local directory for mail too, not just remote POP3/IMAP.	2016-09-14 20:35:18 -04:00
Garret Wassermann	6a86a0106a	Updated report_index() to remove the context= so it matches the syntax of dashboard() function.	2016-09-13 00:31:56 -04:00
Garret Wassermann	bf55ab7f8c	Oops, forgot to change one more URL from dashboard to report_index	2016-09-13 00:13:52 -04:00
Garret Wassermann	fe54d81022	Update unit test for backend changes to dashboard and statistics pages	2016-09-13 00:06:38 -04:00
Garret Wassermann	4203f352d9	Completely resolved jQuery issue with multiple file attachment submission on a single FollowUp due to CSS styling of file input buttons. It's really ridiculous you have to do this, but whatever. It works as expected.	2016-09-12 23:18:01 -04:00
Garret Wassermann	3002cf689c	Fix CSS styling of Status radio buttons on Ticket Comment form	2016-09-12 22:54:51 -04:00
Garret Wassermann	76241b8661	Fix jQuery error with adding multiple attachments to a single FollowUp. It work when adding files one at a time but gets a little funny when adding more than one input field at a time. Also, moved RSS Feeds link to user menu to be more accessible.	2016-09-12 22:37:48 -04:00
Garret Wassermann	00cdbcf43b	Finish CSS template changes for Ticket page and related properties; includes responsive Ticket list table; styled file input buttons but need to find way to update text for beyond the first input box; added a ticket_attachment_del page to confirm removal of attachment and styled it	2016-09-12 02:11:55 -04:00
Garret Wassermann	a9cb54ce7e	Remove older static files, update User Settings	2016-09-11 12:30:48 -04:00
Garret Wassermann	e0875b212b	Updated CSS for Ticket list and Ticket editing pages, added Font Awesome's LICENSE to list	2016-09-10 04:00:22 -04:00
Garret Wassermann	67f81ac252	Continue CSS cleanup for Ticket description, remove unneeded priority and button images and associated functions	2016-09-09 04:03:32 -04:00
Garret Wassermann	d66259efdc	Update dashboard and reports to new style, add more CDN support for new javascript libraries	2016-09-09 02:45:12 -04:00
Garret Wassermann	4c89da89b5	Updated navbar, base, public_base and login page to use new StartBootstrap SB Admin v2 theme	2016-09-07 02:50:16 -04:00
Jan Beran	8341ad217c	Syntax correction for Python 3.4 and 3.5	2016-08-17 22:01:09 +02:00
Garret Wassermann	1c09f4a3c3	Moved Buttons and Priorities images back to main static folder	2016-08-05 00:50:40 -04:00
Garret Wassermann	014af24d2d	Added a HELPDESK_USE_CDN setting, off by default, to select between using public CDNs as before, and an up-to-date static copy	2016-08-05 00:38:17 -04:00
Garret Wassermann	d9480c9cf0	Update static jQuery and other js/css, disable CDN usage	2016-08-04 23:57:35 -04:00
Ross Poulton	f2e497c3c6	Merge pull request #415 from mhannig/fix-broken-keyword-search ... JSON Serialization broke Keyword-Searches	2016-07-05 08:48:10 +10:00
Matthias Hannig	a37f7145ec	Serializing the query using JSON for SavedSearches unfortunately broke ... Keyword-Searches. Now, only the search string is serialized for saving and the "qset" is moved from "other_filters" to apply_query.	2016-07-04 17:47:53 +02:00
Ross Poulton	03b3a70975	Merge pull request #410 from mrkiwi-nz/fix_savequery ... Fix savequery	2016-06-30 10:36:41 +10:00
Ross Poulton	da5a4dc40f	Merge pull request #411 from mrkiwi-nz/issue_408_fix ... fix #408 : Bug in test_per_queue_staff_permission.py	2016-06-30 10:36:20 +10:00
Daryl	44bbcd31e5	Bug in test_per_queue_staff_permission.py ... Using the django auth backend allows integers to be passed as a password Using Peter Sagerson's ldap auth backend there is an error thrown because some code tries to do a len() on the password. You could argue that the ldap auth backend should str(password), but you could also argue that passing an int as a password is bad practice This PR ensures that a string is sent to the auth module.	2016-06-30 12:07:33 +12:00
