# django-helpdesk English language translation # Copyright (C) 2011 Ross Poulton # This file is distributed under the same license as the django-helpdesk package. # # Translators: # Ross Poulton , 2011 msgid "" msgstr "" "Project-Id-Version: django-helpdesk\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2023-05-01 23:04+0200\n" "PO-Revision-Date: 2013-11-20 11:07+0000\n" "Last-Translator: Ross Poulton \n" "Language-Team: English (http://www.transifex.com/projects/p/django-helpdesk/" "language/en/)\n" "Language: en\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=(n != 1);\n" #: .\admin.py:57 .\models.py:511 #: .\templates\helpdesk\public_view_ticket.html:26 #: .\templates\helpdesk\ticket_desc_table.html:83 msgid "Submitter E-Mail" msgstr "" #: .\admin.py:87 .\models.py:96 .\models.py:1327 .\models.py:1828 msgid "Slug" msgstr "" #: .\email.py:566 #, python-format msgid "E-Mail Received from %(sender_email)s" msgstr "" #: .\email.py:576 #, python-format msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s" msgstr "" #: .\email.py:675 msgid "original_message.eml" msgstr "" #: .\email.py:784 msgid "email_html_body.html" msgstr "" #: .\email.py:806 msgid "Comment from e-mail" msgstr "" #: .\email.py:816 msgid "Unknown Sender" msgstr "" #: .\forms.py:127 msgid "This ticket is merged into the selected ticket." msgstr "" #: .\forms.py:202 .\models.py:349 .\models.py:495 #: .\templates\helpdesk\filters\sorting.html:16 #: .\templates\helpdesk\include\tickets.html:16 #: .\templates\helpdesk\include\unassigned.html:15 #: .\templates\helpdesk\include\unassigned.html:56 #: .\templates\helpdesk\report_index.html:44 #: .\templates\helpdesk\rss_list.html:45 #: .\templates\helpdesk\ticket_list.html:73 #: .\templates\helpdesk\ticket_list.html:177 .\views\staff.py:1771 #: .\views\staff.py:1777 .\views\staff.py:1783 .\views\staff.py:1789 msgid "Queue" msgstr "" #: .\forms.py:211 msgid "Summary of the problem" msgstr "" #: .\forms.py:216 msgid "Description of your issue" msgstr "" #: .\forms.py:219 msgid "Please be as descriptive as possible and include all details" msgstr "" #: .\forms.py:227 .\management\commands\escalate_tickets.py:131 .\models.py:556 #: .\templates\helpdesk\filters\sorting.html:22 #: .\templates\helpdesk\include\tickets.html:15 #: .\templates\helpdesk\include\unassigned.html:14 #: .\templates\helpdesk\include\unassigned.html:55 #: .\templates\helpdesk\public_view_ticket.html:31 #: .\templates\helpdesk\ticket.html:178 #: .\templates\helpdesk\ticket_desc_table.html:102 #: .\templates\helpdesk\ticket_list.html:72 .\views\staff.py:852 msgid "Priority" msgstr "" #: .\forms.py:229 msgid "Please select a priority carefully. If unsure, leave it as '3'." msgstr "" #: .\forms.py:238 .\models.py:564 .\templates\helpdesk\ticket.html:181 #: .\views\staff.py:862 .\views\staff.py:1076 msgid "Due on" msgstr "" #: .\forms.py:244 msgid "Attach File" msgstr "" #: .\forms.py:245 msgid "" "You can attach a file to this ticket. Only file types such as plain text (." "txt), a document (.pdf, .docx, or .odt), or screenshot (.png or .jpg) may be " "uploaded." msgstr "" #: .\forms.py:263 msgid "Knowledge Base Item" msgstr "" #: .\forms.py:356 msgid "Submitter E-Mail Address" msgstr "" #: .\forms.py:359 msgid "" "This e-mail address will receive copies of all public updates to this ticket." msgstr "" #: .\forms.py:369 msgid "Case owner" msgstr "" #: .\forms.py:370 msgid "" "If you select an owner other than yourself, they'll be e-mailed details of " "this ticket immediately." msgstr "" #: .\forms.py:412 #, python-format msgid "Ticket Opened & Assigned to %(name)s" msgstr "" #: .\forms.py:413 msgid "" msgstr "" #: .\forms.py:416 msgid "Ticket Opened" msgstr "" #: .\forms.py:437 msgid "Your E-Mail Address" msgstr "" #: .\forms.py:438 msgid "We will e-mail you when your ticket is updated." msgstr "" #: .\forms.py:506 msgid "Ticket Opened Via Web" msgstr "" #: .\forms.py:588 msgid "Tickets to merge" msgstr "" #: .\forms.py:596 msgid "Please choose at least 2 tickets." msgstr "" #: .\forms.py:599 msgid "Impossible to merge more than 4 tickets..." msgstr "" #: .\forms.py:604 msgid "All selected tickets must share the same queue in order to be merged." msgstr "" #: .\forms.py:637 msgid "Template" msgstr "" #: .\management\commands\create_queue_permissions.py:70 #: .\migrations\0009_migrate_queuemembership.py:28 .\models.py:424 msgid "Permission for queue: " msgstr "" #: .\management\commands\create_usersettings.py:23 msgid "" "Check for user without django-helpdesk UserSettings and create settings if " "required. Uses settings.DEFAULT_USER_SETTINGS which can be overridden to " "suit your situation." msgstr "" #: .\management\commands\escalate_tickets.py:125 #, python-format msgid "Ticket escalated after %s days" msgstr "" #: .\models.py:91 .\models.py:488 .\models.py:929 .\models.py:1381 #: .\templates\helpdesk\filters\sorting.html:13 #: .\templates\helpdesk\ticket.html:172 .\views\staff.py:824 msgid "Title" msgstr "" #: .\models.py:99 msgid "" "This slug is used when building ticket ID's. Once set, try not to change it " "or e-mailing may get messy." msgstr "" #: .\models.py:104 .\models.py:1660 .\models.py:1742 .\models.py:1825 #: .\templates\helpdesk\email_ignore_list.html:32 msgid "E-Mail Address" msgstr "" #: .\models.py:107 msgid "" "All outgoing e-mails for this queue will use this e-mail address. If you use " "IMAP or POP3, this should be the e-mail address for that mailbox." msgstr "" #: .