Commit Graph

1013 Commits

Author SHA1 Message Date
Timothy Hobbs
03d1c66dd6 Refactor ticket list code 2019-10-11 13:10:35 +02:00
Timothy Hobbs
b862732512 Remove "classic" code path and always use datatables for ticket lists 2019-10-08 17:54:59 +02:00
Timothy Hobbs
f127b2c224 Refactor ticket list 2019-10-08 17:54:58 +02:00
Timothy Hobbs
b43e60875a Don't use file paths because they don't work on S3
Fixes #721 on develop but not on master
2019-09-23 16:52:17 +02:00
Garret Wassermann
7f27eb9428 Merge 0.2.17 release into develop 2019-08-27 21:53:25 -04:00
Garret Wassermann
4adec7c5b0
Merge pull request #769 from willstott101/patch-2
Search custom field values.
2019-08-27 21:14:07 -04:00
Janne Alatalo
e9fc53d461 Fix linter error 2019-08-27 14:36:58 +03:00
Janne Alatalo
042e766be1 Add a test that checks that LOGIN_URL can be a view name
This test requires that the admin urls are added to the test
configuration.
2019-08-27 13:04:00 +03:00
Janne Alatalo
0a43b9a160 Add support for custom login handler
The custom login handler can be configured by setting the
settings.LOGIN_URL variable. If LOGIN_URL is None or 'helpdesk:login',
the app uses the default helpdesk login system. LOGIN_URL can be a view
name or raw url.
2019-08-27 13:02:07 +03:00
Garret Wassermann
66ab507c15 Snyc with master to get patches for ru templates and custom User models 2019-08-05 19:40:38 -04:00
Alexander Skvortsov
62fbee205c Adjusted get_email management command to support custom User model 2019-08-05 18:41:31 -04:00
Will Stott
45854e44a7
Search custom field values. 2019-07-31 14:04:31 +01:00
Garret Wassermann
e1e05999eb #767, fix a misspelled urL in emailtemplate.json 2019-07-25 12:43:29 -04:00
Garret Wassermann
cd948a6701
Merge pull request #765 from OpenGeoLabs/gui_updates
More gui updates
2019-07-07 02:33:11 -04:00
Jachym Cepicky
e7465ab2fd more redminenish ticket filters 2019-07-06 22:36:59 +02:00
Jachym Cepicky
61d8df932c more redminenish ticket view 2019-07-06 22:36:58 +02:00
Jachym Cepicky
74bcb4fc4f updating font awesome 2019-07-06 22:36:58 +02:00
Jachym Cepicky
37c6905d46 cleaning time_spent formating 2019-07-06 22:36:58 +02:00
Andrea M
c969577161 Add setting for HTTPS in email links 2019-07-04 10:32:49 +02:00
Garret Wassermann
0de263280f Merged 0.2.16 bugfixes 2019-05-25 01:25:39 -04:00
Garret Wassermann
ae26216435 PEP-8 fixes for get_email 2019-05-25 01:04:05 -04:00
Garret Wassermann
ce018d2ce5 Copy emails to CC list when processing with get_email, for #744 2019-05-25 01:01:02 -04:00
Garret Wassermann
e20f441992 PEP-8 fixes 2019-05-24 13:27:48 -04:00
Garret Wassermann
b61c0c71fd
Merge pull request #757 from OpenGeoLabs/145_due_date
fix issue with setting due date format, for the issue #145
2019-05-24 13:23:52 -04:00
Garret Wassermann
d9ca94145f
Merge pull request #759 from OpenGeoLabs/758_public_ticket_editing
fixes #758 : enables adding comments to public tickets
2019-05-24 11:52:47 -04:00
Garret Wassermann
04f6b3efdd
Merge pull request #761 from OpenGeoLabs/760_attachments
fix for ticket #760 displaying followup attachments again
2019-05-24 11:49:17 -04:00
Jachym Cepicky
e5eea3bb43 display time spent only when user is_staff 2019-05-23 17:31:00 +02:00
Jachym Cepicky
416494c7dc fix for ticket #760 displaying followup attachments again 2019-05-23 17:18:57 +02:00
Jachym Cepicky
2e58798fe1 fixes #758 : enables adding comments to public tickets 2019-05-23 09:55:08 +02:00
Jachym Cepicky
