{% extends "helpdesk/emails/base.html" %} {% block header %}Ticket Assigned To You{% endblock %} {% block content %}
Hello,
This is a courtesy e-mail to let you know that a ticket has been assigned to you.
{% if ticket.submitter_email %}The ticket was submitted by {{ ticket.submitter_email }}, and the subject{% else %}The ticket subject{% endif%} is {{ ticket.title }}.
The ticket ID is {{ ticket.ticket }}. It's priority is {{ ticket.get_priority_display }}.
{% endblock %}