""" Default settings for django-helpdesk. """ from django.conf import settings # check for django-tagging support HAS_TAG_SUPPORT = 'tagging' in settings.INSTALLED_APPS try: import tagging except ImportError: HAS_TAG_SUPPORT = False try: DEFAULT_USER_SETTINGS = settings.HELPDESK_DEFAULT_SETTINGS except: DEFAULT_USER_SETTINGS = None if type(DEFAULT_USER_SETTINGS) != type(dict()): DEFAULT_USER_SETTINGS = { 'use_email_as_submitter': True, 'email_on_ticket_assign': True, 'email_on_ticket_change': True, 'login_view_ticketlist': True, 'email_on_ticket_apichange': True, 'tickets_per_page': 25 } # show knowledgebase links? HELPDESK_KB_ENABLED = getattr(settings, 'HELPDESK_KB_ENABLED', True)