611e6de928 fix for the issue #145 2019-05-22 11:20:01 +02:00
Garret Wassermann
94eab853af Fix email test, example didn't update the email subject 2019-04-01 22:17:32 -04:00
Garret Wassermann
9ca7f9fb46 Merge remote-tracking branch 'upstream/develop' into develop 2019-04-01 21:29:18 -04:00
Garret Wassermann
e3aa39220f
Merge pull request #751 from OpenGeoLabs/template_fix
add space to heading of kb item
2019-04-01 15:54:41 -04:00
Jachym Cepicky
af7cc184e9 add space to heading of kb item 2019-04-01 21:52:48 +02:00
Jachym Cepicky
ef63a1186b fix markdown bug 2019-03-29 15:17:10 +01:00
Garret Wassermann
eb60b967c8
Merge pull request #748 from auto-mat/resolved
Don't show resolved tickets in unassigned tickets list
2019-03-27 14:57:46 -04:00
Timothy Hobbs
89be7a0fde Don't show resolved tickets in unassigned tickets list
Fixes #741
2019-03-27 17:16:33 +01:00
Garret Wassermann
d8a5159c37
Merge pull request #738 from OpenGeoLabs/design_cleaning
adding some boostrap styles
2019-03-26 12:37:19 -04:00
Timothy Hobbs
71d4662c7b Fix #732 encoding of 8bit utf emails 2019-03-26 14:50:45 +01:00
Timothy Hobbs
6886a7920e Specify encoding of html email bodies explicitly 2019-03-26 13:59:01 +01:00
Timothy Hobbs
f3ffebc261 Fix test regression from pr #731
https://github.com/django-helpdesk/django-helpdesk/pull/731/files#diff-dc9aca3bb03b3531dc114813db32f3c7R56
2019-03-25 17:13:10 +01:00
Cedric Carrard
9c85b8e8c1 fix redirect loop 2019-03-20 16:12:19 +01:00
Cedric Carrard
e4d6a54659 fix public homepage with kb_category but without kb disabled 2019-03-15 14:10:43 +01:00
Jachym Cepicky
579c9db3fc adding some boostrap tyles 2019-03-10 12:43:41 +01:00
Garret Wassermann
6ce11266af Fix broken test with blank body and attachment 2019-03-10 00:04:41 -05:00
Garret Wassermann
4d9a5f2c55 Merge remote-tracking branch 'upstream/develop' into develop 2019-03-09 19:02:24 -05:00
Garret Wassermann
ff74a8c21b Sync with upstream merges 2019-03-09 19:01:51 -05:00
Garret Wassermann
519236c288 Merge 0.2.15 bugfixes 2019-03-09 19:00:06 -05:00
Garret Wassermann
c314d515c1 Fix PEP8 in url.py changes 2019-03-09 18:42:10 -05:00
Garret Wassermann
d42fc23e08 Fix password change URLs and add basic templates, to address #734 2019-03-09 18:38:24 -05:00
Jachym Cepicky
ba8f3f3cbb style fix 2019-03-09 23:51:26 +01:00
Jachym Cepicky
ce82ddb9f9
Merge branch 'develop' into images_for_kb 2019-03-09 23:46:26 +01:00
Jachym Cepicky
db0f286989 adding support for images as knowledgebase attachment 2019-03-09 23:41:26 +01:00
Garret Wassermann
27cf481c0b
Merge pull request #733 from auto-mat/utf
Add test for #732, unicode characters in description
2019-03-09 14:51:29 -05:00
Jachym Cepicky
9127275557 adding support for images as knowledgebase attachment 2019-03-09 18:14:11 +01:00
Timothy Hobbs
5e9fed2d46 Add failing test for #732 2019-03-09 00:00:32 +01:00
Jachym Cepicky
ffef07eef9
Resize too big images
Some too big images, if they are animated GIF's and overflow the page size, are not animated any more.

We use animated GIFs for the demonstration how to do things in the knowledge base. This fix makes the GIFs move, even if they are big.
2019-03-07 11:23:37 +01:00
Garret Wassermann
37be1346cd
Merge pull request #729 from auto-mat/quoted-printable
Decode quoted-printable html bodies when getting email
2019-03-06 11:27:10 -05:00
Jachym Cepicky
57018e1aa0 adding tests 2019-03-06 15:03:47 +01:00
Jachym Cepicky
d4f1f85b29 Markdown for Knowledge base, ticket and comments.