\models.py:113 .\models.py:1294 msgid "Locale" msgstr "" #: .\models.py:117 msgid "" "Locale of this queue. All correspondence in this queue will be in this " "language." msgstr "" #: .\models.py:122 msgid "Allow Public Submission?" msgstr "" #: .\models.py:126 msgid "Should this queue be listed on the public submission form?" msgstr "" #: .\models.py:130 msgid "Allow E-Mail Submission?" msgstr "" #: .\models.py:133 msgid "Do you want to poll the e-mail box below for new tickets?" msgstr "" #: .\models.py:138 msgid "Escalation Days" msgstr "" #: .\models.py:141 msgid "" "For tickets which are not held, how often do you wish to increase their " "priority? Set to 0 for no escalation." msgstr "" #: .\models.py:146 msgid "New Ticket CC Address" msgstr "" #: .\models.py:150 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all new tickets created for this queue. Enter a comma between multiple e-" "mail addresses." msgstr "" #: .\models.py:156 msgid "Updated Ticket CC Address" msgstr "" #: .\models.py:160 msgid "" "If an e-mail address is entered here, then it will receive notification of " "all activity (new tickets, closed tickets, updates, reassignments, etc) for " "this queue. Separate multiple addresses with a comma." msgstr "" #: .\models.py:167 msgid "Notify contacts when email updates arrive" msgstr "" #: .\models.py:170 msgid "" "When an email arrives to either create a ticket or to interact with an " "existing discussion. Should email notifications be sent ? Note: the " "new_ticket_cc and updated_ticket_cc work independently of this feature" msgstr "" #: .\models.py:176 msgid "E-Mail Box Type" msgstr "" #: .\models.py:178 msgid "POP 3" msgstr "" #: .\models.py:179 msgid "IMAP" msgstr "" #: .\models.py:180 msgid "IMAP OAUTH" msgstr "" #: .\models.py:181 msgid "Local Directory" msgstr "" #: .\models.py:184 msgid "" "E-Mail server type for creating tickets automatically from a mailbox - both " "POP3 and IMAP are supported, as well as reading from a local directory." msgstr "" #: .\models.py:190 msgid "E-Mail Hostname" msgstr "" #: .\models.py:194 msgid "" "Your e-mail server address - either the domain name or IP address. May be " "\"localhost\"." msgstr "" #: .\models.py:199 msgid "E-Mail Port" msgstr "" #: .\models.py:202 msgid "" "Port number to use for accessing e-mail. Default for POP3 is \"110\", and " "for IMAP is \"143\". This may differ on some servers. Leave it blank to use " "the defaults." msgstr "" #: .\models.py:208 msgid "Use SSL for E-Mail?" msgstr "" #: .\models.py:211 msgid "" "Whether to use SSL for IMAP or POP3 - the default ports when using SSL are " "993 for IMAP and 995 for POP3." msgstr "" #: .\models.py:216 msgid "E-Mail Username" msgstr "" #: .\models.py:220 msgid "Username for accessing this mailbox." msgstr "" #: .\models.py:224 msgid "E-Mail Password" msgstr "" #: .\models.py:228 msgid "Password for the above username" msgstr "" #: .\models.py:232 msgid "IMAP Folder" msgstr "" #: .\models.py:236 msgid "" "If using IMAP, what folder do you wish to fetch messages from? This allows " "you to use one IMAP account for multiple queues, by filtering messages on " "your IMAP server into separate folders. Default: INBOX." msgstr "" #: .\models.py:243 msgid "E-Mail Local Directory" msgstr "" #: .\models.py:247 msgid "" "If using a local directory, what directory path do you wish to poll for new " "email? Example: /var/lib/mail/helpdesk/" msgstr "" #: .\models.py:253 msgid "Django auth permission name" msgstr "" #: .\models.py:258 msgid "Name used in the django.contrib.auth permission system" msgstr "" #: .\models.py:262 msgid "E-Mail Check Interval" msgstr "" #: .\models.py:264 msgid "How often do you wish to check this mailbox? (in Minutes)" msgstr "" #: .\models.py:278 msgid "Socks Proxy Type" msgstr "" #: .\models.py:280 msgid "SOCKS4" msgstr "" #: .\models.py:280 msgid "SOCKS5" msgstr "" #: .\models.py:284 msgid "" "SOCKS4 or SOCKS5 allows you to proxy your connections through a SOCKS server." msgstr "" #: .\models.py:288 msgid "Socks Proxy Host" msgstr "" #: .\models.py:291 msgid "Socks proxy IP address. Default: 127.0.0.1" msgstr "" #: .\models.py:295 msgid "Socks Proxy Port" msgstr "" #: .\models.py:299 msgid "Socks proxy port number. Default: 9150 (default TOR port)" msgstr "" #: .\models.py:303 msgid "Logging Type" msgstr "" #: .\models.py:306 .\templates\helpdesk\ticket_list.html:93 msgid "None" msgstr "" #: .\models.py:307 msgid "Debug" msgstr "" #: .\models.py:308 msgid "Information" msgstr "" #: .\models.py:309 msgid "Warning" msgstr "" #: .\models.py:310 msgid "Error" msgstr "" #: .\models.py:311 msgid "Critical" msgstr "" #: .\models.py:315 msgid "" "Set the default logging level. All messages at that level or above will be " "logged to the directory set below. If no level is set, logging will be " "disabled." msgstr "" #: .\models.py:321 msgid "Logging Directory" msgstr "" #: .\models.py:325 msgid "" "If logging is enabled, what directory should we use to store log files for " "this queue? The standard logging mechanims are used if no directory is set" msgstr "" #: .\models.py:336 msgid "Default owner" msgstr "" #: .\models.py:340 msgid "Time to be spent on this Queue in total" msgstr "" #: .\models.py:350 .\templates\helpdesk\email_ignore_list.html:34 msgid "Queues" msgstr "" #: .