Hello, A ticket currently assigned to you with a subject of {{ ticket.title }} has had a resolution added. The following resolution was added to ticket {{ ticket.ticket }}: {{ resolution }} This resolution has been e-mailed to the submitter, who will verify it before you can close this ticket. If you wish to view this ticket online, you can visit {{ ticket.get_staff_url }}. {% include "helpdesk/emails/text_footer.txt" %}