Daryl	0ac7183875	Add test for saving a query, fix shared checkbox issue ... My browser sends 'on' when a checkbox is ticked, django ORM only recognises '1', 'true' or 't' as valid 'True' responses. This throws an error ValidationError at /helpdesk/save_query/ [u"'on' value must be either True or False."] This could be fixed with " value='1'" in the template, but testing that is harder My fix is to add a check in the view. 2 more lines, but easier to unittest. Core devs need to make a call as to which solution is best. D	2016-06-30 11:36:21 +12:00
Matthias Hannig	5f0191957f	fixed python3 compat issue	2016-06-28 18:44:54 +02:00
Matthias Hannig	895a65fdb9	Fixed remote code execution through unpickling untrusted code.	2016-06-28 18:04:39 +02:00
Ross Poulton	d65c32487c	Merge pull request #406 from mrkiwi-nz/master ... Fix Issue #404: Refactor converting query string into queue:id	2016-06-26 19:28:48 +10:00
Daryl	afbfd01fab	Fix Issue #404: Refactor converting query string into queue:id	2016-06-26 12:45:55 +12:00
Ross Poulton	ecd870663d	Merge pull request #405 from mrkiwi-nz/master ... Ignore queue name when doing lookups for tickets (means URLs don't break when moving ticket between queues)	2016-06-25 21:55:40 +10:00
Daryl	e5a6686c6d	Ticket #403 - This code changes the behaviour of lookups for tickets and ... ignores the queue name. This means that queue changes on a ticket dont break the email links which have already been sent out. The queue name still exists in the link/url, but is not used in the lookup	2016-06-24 13:46:37 +12:00
Ross Poulton	e4dc3e51eb	Merge pull request #399 from mrkiwi-nz/master ... Changed render_to_response() to render()	2016-06-22 11:05:21 +10:00
Daryl	8a7fe5fcbf	Changed the way the context is passed to render() - this was required ... to enable django 1.7 to work (otherwise 1.8, 1.9 pass all tests, but 1.7 fails)	2016-06-21 20:56:43 +12:00
Daryl	558f140bfb	Changed render_to_response() to render() - this should work for django1.9.4 plus django1.10 ... Without this change, django1.10 is missing the 'user' object from the context, which results in a very hard to track down bug manifesting in ; "NoReverseMatch: Reverse for 'helpdesk_rss_user' with arguments '('',)' and keyword arguments '{}' not found." At first glance users may think this is the dots-in-usernames bug, but the username is totally missing.	2016-06-21 17:18:06 +12:00
Gleber Diniz	f8044faf28	Fix import error on python 3 ... "from email.utils import parseaddr, collapse_rfc2231_value" works both for python 2.7 and python 3	2016-06-14 17:10:23 -03:00
mrkiwi-nz	7dd4aa11d7	Update ticket_cc_list.html	2016-06-09 12:41:12 +12:00
mrkiwi-nz	57d341f89f	Update report_output.html	2016-06-09 12:40:48 +12:00
mrkiwi-nz	783aa2481c	Update email_ignore_list.html	2016-06-09 12:40:08 +12:00
mrkiwi-nz	d86b82e689	Update debug.html	2016-06-09 12:39:24 +12:00
Darren Riedlinger	ac8ead52c8	getattr on usersettings.setting dict always returns False. Use settings.get() instead	2016-03-06 12:46:36 -08:00
Ross Poulton	e52ae206c6	Merge pull request #388 from pawelmarkowski/master ... dashboard error queues are null	2016-03-02 10:38:08 +11:00
Pawel M	2b6c23db9f	(1064, "You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ')\n GROUP BY queue, name\n ORDER BY q.id' at line 9") helpdesk/views/staff.py in dashboard 149 solved. When queues is null do not add to sql q.id in ()	2016-03-01 22:53:33 +01:00
Bruno Tikami	2efe8255c5	UPDATED: print statements to be Python 3.x compatible	2016-03-01 17:01:58 -03:00