\models.py:472 .\templates\helpdesk\report_index.html:45 #: .\templates\helpdesk\ticket.html:114 msgid "Open" msgstr "" #: .\models.py:473 .\templates\helpdesk\public_view_ticket.html:107 #: .\templates\helpdesk\public_view_ticket.html:115 #: .\templates\helpdesk\public_view_ticket.html:121 #: .\templates\helpdesk\public_view_ticket.html:126 #: .\templates\helpdesk\ticket.html:122 .\templates\helpdesk\ticket.html:130 #: .\templates\helpdesk\ticket.html:136 .\templates\helpdesk\ticket.html:141 msgid "Reopened" msgstr "" #: .\models.py:474 .\templates\helpdesk\public_view_ticket.html:108 #: .\templates\helpdesk\public_view_ticket.html:116 #: .\templates\helpdesk\report_index.html:46 #: .\templates\helpdesk\ticket.html:115 .\templates\helpdesk\ticket.html:123 #: .\templates\helpdesk\ticket.html:131 msgid "Resolved" msgstr "" #: .\models.py:475 .\templates\helpdesk\public_view_ticket.html:109 #: .\templates\helpdesk\public_view_ticket.html:117 #: .\templates\helpdesk\public_view_ticket.html:122 #: .\templates\helpdesk\report_index.html:47 #: .\templates\helpdesk\ticket.html:116 .\templates\helpdesk\ticket.html:124 #: .\templates\helpdesk\ticket.html:132 .\templates\helpdesk\ticket.html:137 msgid "Closed" msgstr "" #: .\models.py:476 .\templates\helpdesk\public_view_ticket.html:110 #: .\templates\helpdesk\public_view_ticket.html:127 #: .\templates\helpdesk\ticket.html:117 .\templates\helpdesk\ticket.html:125 #: .\templates\helpdesk\ticket.html:142 msgid "Duplicate" msgstr "" #: .\models.py:480 msgid "1. Critical" msgstr "" #: .\models.py:481 msgid "2. High" msgstr "" #: .\models.py:482 msgid "3. Normal" msgstr "" #: .\models.py:483 msgid "4. Low" msgstr "" #: .\models.py:484 msgid "5. Very Low" msgstr "" #: .\models.py:499 .\templates\helpdesk\filters\sorting.html:10 #: .\templates\helpdesk\include\unassigned.html:16 #: .\templates\helpdesk\include\unassigned.html:57 #: .\templates\helpdesk\ticket_list.html:75 msgid "Created" msgstr "" #: .\models.py:501 msgid "Date this ticket was first created" msgstr "" #: .\models.py:505 msgid "Modified" msgstr "" #: .\models.py:507 msgid "Date this ticket was most recently changed." msgstr "" #: .\models.py:514 msgid "" "The submitter will receive an email for all public follow-ups left for this " "task." msgstr "" #: .\models.py:524 msgid "Assigned to" msgstr "" #: .\models.py:528 .\templates\helpdesk\filters\sorting.html:19 #: .\templates\helpdesk\include\tickets.html:17 #: .\templates\helpdesk\ticket_list.html:74 #: .\templates\helpdesk\ticket_list.html:180 .\views\staff.py:834 #: .\views\staff.py:1077 msgid "Status" msgstr "" #: .\models.py:534 msgid "On Hold" msgstr "" #: .\models.py:538 msgid "If a ticket is on hold, it will not automatically be escalated." msgstr "" #: .\models.py:542 .\models.py:1331 .\models.py:2072 #: .\templates\helpdesk\checklist_form.html:49 #: .\templates\helpdesk\public_view_ticket.html:50 #: .\templates\helpdesk\ticket_desc_table.html:232 .\views\staff.py:1080 msgid "Description" msgstr "" #: .\models.py:545 msgid "The content of the customers query." msgstr "" #: .\models.py:549 .\templates\helpdesk\public_view_ticket.html:57 #: .\templates\helpdesk\ticket_desc_table.html:240 .\views\staff.py:1081 msgid "Resolution" msgstr "" #: .\models.py:552 msgid "The resolution provided to the customer by our staff." msgstr "" #: .\models.py:560 msgid "1 = Highest Priority, 5 = Low Priority" msgstr "" #: .\models.py:573 msgid "" "The date this ticket was last escalated - updated automatically by " "management/commands/escalate_tickets.py." msgstr "" #: .\models.py:578 msgid "Secret key needed for viewing/editing ticket by non-logged in users" msgstr "" #: .\models.py:589 msgid "Knowledge base item the user was viewing when they created this ticket." msgstr "" #: .\models.py:594 msgid "merged to" msgstr "" #: .\models.py:674 .\templates\helpdesk\filters\owner.html:12 #: .\templates\helpdesk\ticket_desc_table.html:77 .\views\feeds.py:93 #: .\views\feeds.py:118 .\views\feeds.py:171 .\views\staff.py:814 msgid "Unassigned" msgstr "" #: .\models.py:714 msgid " - On Hold" msgstr "" #: .\models.py:717 msgid " - Open dependencies" msgstr "" #: .\models.py:792 .\models.py:920 .\models.py:1729 .\models.py:1954 #: .\models.py:1992 .\models.py:2036 #: .\templates\helpdesk\include\tickets.html:14 #: .\templates\helpdesk\include\unassigned.html:13 #: .\templates\helpdesk\include\unassigned.html:54 #: .\templates\helpdesk\public_homepage.html:58 #: .\templates\helpdesk\public_view_form.html:12 #: .\templates\helpdesk\ticket_list.html:71 msgid "Ticket" msgstr "" #: .\models.py:793 .\templates\helpdesk\checklist_confirm_delete.html:9 #: .\templates\helpdesk\checklist_form.html:9 #: .\templates\helpdesk\create_ticket.html:7 #: .\templates\helpdesk\delete_ticket.html:7 #: .\templates\helpdesk\edit_ticket.html:9 #: .\templates\helpdesk\email_ignore_add.html:7 #: .\templates\helpdesk\followup_edit.html:14 #: .\templates\helpdesk\rss_list.html:8 .\templates\helpdesk\ticket.html:13 #: .\templates\helpdesk\ticket_cc_add.html:9 #: .\templates\helpdesk\ticket_cc_del.html:7 #: .\templates\helpdesk\ticket_cc_list.html:9 #: .\templates\helpdesk\ticket_dependency_add.html:7 #: .\templates\helpdesk\ticket_dependency_del.html:7 #: .\templates\helpdesk\ticket_list.html:5 #: .\templates\helpdesk\ticket_list.html:23 #: .\templates\helpdesk\ticket_merge.html:14 msgid "Tickets" msgstr "" #: .