Removed markdown-deux
2019-03-06 14:42:57 +01:00
Timothy Hobbs
2c3ce8903f Decode quoted-printable html bodies when getting email
Fixes #719
2019-03-06 14:21:30 +01:00
Garret Wassermann
4fb6c40c4e
Merge pull request #717 from OpenGeoLabs/time_tracking
Basic support for tracking time spent on tickets and follow-ups
2019-02-24 15:18:01 -05:00
Jachym Cepicky
4bd54e8bf3 adding tests 2019-02-24 20:46:48 +01:00
Jachym Cepicky
2093bf7faf adding dedicated_time attribute to Queue model 2019-02-24 20:46:30 +01:00
Garret Wassermann
344dd75a1c Address multipart mime ending up in description, for #700 2019-02-16 02:18:07 -05:00
Garret Wassermann
f6fe5a7834 Merge remote-tracking branch 'upstream/develop' into develop 2019-02-15 19:45:18 -05:00
Garret Wassermann
c97483deff Merge 0.2.14 bugfixes 2019-02-15 19:44:41 -05:00
Garret Wassermann
64414141f7 Update ticket_cc_add template for bootstrap4 2019-02-15 19:37:46 -05:00
Garret Wassermann
a7505a1ecd
Merge pull request #720 from auto-mat/issue-700-fail
Add failing test case for issue-700 emails without bodies
2019-02-15 17:01:38 -05:00
Timothy Hobbs
4e35082475 Add failing test case for issue-700 emails without bodies 2019-02-15 15:11:06 +01:00
Jachym Cepicky
d5aaea022a czech translation 2019-02-06 22:07:12 +01:00
Jachym Cepicky
6ceb89a5cb basic support for time spend of tikets and follow-ups 2019-02-06 21:55:53 +01:00
Jachym Cepicky
d02c8c818b czech e-mail templates added 2019-02-06 11:58:32 +01:00
Jachym Cepicky
8cc0ca47f8 display list of queues only for users with right permissions 2019-02-05 15:44:06 +01:00
Jachym Cepicky
305d669e71 adding e-mail templates for czech language 2019-02-05 14:43:50 +01:00
Garret Wassermann
d9ccaacee5 Fix typo in __setattr__ in migrations, for #712 2019-02-04 11:29:17 -05:00
Garret Wassermann
e9137cce73
Merge pull request #711 from OpenGeoLabs/fix_date_picker
set date picker format to yy-mm-dd
2019-02-04 11:18:50 -05:00
Jachym Cepicky
d4dc1c9abe fix date picker format 2019-02-04 17:00:16 +01:00
Jay Turner
72d35232a1
Fix key errors
KeyError: 'verboseescalation' comes up if the key isn't defined.
2019-02-03 18:03:27 +00:00
Jay Turner
d3c4d14a40
AttributeError: 'Command' object has no attribute 'option_list'
There is a bug in the command in which option_list doesn't exist and thus, cannot be added to.
2019-02-03 17:59:17 +00:00
Timothy Hobbs
c33d6d24d0
Add pencil buttons to ticket view for easier assignment and priority setting 2019-02-02 20:40:46 +01:00
Timothy Hobbs
782aec649d
Fix links to tickets in datatables ticket list 2019-01-30 15:24:05 +01:00
Timothy Hobbs
bd070f3bec
Set voted_by to read only in knowledge base admin 2019-01-22 18:29:32 +01:00
Garret Wassermann
d7a8cb0de7 Merge 0.2.13 polish email templates 2019-01-17 09:17:54 -05:00
Wojciech Szymała
88a3b0502a Adding Polish translation for notification templates sending by email 2019-01-17 09:25:12 +01:00
Garret Wassermann
e1f9fc03ce PEP-8 fixes for lib.py 2019-01-02 20:08:55 -05:00
Garret Wassermann
6cfc1ca75c Fix API changes to python-akismet, #687 2019-01-02 19:17:19 -05:00
Garret Wassermann
760c9d64dd Remove bundled akismet in favor of pypi package dependency, for #687 2019-01-01 19:55:08 -05:00
Garret Wassermann
a5a679512c Merge Polish translations from 0.2.11 2018-12-31 04:01:18 -05:00
Garret Wassermann
f0ca645261 Update Polish (pl) translation 2018-12-31 03:55:44 -05:00
Garret Wassermann
43ed3ac773 PEP-8 fixes for mail threading merge 2018-12-28 11:32:49 -05:00
Garret Wassermann
5f0d22a692 Merge brunotikami/master for user and email threading, for #385 and #375 2018-12-28 10:53:28 -05:00
Garret Wassermann
7dbede6c28 More bootstrap css updates for ticket pages 2018-12-28 04:53:09 -05:00
Garret Wassermann
e9d2b5ced3 Remove duplicate buttons from nav header, use sidebar instead 2018-12-28 03:50:30 -05:00
Garret Wassermann
96e37b9730 Use small font in sidebar saved query list 2018-12-28 03:29:42 -05:00
Garret Wassermann
4e1257c68e Split sidebar button into All Tickets and Saved Queries 2018-12-28 03:28:20 -05:00
Garret Wassermann
696d10db12 Remove old python2/six code 2018-12-28 03:13:52 -05:00
Garret Wassermann
41d71e9062 Missing breadcrumps on settings and rss pages 2018-12-28 02:41:31 -05:00
Garret Wassermann
6d3964d16c Fix broken javascript in the ticket page 2018-12-28 02:30:13 -05:00
Garret Wassermann
984f5b1cfb Fix styling of sidebar text for saved queries 2018-12-28 02:26:08 -05:00