from helpdesk.models import Queue, Ticket from helpdesk.management.commands.get_email import process_email from django.test import TestCase from django.core import mail from django.core.management import call_command from django.test.client import Client from django.utils import six from django.core.urlresolvers import reverse from django.shortcuts import get_object_or_404 try: # python 3 from urllib.parse import urlparse except ImportError: # python 2 from urlparse import urlparse try: # Python >= 3.3 from unittest import mock except ImportError: # Python < 3.3 import mock class GetEmailTestCase(TestCase): fixtures = ['emailtemplate.json'] def setUp(self): self.queue_public = Queue.objects.create(title='Queue 1', slug='QQ', allow_public_submission=True, allow_email_submission=True, new_ticket_cc='new.public@example.com', updated_ticket_cc='update.public@example.com', email_box_type='local', email_box_local_dir='/var/lib/mail/helpdesk/') # tests correct syntax for command line option def test_get_email_quiet_option(self): with mock.patch('helpdesk.management.commands.get_email.process_email') as mocked_processemail: call_command('get_email', quiet=True) mocked_processemail.assert_called_with(quiet=True) call_command('get_email') mocked_processemail.assert_called_with(quiet=False) # tests reading emails from a queue and creating tickets def test_read_email(self): test_email = "To: update.public@example.com\nFrom: comment@example.com\nSubject: Some Comment\n\nThis is the helpdesk comment via email." with mock.patch('helpdesk.management.commands.get_email.listdir') as mocked_listdir, \ mock.patch('helpdesk.management.commands.get_email.isfile') as mocked_isfile, \ mock.patch('builtins.open' if six.PY3 else '__builtin__.open', mock.mock_open(read_data=test_email)): mocked_isfile.return_value = True mocked_listdir.return_value = ['filename1', 'filename2'] call_command('get_email') mocked_listdir.assert_called_with('/var/lib/mail/helpdesk/') mocked_isfile.assert_any_call('/var/lib/mail/helpdesk/filename1') mocked_isfile.assert_any_call('/var/lib/mail/helpdesk/filename2') ticket1 = get_object_or_404(Ticket, pk=1) self.assertEqual(ticket1.ticket_for_url, "QQ-%s" % ticket1.id) self.assertEqual(ticket1.description, "This is the helpdesk comment via email.") ticket2 = get_object_or_404(Ticket, pk=2) self.assertEqual(ticket2.ticket_for_url, "QQ-%s" % ticket2.id) self.assertEqual(ticket2.description, "This is the helpdesk comment via email.")