\models.py:924 .\models.py:1238 .\models.py:1653 .\models.py:1822 msgid "Date" msgstr "" #: .\models.py:936 .\views\staff.py:641 msgid "Comment" msgstr "" #: .\models.py:942 msgid "Public" msgstr "" #: .\models.py:946 msgid "" "Public tickets are viewable by the submitter and all staff, but non-public " "tickets can only be seen by staff." msgstr "" #: .\models.py:956 .\models.py:1487 .\models.py:1738 #: .\templates\helpdesk\ticket_cc_add.html:39 .\views\staff.py:1746 #: .\views\staff.py:1752 .\views\staff.py:1759 .\views\staff.py:1765 msgid "User" msgstr "" #: .\models.py:960 .\templates\helpdesk\ticket.html:110 msgid "New Status" msgstr "" #: .\models.py:964 msgid "If the status was changed, what was it changed to?" msgstr "" #: .\models.py:968 msgid "E-Mail ID" msgstr "" #: .\models.py:972 msgid "The Message ID of the submitter's email." msgstr "" #: .\models.py:979 msgid "Time spent on this follow up" msgstr "" #: .\models.py:985 .\models.py:1017 .\models.py:1135 msgid "Follow-up" msgstr "" #: .\models.py:986 msgid "Follow-ups" msgstr "" #: .\models.py:1021 .\models.py:1960 msgid "Field" msgstr "" #: .\models.py:1026 msgid "Old Value" msgstr "" #: .\models.py:1032 msgid "New Value" msgstr "" #: .\models.py:1040 msgid "removed" msgstr "" #: .\models.py:1042 #, python-format msgid "set to %s" msgstr "" #: .\models.py:1044 #, python-format msgid "changed from \"%(old_value)s\" to \"%(new_value)s\"" msgstr "" #: .\models.py:1051 msgid "Ticket change" msgstr "" #: .\models.py:1052 msgid "Ticket changes" msgstr "" #: .\models.py:1067 msgid "File" msgstr "" #: .\models.py:1074 msgid "Filename" msgstr "" #: .\models.py:1080 msgid "MIME Type" msgstr "" #: .\models.py:1086 msgid "Size" msgstr "" #: .\models.py:1088 msgid "Size of this file in bytes" msgstr "" #: .\models.py:1125 msgid "Attachment" msgstr "" #: .\models.py:1126 .\templates\helpdesk\ticket.html:57 #: .\templates\helpdesk\ticket_desc_table.html:154 msgid "Attachments" msgstr "" #: .\models.py:1157 .\models.py:1452 msgid "Knowledge base item" msgstr "" #: .\models.py:1186 msgid "Pre-set reply" msgstr "" #: .\models.py:1187 msgid "Pre-set replies" msgstr "" #: .\models.py:1192 msgid "" "Leave blank to allow this reply to be used for all queues, or select those " "queues you wish to limit this reply to." msgstr "" #: .\models.py:1197 .\models.py:1233 .\models.py:1648 .\models.py:2019 #: .\models.py:2040 .\templates\helpdesk\email_ignore_list.html:31 msgid "Name" msgstr "" #: .\models.py:1199 msgid "" "Only used to assist users with selecting a reply - not shown to the user." msgstr "" #: .\models.py:1204 msgid "Body" msgstr "" #: .\models.py:1205 msgid "" "Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); " "{{ queue }} - The queue; and {{ user }} - the current user." msgstr "" #: .\models.py:1228 msgid "" "Leave blank for this exclusion to be applied to all queues, or select those " "queues you wish to exclude with this entry." msgstr "" #: .\models.py:1239 msgid "Date on which escalation should not happen" msgstr "" #: .\models.py:1246 msgid "Escalation exclusion" msgstr "" #: .\models.py:1247 msgid "Escalation exclusions" msgstr "" #: .\models.py:1260 msgid "Template Name" msgstr "" #: .\models.py:1265 msgid "Subject" msgstr "" #: .\models.py:1267 msgid "" "This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend " "something simple such as \"(Updated\") or \"(Closed)\" - the same context is " "available as in plain_text, below." msgstr "" #: .\models.py:1273 msgid "Heading" msgstr "" #: .\models.py:1275 msgid "" "In HTML e-mails, this will be the heading at the top of the email - the same " "context is available as in plain_text, below." msgstr "" #: .\models.py:1281 msgid "Plain Text" msgstr "" #: .\models.py:1282 msgid "" "The context available to you includes {{ ticket }}, {{ queue }}, and " "depending on the time of the call: {{ resolution }} or {{ comment }}." msgstr "" #: .\models.py:1288 msgid "HTML" msgstr "" #: .\models.py:1290 msgid "The same context is available here as in plain_text, above." msgstr "" #: .\models.py:1298 msgid "Locale of this template." msgstr "" #: .\models.py:1306 msgid "e-mail template" msgstr "" #: .\models.py:1307 msgid "e-mail templates" msgstr "" #: .\models.py:1317 msgid "Name of the category" msgstr "" #: .\models.py:1322 msgid "Title on knowledgebase page" msgstr "" #: .\models.py:1340 msgid "Default queue when creating a ticket after viewing this category." msgstr "" #: .\models.py:1345 msgid "Is KBCategory publicly visible?" msgstr "" #: .\models.py:1353 msgid "Knowledge base category" msgstr "" #: .\models.py:1354 msgid "Knowledge base categories" msgstr "" #: .\models.py:1377 msgid "Category" msgstr "" #: .\models.py:1386 msgid "Question" msgstr "" #: .\models.py:1390 msgid "Answer" msgstr "" #: .\models.py:1394 msgid "Votes" msgstr "" #: .\models.py:1395 msgid "Total number of votes cast for this item" msgstr "" #: .\models.py:1400 msgid "Positive Votes" msgstr "" #: .\models.py:1401 msgid "Number of votes for this item which were POSITIVE." msgstr "" #: .\models.py:1406 msgid "Last Updated" msgstr "" #: .\models.py:1408 msgid "The date on which this question was most recently changed." msgstr "" #: .\models.py:1415 msgid "Team" msgstr "" #: .\models.py:1421 msgid "Order" msgstr "" #: .\models.py:1427 msgid "Enabled to display to users" msgstr "" #: .\models.py:1444 msgid "Unrated" msgstr "" #: .