imbashamba	191ce3c53c	Nullable "default_owner" field added to Queue model ... If default_owner is specified, tickets from public form will be assigned to him and he'll be notified by email	2016-02-17 11:40:08 +03:00
powderflask	8bf3449719	Fix: _meta.module_name deprecated in django1.8	2016-01-23 12:25:17 -08:00
Alex Barcelo	a741395ce5	chaging tests to aknowledge helpdesk namespace	2015-12-22 11:20:52 +01:00
Alex Barcelo	3a0f08046e	using helpdesk app_name and droping helpdesk_ prefix	2015-12-22 10:27:03 +01:00
Ross Poulton	4347d1ec61	Add new locales: th, ca, lv, tr_TR, he_IL, pt_PT	2015-12-22 11:35:59 +11:00
Ross Poulton	ca1690becb	Deprecate custom API (see #198)	2015-12-22 11:28:00 +11:00
Ross Poulton	0d098f6d29	Merge pull request #369 from alexbarcelo/always_create_permission ... creation of Permission-per-Queue is done always	2015-12-22 09:41:17 +11:00
Alex Barcelo	7894eea1e1	Making Queue slug unique and improving certain admin-related behaviour	2015-12-18 14:56:53 +01:00
Alex Barcelo	3b547d2cf9	creation of Permission-per-Queue is done always	2015-12-18 14:35:50 +01:00
Alex Barcelo	4545fc925f	fixing migration and allowing valid rollback on typical migrations	2015-12-17 18:44:10 +01:00
Alex Barcelo	0b5af429a5	reverting error due to methods and migrations	2015-12-17 18:11:54 +01:00
Alex Barcelo	01598826bf	protecting through 403 several staff views	2015-12-16 22:27:06 +01:00
Alex Barcelo	1ea70ad1be	adding management command for batch-creation of Queue permission	2015-12-16 22:27:06 +01:00
Alex Barcelo	43e5ff7c0e	added delete mechanism on Queue for auto-clean of permissions	2015-12-16 22:27:06 +01:00
Alex Barcelo	92d8ca3eff	more modular management of permission codenames	2015-12-16 22:27:06 +01:00
Alex Barcelo	64bc1791d4	removing completely QueueMembership model	2015-12-16 22:27:06 +01:00
Alex Barcelo	d760d9ee95	adding basic information to tickets, and masking email, on the admin views	2015-12-16 22:27:06 +01:00
Alex Barcelo	fb66fea86e	change basic features of membership into permissions	2015-12-16 22:27:05 +01:00
Alex Barcelo	230d14b3ca	removing QueueMembership mechanisms from admin.py	2015-12-16 22:27:05 +01:00
Alex Barcelo	c1fd47043a	migration for removing semantics from QueueMembership objects	2015-12-16 22:27:05 +01:00
Alex Barcelo	18c7a2e698	adding required model extra info for permissions	2015-12-16 22:27:05 +01:00
Alex Barcelo	c0939d4b38	adding migration for bugfix 'changed max_length given by string to integer;'	2015-12-16 16:37:22 +01:00
Ross Poulton	11467f6e50	Properly check email context keys in newer Python versions. part of #362	2015-12-16 10:48:27 +11:00
Ross Poulton	6187b0568c	Merge pull request #358 from flinz/django-1.9-fixes ... Django 1.9 compatibility	2015-12-16 10:24:16 +11:00
Alex Seeholzer	54e541230e	Merge branch 'bug/360_max-length-given-by-string' into django-1.9-fixes ... * bug/360_max-length-given-by-string: changed max_length given by string to integer;	2015-12-15 10:21:04 +01:00
Alex Seeholzer	905e52e603	changed max_length given by string to integer;	2015-12-15 10:11:47 +01:00
Alex Seeholzer	2da16c511c	updates to remove Django 1.10 deprecation warnings in Django 1.9: ... - use of patterns() in urls.py is deprecated - render() functions accept only dicts - introduced checks to ensure downward compatibility back to Django 1.7	2015-12-10 13:36:24 +01:00
Alex Seeholzer	8d55dcb9a0	python 2 & 3 compatibility: changed __unicode__ to __str__ and added python2 decorators (https://docs.djangoproject.com/en/1.8/topics/python3/#str-and-unicode-methods)	2015-11-18 15:26:08 +01:00
Alex Seeholzer	8390125c01	fixes of python 3 test fails	2015-11-18 15:07:33 +01:00
Alex Seeholzer	71504aa85d	minor changes for python3	2015-11-18 10:41:02 +01:00
