Settings ======== The following settings can be changed in your ``settings.py`` file to help change the way django-helpdesk operates. HELPDESK_DEFAULT_SETTINGS ------------------------- django-helpdesk has a built in ``UserSettings`` entity with per-use options that they will want to configure themselves. When you create a new user, a set of options is automatically created for them which they can then change themselves. If you want to override the default settings for your users, create ``HELPDESK_DEFAULT_SETTINGS`` as a dictionary in ``settings.py``. The default is below:: HELPDESK_DEFAULT_SETTINGS = { 'use_email_as_submitter': True, 'email_on_ticket_assign': True, 'email_on_ticket_change': True, 'login_view_ticketlist': True, 'email_on_ticket_apichange': True, 'tickets_per_page': 25 }