\models.py:1453 .\templates\helpdesk\ticket_list.html:189 msgid "Knowledge base items" msgstr "" #: .\models.py:1491 .\templates\helpdesk\ticket_list.html:264 msgid "Query Name" msgstr "" #: .\models.py:1493 msgid "User-provided name for this query" msgstr "" #: .\models.py:1497 msgid "Shared With Other Users?" msgstr "" #: .\models.py:1500 msgid "Should other users see this query?" msgstr "" #: .\models.py:1504 msgid "Search Query" msgstr "" #: .\models.py:1505 msgid "Pickled query object. Be wary changing this." msgstr "" #: .\models.py:1515 msgid "Saved search" msgstr "" #: .\models.py:1516 msgid "Saved searches" msgstr "" #: .\models.py:1558 msgid "DEPRECATED! Settings Dictionary DEPRECATED!" msgstr "" #: .\models.py:1559 msgid "" "DEPRECATED! This is a base64-encoded representation of a pickled Python " "dictionary. Do not change this field via the admin." msgstr "" #: .\models.py:1566 msgid "Show Ticket List on Login?" msgstr "" #: .\models.py:1568 msgid "Display the ticket list upon login? Otherwise, the dashboard is shown." msgstr "" #: .\models.py:1573 msgid "E-mail me on ticket change?" msgstr "" #: .\models.py:1575 msgid "" "If you're the ticket owner and the ticket is changed via the web by somebody " "else,do you want to receive an e-mail?" msgstr "" #: .\models.py:1582 msgid "E-mail me when assigned a ticket?" msgstr "" #: .\models.py:1584 msgid "" "If you are assigned a ticket via the web, do you want to receive an e-mail?" msgstr "" #: .\models.py:1589 msgid "Number of tickets to show per page" msgstr "" #: .\models.py:1591 msgid "How many tickets do you want to see on the Ticket List page?" msgstr "" #: .\models.py:1597 msgid "Use my e-mail address when submitting tickets?" msgstr "" #: .\models.py:1598 msgid "" "When you submit a ticket, do you want to automatically use your e-mail " "address as the submitter address? You can type a different e-mail address " "when entering the ticket if needed, this option only changes the default." msgstr "" #: .\models.py:1609 msgid "User Setting" msgstr "" #: .\models.py:1610 .\templates\helpdesk\navigation-header.html:51 #: .\templates\helpdesk\user_settings.html:15 msgid "User Settings" msgstr "" #: .\models.py:1637 msgid "Ignored e-mail address" msgstr "" #: .\models.py:1638 msgid "Ignored e-mail addresses" msgstr "" #: .\models.py:1643 msgid "" "Leave blank for this e-mail to be ignored on all queues, or select those " "queues you wish to ignore this e-mail for." msgstr "" #: .\models.py:1654 msgid "Date on which this e-mail address was added" msgstr "" #: .\models.py:1662 msgid "" "Enter a full e-mail address, or portions with wildcards, eg *@domain.com or " "postmaster@*." msgstr "" #: .\models.py:1667 msgid "Save Emails in Mailbox?" msgstr "" #: .\models.py:1670 msgid "" "Do you want to save emails from this address in the mailbox? If this is " "unticked, emails from this address will be deleted." msgstr "" #: .\models.py:1737 msgid "User who wishes to receive updates for this ticket." msgstr "" #: .\models.py:1745 msgid "For non-user followers, enter their e-mail address" msgstr "" #: .\models.py:1749 msgid "Can View Ticket?" msgstr "" #: .\models.py:1752 msgid "Can this CC login to view the ticket details?" msgstr "" #: .\models.py:1756 msgid "Can Update Ticket?" msgstr "" #: .\models.py:1759 msgid "Can this CC login and update the ticket?" msgstr "" #: .\models.py:1796 msgid "Field Name" msgstr "" #: .\models.py:1797 msgid "" "As used in the database and behind the scenes. Must be unique and consist of " "only lowercase letters with no punctuation." msgstr "" #: .\models.py:1803 msgid "Label" msgstr "" #: .\models.py:1805 msgid "The display label for this field" msgstr "" #: .\models.py:1809 msgid "Help Text" msgstr "" #: .\models.py:1810 msgid "Shown to the user when editing the ticket" msgstr "" #: .\models.py:1816 msgid "Character (single line)" msgstr "" #: .\models.py:1817 msgid "Text (multi-line)" msgstr "" #: .\models.py:1818 msgid "Integer" msgstr "" #: .\models.py:1819 msgid "Decimal" msgstr "" #: .\models.py:1820 msgid "List" msgstr "" #: .\models.py:1821 msgid "Boolean (checkbox yes/no)" msgstr "" #: .\models.py:1823 msgid "Time" msgstr "" #: .\models.py:1824 msgid "Date & Time" msgstr "" #: .\models.py:1826 msgid "URL" msgstr "" #: .\models.py:1827 msgid "IP Address" msgstr "" #: .\models.py:1832 msgid "Data Type" msgstr "" #: .\models.py:1834 msgid "Allows you to restrict the data entered into this field" msgstr "" #: .\models.py:1839 msgid "Maximum Length (characters)" msgstr "" #: .\models.py:1845 msgid "Decimal Places" msgstr "" #: .\models.py:1846 msgid "Only used for decimal fields" msgstr "" #: .\models.py:1852 msgid "Add empty first choice to List?" msgstr "" #: .\models.py:1854 msgid "" "Only for List: adds an empty first entry to the choices list, which enforces " "that the user makes an active choice." msgstr "" #: .\models.py:1859 msgid "List Values" msgstr "" #: .\models.py:1860 msgid "For list fields only. Enter one option per line." msgstr "" #: .\models.py:1866 msgid "Ordering" msgstr "" #: .\models.py:1868 msgid "Lower numbers are displayed first; higher numbers are listed later" msgstr "" #: .\models.py:1882 msgid "Required?" msgstr "" #: .\models.py:1883 msgid "Does the user have to enter a value for this field?" msgstr "" #: .\models.py:1888 msgid "Staff Only?" msgstr "" #: .