Alex Seeholzer	f7f0882f86	Merge branch 'master-upstream' into django-1.9-fixes ... * master-upstream: Fix QueueMembership bug revealed by django.test's DiscoverRunner	2015-11-18 10:16:33 +01:00
Alex Seeholzer	e732b511e1	deprecated tags replaced in django 1.9 (ssi and url template tags are removed from the future template tag library)	2015-11-16 16:09:47 +01:00
Alex Seeholzer	307e9446a2	ensure tests for ticket submission run correctly in django 1.9 (URI's no longer include the scheme and domain part of the URLs)	2015-11-16 16:08:52 +01:00
Jonathan Barratt	0610a6645d	Fix QueueMembership bug revealed by django.test's DiscoverRunner ... If HELPDESK_ENABLE_PER_QUEUE_STAFF_MEMBERSHIP was True but a user had no QueueMembership entries, then restricting queue access generated RelatedObjectDoesNotExist exceptions. - Ask for forgiveness whenever we try to limit a queryset by the queuemembership related object set. - Since tests can now be run with the project's settings active, rather than only with quicktest.py's settings, restore the initial HELPDESK_ENABLE_PER_QUEUE_MEMBERSHIP value after having tested the related functionality.	2015-11-16 18:45:27 +07:00
Ross Poulton	ddd5b21b45	Merge pull request #352 from ssadler/static_from_staticfiles ... use staticfiles app instead of STATIC_URL	2015-11-15 12:25:42 +11:00
Scott Sadler	2663a5e5ba	use staticfiles app instead of STATIC_URL	2015-11-13 16:58:28 +01:00
Alex Seeholzer	0399612e57	bugfix: migration dependency corrected	2015-11-13 16:03:13 +01:00
Tony Zhu	dbdaca8dd4	django 1.8 email field size migration	2015-11-13 15:50:22 +01:00
Tony Zhu	0b0f946389	Add the migration for changes in queues ... This is the missing migration for commit 9600f457d8	2015-11-13 15:50:22 +01:00
Alex Seeholzer	27c519f2ee	downwards compatibility for django < 1.8	2015-11-13 15:36:04 +01:00
Alex Seeholzer	cd0daccb56	tests are correctly discovered for django < 1.6	2015-11-13 15:35:36 +01:00
Alex Seeholzer	50877c3708	Trying to fix travis build error & more general test imports: all files with test_*.py are imported from the /tests directory;	2015-11-13 14:07:36 +01:00
Alex Seeholzer	8f585aef1c	Merge commit 'a4e6f086c8928e77baa73a25b7e8000fb6261498' into django-1.8 ... * commit 'a4e6f086c8928e77baa73a25b7e8000fb6261498': Include attachments to cc'd users on ticket update From gettatr to get, because dict doesn't contatin attributes. More readable if statement.	2015-11-13 13:50:11 +01:00
Ross Poulton	a4e6f086c8	Merge pull request #350 from ssadler/updated_cc_attachments ... Include attachments to cc'd users on ticket update	2015-11-13 08:20:26 +11:00
Scott Sadler	98ad8567b9	Include attachments to cc'd users on ticket update	2015-11-12 15:53:16 +01:00
vlad.vyazovetskov	0a3171a024	From gettatr to get, because dict doesn't contatin attributes. ... More readable if statement.	2015-11-12 17:31:14 +03:00
Scott Sadler	2681f6340c	fix reload_urlconf test helper so it supports a third party urlconf	2015-11-06 15:22:44 +01:00
Scott Sadler	e82c17567a	Merge branch 'master' into django-1.8 ... Conflicts: helpdesk/tests/__init__.py	2015-11-06 14:50:33 +01:00
Alex Seeholzer	163a0524b1	Merge branch 'master' into django-1.8 ... * master: renamed test __init__.py imports to new test naming scheme	2015-06-25 16:54:15 +02:00
Ross Poulton	48d1feb69d	Merge pull request #334 from pahpa/master ... Modify make_option with dest variable 'escalate-verbosely'	2015-06-19 09:25:40 +10:00
pahpa@orange.fr	060266e93a	Modify make_option with dest variable 'escalate-verbosely'	2015-06-17 16:22:44 +02:00
Alex Seeholzer	f9682ccf37	renamed test __init__.py imports to new test naming scheme	2015-06-12 15:52:35 +02:00
Alex Seeholzer	da30d2b973	tests renamed for compliance	2015-06-12 15:48:38 +02:00
Alex Seeholzer	87225ce2ba	tests renamed for compliance	2015-06-12 15:27:49 +02:00