# -*- coding: utf-8 -*- import sys from importlib import reload from django.urls import reverse from django.test import TestCase from helpdesk import settings as helpdesk_settings from helpdesk.models import Queue from helpdesk.tests.helpers import ( get_staff_user, reload_urlconf, User, create_ticket, print_response) from django.test.utils import override_settings class KBDisabledTestCase(TestCase): def setUp(self): self.HELPDESK_KB_ENABLED = helpdesk_settings.HELPDESK_KB_ENABLED if self.HELPDESK_KB_ENABLED: helpdesk_settings.HELPDESK_KB_ENABLED = False reload_urlconf() def tearDown(self): if self.HELPDESK_KB_ENABLED: helpdesk_settings.HELPDESK_KB_ENABLED = True reload_urlconf() def test_navigation(self): """Test proper rendering of navigation.html by accessing the dashboard""" from django.urls import NoReverseMatch self.client.login(username=get_staff_user( ).get_username(), password='password') self.assertRaises(NoReverseMatch, reverse, 'helpdesk:kb_index') try: response = self.client.get(reverse('helpdesk:dashboard')) except NoReverseMatch as e: if 'helpdesk:kb_index' in e.message: self.fail( "Please verify any unchecked references to helpdesk_kb_index (start with navigation.html)") else: raise else: self.assertEqual(response.status_code, 200) class StaffUserTestCaseMixin(object): HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = False def setUp(self): self.original_setting = helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = self.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE self.reload_views() def tearDown(self): helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = self.original_setting self.reload_views() def reload_views(self): try: reload(sys.modules['helpdesk.decorators']) reload(sys.modules['helpdesk.views.staff']) reload_urlconf() except KeyError: pass def test_anonymous_user(self): """Access to the dashboard always requires a login""" response = self.client.get(reverse('helpdesk:dashboard'), follow=True) self.assertTemplateUsed(response, 'helpdesk/registration/login.html') class NonStaffUsersAllowedTestCase(StaffUserTestCaseMixin, TestCase): HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = True def test_non_staff_allowed(self): """If HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE is True, authenticated, non-staff users should be able to access the dashboard. """ from helpdesk.decorators import is_helpdesk_staff user = User.objects.create_user( username='henry.wensleydale', password='gouda', email='wensleydale@example.com') self.assertTrue(is_helpdesk_staff(user)) self.client.login(username=user.username, password='gouda') response = self.client.get(reverse('helpdesk:dashboard'), follow=True) self.assertTemplateUsed(response, 'helpdesk/dashboard.html') class StaffUsersOnlyTestCase(StaffUserTestCaseMixin, TestCase): # Use default values HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = False def setUp(self): super().setUp() self.non_staff_user_password = "gouda" self.non_staff_user = User.objects.create_user( username='henry.wensleydale', password=self.non_staff_user_password, email='wensleydale@example.com') def test_staff_user_detection(self): """Staff and non-staff users are correctly identified""" from helpdesk.decorators import is_helpdesk_staff self.assertFalse(is_helpdesk_staff(self.non_staff_user)) self.assertTrue(is_helpdesk_staff(get_staff_user())) def test_staff_can_access_dashboard(self): """When HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE is False, staff users should be able to access the dashboard. """ from helpdesk.decorators import is_helpdesk_staff user = get_staff_user() self.client.login(username=user.username, password='password') response = self.client.get(reverse('helpdesk:dashboard'), follow=True) self.assertTemplateUsed(response, 'helpdesk/dashboard.html') def test_non_staff_cannot_access_dashboard(self): """When HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE is False, non-staff users should not be able to access the dashboard. """ from helpdesk.decorators import is_helpdesk_staff user = self.non_staff_user self.client.login(username=user.username, password=self.non_staff_user_password) response = self.client.get(reverse('helpdesk:dashboard'), follow=True) self.assertTemplateUsed(response, 'helpdesk/registration/login.html') def test_staff_rss(self): """If HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE is False, staff users should be able to access rss feeds. """ user = get_staff_user() self.client.login(username=user.username, password="password") response = self.client.get( reverse('helpdesk:rss_unassigned'), follow=True) self.assertContains(response, 'Unassigned Open and Reopened tickets') @override_settings(HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE=False) def test_non_staff_cannot_rss(self): """If HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE is False, non-staff users should not