\models.py:1889 msgid "" "If this is ticked, then the public submission form will NOT show this field" msgstr "" #: .\models.py:1900 msgid "Custom field" msgstr "" #: .\models.py:1901 msgid "Custom fields" msgstr "" #: .\models.py:1970 msgid "Not defined" msgstr "" #: .\models.py:1974 msgid "Ticket custom field value" msgstr "" #: .\models.py:1975 msgid "Ticket custom field values" msgstr "" #: .\models.py:1986 msgid "Ticket dependency" msgstr "" #: .\models.py:1987 msgid "Ticket dependencies" msgstr "" #: .\models.py:1999 msgid "Depends On Ticket" msgstr "" #: .\models.py:2022 msgid "Task List" msgstr "" #: .\models.py:2025 msgid "Checklist Template" msgstr "" #: .\models.py:2026 #: .\templates\helpdesk\checklist_template_confirm_delete.html:12 #: .\templates\helpdesk\checklist_templates.html:5 #: .\templates\helpdesk\checklist_templates.html:11 #: .\templates\helpdesk\system_settings.html:21 msgid "Checklist Templates" msgstr "" #: .\models.py:2045 .\models.py:2068 msgid "Checklist" msgstr "" #: .\models.py:2046 .\templates\helpdesk\ticket_desc_table.html:175 msgid "Checklists" msgstr "" #: .\models.py:2076 msgid "Completion Date" msgstr "" #: .\models.py:2081 .\templates\helpdesk\checklist_form.html:48 msgid "Position" msgstr "" #: .\models.py:2088 msgid "Checklist Task" msgstr "" #: .\models.py:2089 msgid "Checklist Tasks" msgstr "" #: .\query.py:174 msgid "No text" msgstr "" #: .\query.py:179 msgid "View ticket" msgstr "" #: .\query.py:182 msgid "Messages" msgstr "" #: .\templates\helpdesk\attribution.html:6 msgid "" "django-" "helpdesk." msgstr "" #: .\templates\helpdesk\base-head.html:14 msgid "Powered by django-helpdesk" msgstr "" #: .\templates\helpdesk\base-head.html:47 .\templates\helpdesk\rss_list.html:21 #: .\templates\helpdesk\rss_list.html:47 msgid "My Open Tickets" msgstr "" #: .\templates\helpdesk\base-head.html:48 msgid "All Recent Activity" msgstr "" #: .\templates\helpdesk\base-head.html:49 #: .\templates\helpdesk\include\unassigned.html:6 #: .\templates\helpdesk\rss_list.html:27 msgid "Unassigned Tickets" msgstr "" #: .\templates\helpdesk\checklist_confirm_delete.html:5 #: .\templates\helpdesk\checklist_confirm_delete.html:23 msgid "Delete Checklist" msgstr "" #: .\templates\helpdesk\checklist_confirm_delete.html:29 msgid "Are you sure your want to delete checklist" msgstr "" #: .\templates\helpdesk\checklist_confirm_delete.html:33 #: .\templates\helpdesk\checklist_template_confirm_delete.html:35 #: .\templates\helpdesk\ticket_attachment_del.html:11 #: .\templates\helpdesk\ticket_cc_del.html:25 #: .\templates\helpdesk\ticket_dependency_del.html:21 msgid "Don't Delete" msgstr "" #: .\templates\helpdesk\checklist_confirm_delete.html:37 #: .\templates\helpdesk\checklist_template_confirm_delete.html:39 #: .\templates\helpdesk\ticket_attachment_del.html:14 #: .\templates\helpdesk\ticket_dependency_del.html:24 msgid "Yes, I Understand - Delete" msgstr "" #: .\templates\helpdesk\checklist_form.html:5 #: .\templates\helpdesk\checklist_form.html:21 msgid "Edit Checklist" msgstr "" #: .\templates\helpdesk\checklist_form.html:24 msgid "Delete checklist" msgstr "" #: .\templates\helpdesk\checklist_form.html:50 msgid "Delete?" msgstr "" #: .\templates\helpdesk\checklist_form.html:61 msgid "Add task" msgstr "" #: .\templates\helpdesk\checklist_form.html:66 #: .\templates\helpdesk\edit_ticket.html:37 msgid "Cancel Changes" msgstr "" #: .\templates\helpdesk\checklist_form.html:70 #: .\templates\helpdesk\edit_ticket.html:35 msgid "Save Changes" msgstr "" #: .\templates\helpdesk\checklist_template_confirm_delete.html:5 #: .\templates\helpdesk\checklist_template_confirm_delete.html:25 msgid "Delete Checklist Template" msgstr "" #: .\templates\helpdesk\checklist_template_confirm_delete.html:9 #: .\templates\helpdesk\checklist_templates.html:9 #: .\templates\helpdesk\email_ignore_list.html:7 #: .\templates\helpdesk\navigation-header.html:58 #: .\templates\helpdesk\system_settings.html:15 msgid "System Settings" msgstr "" #: .\templates\helpdesk\checklist_template_confirm_delete.html:31 msgid "Are you sure your want to delete checklist template" msgstr "" #: .\templates\helpdesk\checklist_templates.html:15 msgid "Maintain checklist templates" msgstr "" #: .\templates\helpdesk\checklist_templates.html:21 msgid "Edit checklist template" msgstr "" #: .\templates\helpdesk\checklist_templates.html:23 msgid "Create new checklist template" msgstr "" #: .\templates\helpdesk\checklist_templates.html:50 msgid "Add another task" msgstr "" #: .\templates\helpdesk\checklist_templates.html:57 #: .\templates\helpdesk\ticket_cc_add.html:71 #: .\templates\helpdesk\ticket_cc_add.html:95 msgid "Cancel" msgstr "" #: .\templates\helpdesk\checklist_templates.html:62 msgid "Save checklist template" msgstr "" #: .\templates\helpdesk\checklist_templates.html:83 msgid "tasks" msgstr "" #: .\templates\helpdesk\confirm_delete_saved_query.html:7 #: .\templates\helpdesk\confirm_delete_saved_query.html:10 #: .\templates\helpdesk\ticket_list.html:234 msgid "Delete Saved Query" msgstr "" #: .\templates\helpdesk\confirm_delete_saved_query.html:13 msgid "Delete Query" msgstr "" #: .\templates\helpdesk\confirm_delete_saved_query.html:15 #, python-format msgid "" "Are you sure you want to delete this saved filter (%(query_title)s)? To re-create it, you will need to manually re-filter your ticket " "listing." msgstr "" #: .