from rest_framework import serializers from .models import Ticket from .lib import format_time_spent from django.contrib.humanize.templatetags import humanize """ A serializer for the Ticket model, returns data in the format as required by datatables for ticket_list.html. Called from staff.datatables_ticket_list. """ class DatatablesTicketSerializer(serializers.ModelSerializer): ticket = serializers.SerializerMethodField() assigned_to = serializers.SerializerMethodField() created = serializers.SerializerMethodField() due_date = serializers.SerializerMethodField() status = serializers.SerializerMethodField() row_class = serializers.SerializerMethodField() time_spent = serializers.SerializerMethodField() queue = serializers.SerializerMethodField() class Meta: model = Ticket # fields = '__all__' fields = ('ticket', 'id', 'priority', 'title', 'queue', 'status', 'created', 'due_date', 'assigned_to', 'row_class', 'time_spent') def get_queue(self, obj): return ({"title": obj.queue.title, "id": obj.queue.id}) def get_ticket(self, obj): return (str(obj.id) + " " + obj.ticket) def get_status(self, obj): return (obj.get_status) def get_created(self, obj): return (humanize.naturaltime(obj.created)) def get_due_date(self, obj): return (humanize.naturaltime(obj.due_date)) def get_assigned_to(self, obj): if obj.assigned_to: if obj.assigned_to.first_name: return (obj.assigned_to.first_name) else: return (obj.assigned_to.email) else: return ("None") def get_time_spent(self, obj): return format_time_spent(obj.time_spent) def get_row_class(self, obj): return (obj.get_priority_css_class)