be able to access rss feeds. """ user = self.non_staff_user self.client.login(username=user.username, password=self.non_staff_user_password) queue = Queue.objects.create( title="Foo", slug="test_queue", ) rss_urls = [ reverse('helpdesk:rss_user', args=[user.username]), reverse('helpdesk:rss_user_queue', args=[ user.username, 'test_queue']), reverse('helpdesk:rss_queue', args=['test_queue']), reverse('helpdesk:rss_unassigned'), reverse('helpdesk:rss_activity'), ] for rss_url in rss_urls: response = self.client.get(rss_url, follow=True) self.assertTemplateUsed( response, 'helpdesk/registration/login.html') class CustomStaffUserTestCase(StaffUserTestCaseMixin, TestCase): @staticmethod def custom_staff_filter(user): """Arbitrary user validation function""" return user.is_authenticated and user.is_active and user.username.lower().endswith('wensleydale') HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = custom_staff_filter def test_custom_staff_pass(self): """If HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE is callable, a custom access rule is applied. """ from helpdesk.decorators import is_helpdesk_staff user = User.objects.create_user( username='henry.wensleydale', password='gouda', email='wensleydale@example.com') self.assertTrue(is_helpdesk_staff(user)) self.client.login(username=user.username, password='gouda') response = self.client.get(reverse('helpdesk:dashboard'), follow=True) self.assertTemplateUsed(response, 'helpdesk/dashboard.html') def test_custom_staff_fail(self): from helpdesk.decorators import is_helpdesk_staff user = User.objects.create_user( username='terry.milton', password='frog', email='milton@example.com') self.assertFalse(is_helpdesk_staff(user)) self.client.login(username=user.username, password='frog') response = self.client.get(reverse('helpdesk:dashboard'), follow=True) self.assertTemplateUsed(response, 'helpdesk/registration/login.html') class HomePageAnonymousUserTestCase(TestCase): def setUp(self): self.redirect_to_login = helpdesk_settings.HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT def tearDown(self): helpdesk_settings.HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT = self.redirect_to_login def test_homepage(self): helpdesk_settings.HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT = True response = self.client.get(reverse('helpdesk:home')) self.assertTemplateUsed('helpdesk/public_homepage.html') def test_redirect_to_login(self): """Unauthenticated users are redirected to the login page if HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT is True""" helpdesk_settings.HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT = True response = self.client.get(reverse('helpdesk:home')) self.assertRedirects(response, reverse('helpdesk:login')) class HomePageTestCase(TestCase): def setUp(self): self.original_setting = helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = False try: reload(sys.modules['helpdesk.views.public']) except KeyError: pass def tearDown(self): helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = self.original_setting reload(sys.modules['helpdesk.views.public']) def assertUserRedirectedToView(self, user, view_name): self.client.login(username=user.username, password='password') response = self.client.get(reverse('helpdesk:home')) self.assertRedirects(response, reverse(view_name)) self.client.logout() def test_redirect_to_dashboard(self): """Authenticated users are redirected to the dashboard""" user = get_staff_user() # login_view_ticketlist is False... user.usersettings_helpdesk.login_view_ticketlist = False user.usersettings_helpdesk.save() self.assertUserRedirectedToView(user, 'helpdesk:dashboard') def test_no_user_settings_redirect_to_dashboard(self): """Authenticated users are redirected to the dashboard if user settings are missing""" from helpdesk.models import UserSettings user = get_staff_user() UserSettings.objects.filter(user=user).delete() self.assertUserRedirectedToView(user, 'helpdesk:dashboard') def test_redirect_to_ticket_list(self): """Authenticated users are redirected to the ticket list based on their user settings""" user = get_staff_user() user.usersettings_helpdesk.login_view_ticketlist = True user.usersettings_helpdesk.save() self.assertUserRedirectedToView(user, 'helpdesk:list') class ReturnToTicketTestCase(TestCase): def test_staff_user(self): from helpdesk.views.staff import return_to_ticket user = get_staff_user() ticket = create_ticket() response = return_to_ticket(user, helpdesk_settings, ticket) self.assertEqual(response['location'], ticket.get_absolute_url()) def test_non_staff_user(self): from helpdesk.views.staff import return_to_ticket user = User.objects.create_user( username='henry.wensleydale', password='gouda', email='wensleydale@example.com') ticket = create_ticket() response = return_to_ticket(user, helpdesk_settings, ticket) self.assertEqual(response['location'], ticket.ticket_url)