\templates\helpdesk\confirm_delete_saved_query.html:18 msgid "" "You have shared this query, so other users may be using it. If you delete " "it, they will have to manually create their own query." msgstr "" #: .\templates\helpdesk\confirm_delete_saved_query.html:21 #: .\templates\helpdesk\delete_ticket.html:20 msgid "No, Don't Delete It" msgstr "" #: .\templates\helpdesk\confirm_delete_saved_query.html:24 #: .\templates\helpdesk\delete_ticket.html:25 msgid "Yes I Understand - Delete It Anyway" msgstr "" #: .\templates\helpdesk\create_ticket.html:3 #: .\templates\helpdesk\create_ticket.html:9 #: .\templates\helpdesk\public_create_ticket.html:4 msgid "Create Ticket" msgstr "" #: .\templates\helpdesk\create_ticket.html:18 #: .\templates\helpdesk\navigation-header.html:73 #: .\templates\helpdesk\public_create_ticket.html:16 #: .\templates\helpdesk\public_homepage.html:40 msgid "Submit a Ticket" msgstr "" #: .\templates\helpdesk\create_ticket.html:21 #: .\templates\helpdesk\edit_ticket.html:22 #: .\templates\helpdesk\public_create_ticket_base.html:7 msgid "Unless otherwise stated, all fields are required." msgstr "" #: .\templates\helpdesk\create_ticket.html:22 #: .\templates\helpdesk\edit_ticket.html:23 #: .\templates\helpdesk\public_create_ticket_base.html:8 msgid "Please provide as descriptive a title and description as possible." msgstr "" #: .\templates\helpdesk\create_ticket.html:39 msgid "Optional" msgstr "" #: .\templates\helpdesk\create_ticket.html:53 #: .\templates\helpdesk\public_create_ticket_base.html:18 msgid "Submit Ticket" msgstr "" #: .\templates\helpdesk\dashboard.html:3 msgid "Helpdesk Dashboard" msgstr "" #: .\templates\helpdesk\dashboard.html:9 .\templates\helpdesk\kb_index.html:9 #: .\templates\helpdesk\ticket_list.html:29 msgid "Overview" msgstr "" #: .\templates\helpdesk\dashboard.html:20 msgid "" "Welcome to your Helpdesk Dashboard! From here you can quickly see tickets " "submitted by you, tickets you are working on, and those tickets that have no " "owner." msgstr "" #: .\templates\helpdesk\dashboard.html:26 msgid "All Tickets submitted by you" msgstr "" #: .\templates\helpdesk\dashboard.html:27 .\views\staff.py:139 msgid "atrbcu_page" msgstr "" #: .\templates\helpdesk\dashboard.html:31 msgid "Open Tickets assigned to you (you are working on this ticket)" msgstr "" #: .\templates\helpdesk\dashboard.html:32 msgid "You have no tickets assigned to you." msgstr "" #: .\templates\helpdesk\dashboard.html:33 .\views\staff.py:136 msgid "ut_page" msgstr "" #: .\templates\helpdesk\dashboard.html:39 msgid "Closed & resolved Tickets you used to work on" msgstr "" #: .\templates\helpdesk\dashboard.html:40 .\views\staff.py:137 msgid "utcr_page" msgstr "" #: .\templates\helpdesk\delete_ticket.html:3 #: .\templates\helpdesk\delete_ticket.html:12 #: .\templates\helpdesk\delete_ticket.html:16 msgid "Delete Ticket" msgstr "" #: .\templates\helpdesk\delete_ticket.html:18 #, python-format msgid "" "Are you sure you want to delete this ticket (%(ticket_title)s)? All " "traces of the ticket, including followups, attachments, and updates will be " "irreversibly removed." msgstr "" #: .\templates\helpdesk\edit_ticket.html:5 #: .\templates\helpdesk\edit_ticket.html:14 msgid "Edit Ticket" msgstr "" #: .\templates\helpdesk\edit_ticket.html:20 msgid "Edit a Ticket" msgstr "" #: .\templates\helpdesk\edit_ticket.html:26 msgid "Note" msgstr "" #: .\templates\helpdesk\edit_ticket.html:27 msgid "" "Editing a ticket does not send an e-mail to the ticket owner or " "submitter. No new details should be entered, this form should only be used " "to fix incorrect details or clean up the submission." msgstr "" #: .\templates\helpdesk\edit_ticket.html:29 msgid "Error: " msgstr "" #: .\templates\helpdesk\email_ignore_add.html:3 #: .\templates\helpdesk\email_ignore_add.html:9 #: .\templates\helpdesk\email_ignore_add.html:13 #: .\templates\helpdesk\email_ignore_add.html:30 msgid "Ignore E-Mail Address" msgstr "" #: .\templates\helpdesk\email_ignore_add.html:15 msgid "" "To ignore an e-mail address and prevent any emails from that address " "creating tickets automatically, enter the e-mail address below." msgstr "" #: .\templates\helpdesk\email_ignore_add.html:17 msgid "" "You can either enter a whole e-mail address such as email@domain.com or a portion of an e-mail address with a wildcard, such as *@domain." "com or user@*." msgstr "" #: .\templates\helpdesk\email_ignore_del.html:3 msgid "Delete Ignored E-Mail Address" msgstr "" #: .\templates\helpdesk\email_ignore_del.html:6 msgid "Un-Ignore E-Mail Address" msgstr "" #: .\templates\helpdesk\email_ignore_del.html:8 #, python-format msgid "" "Are you sure you wish to stop removing this email address (" "%(email_address)s) and allow their e-mails to automatically create " "tickets in your system? You can re-add this e-mail address at any time." msgstr "" #: .\templates\helpdesk\email_ignore_del.html:10 msgid "Keep Ignoring It" msgstr "" #: .\templates\helpdesk\email_ignore_del.html:13 msgid "Stop Ignoring It" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:3 #: .\templates\helpdesk\email_ignore_list.html:22 msgid "Ignored E-Mail Addresses" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:12 msgid "" "\n" "

Ignored E-Mail Addresses

\n" "\n" "

The following e-mail addresses are currently being ignored by the " "incoming e-mail processor. You can add a new item or delete any of the items " "below as required.

" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:26 msgid "Add an Email" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:33 msgid "Date Added" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:35 msgid "Keep in mailbox?" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:36 #: .\templates\helpdesk\email_ignore_list.html:47 #: .\templates\helpdesk\include\unassigned.html:29 #: .\templates\helpdesk\include\unassigned.html:70 #: .\templates\helpdesk\ticket_cc_list.html:40 #: .\templates\helpdesk\ticket_cc_list.html:64 #: .\templates\helpdesk\ticket_desc_table.html:22 #: .\templates\helpdesk\ticket_list.html:105 msgid "Delete" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:45 #: .\templates\helpdesk\ticket_list.html:89 msgid "All" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:46 msgid "Keep" msgstr "" #: .\templates\helpdesk\email_ignore_list.html:63 msgid "" "Note: If the 'Keep' option is not selected, emails sent " "from that address will be deleted permanently." msgstr "" #: .\templates\helpdesk\filters\date.html:4 msgid "Date (From)" msgstr "" #: .\templates\helpdesk\filters\date.html:10 msgid "Date (To)" msgstr "" #: .\templates\helpdesk\filters\date.html:19 msgid "Use YYYY-MM-DD date format, eg 2018-01-30" msgstr "" #: .\templates\helpdesk\filters\kbitems.html:6 msgid "Knowledge base item(s)" msgstr "" #: .\templates\helpdesk\filters\kbitems.html:12 msgid "Uncategorized" msgstr "" #: .\templates\helpdesk\filters\kbitems.html:23 #: .\templates\helpdesk\filters\queue.html:18 #: .\templates\helpdesk\filters\status.html:14 msgid "Ctrl-click to select multiple options" msgstr "" #: .\templates\helpdesk\filters\keywords.html:4 #: .\templates\helpdesk\ticket_list.html:183 msgid "Keywords" msgstr "" #: .\templates\helpdesk\filters\keywords.html:12 msgid "" "Keywords are case-insensitive, and will be looked for pretty much everywhere " "possible. Prepend with 'queue:' or 'priority:' to search by queue or " "priority. You can also use the keyword OR to combine multiple searches." msgstr "" #: .\templates\helpdesk\filters\owner.html:6 msgid "Owner(s)" msgstr "" #: .\templates\helpdesk\filters\owner.html:25 msgid "Ctrl-Click to select multiple options" msgstr "" #: .\templates\helpdesk\filters\queue.html:6 msgid "Queue(s)" msgstr "" #: .\templates\helpdesk\filters\sorting.html:5 #: .\templates\helpdesk\ticket_list.html:171 msgid "Sorting" msgstr "" #: .\templates\helpdesk\filters\sorting.html:25 #: .\templates\helpdesk\ticket.html:175 #: .\templates\helpdesk\ticket_list.html:77 #: .\templates\helpdesk\ticket_list.html:174 .\views\staff.py:843 #: .\views\staff.py:1079 msgid "Owner" msgstr "" #: .\templates\helpdesk\filters\sorting.html:30 msgid "Reverse" msgstr "" #: .\templates\helpdesk\filters\sorting.html:38 msgid "Ordering applied to tickets" msgstr "" #: .\templates\helpdesk\filters\status.html:6 msgid "Status(es)" msgstr "" #: .\templates\helpdesk\followup_edit.html:2 msgid "Edit followup" msgstr "" #: .\templates\helpdesk\followup_edit.html:20 #: .\templates\helpdesk\followup_edit.html:30 msgid "Edit FollowUp" msgstr "" #: .\templates\helpdesk\followup_edit.html:37 msgid "Reassign ticket:" msgstr "" #: .\templates\helpdesk\followup_edit.html:39 msgid "Title:" msgstr "" #: .\templates\helpdesk\followup_edit.html:41 msgid "Comment:" msgstr "" #: .\templates\helpdesk\include\alert_form_errors.html:4 msgid "There are errors in the form" msgstr "" #: .\templates\helpdesk\include\stats.html:15 msgid "View Tickets" msgstr "" #: .\templates\helpdesk\include\stats.html:15 msgid "No tickets in this range" msgstr "" #: .\templates\helpdesk\include\tickets.html:7 msgid "Your Tickets" msgstr "" #: .\templates\helpdesk\include\tickets.html:18 msgid "Last Update" msgstr "" #: .\templates\helpdesk\include\tickets.html:31 msgid "You do not have any pending tickets." msgstr "" #: .\templates\helpdesk\include\unassigned.html:6 #: .\templates\helpdesk\include\unassigned.html:47 msgid "(pick up a ticket if you start to work on it)" msgstr "" #: .\templates\helpdesk\include\unassigned.html:17 #: .\templates\helpdesk\include\unassigned.html:58 msgid "Actions" msgstr "" #: .\templates\helpdesk\include\unassigned.html:28 #: .\templates\helpdesk\include\unassigned.html:69 msgid "Take" msgstr "" #: .\templates\helpdesk\include\unassigned.html:33 #: .\templates\helpdesk\include\unassigned.html:74 #: .\templates\helpdesk\report_index.html:61 msgid "There are no unassigned tickets." msgstr "" #: .\templates\helpdesk\include\unassigned.html:47 msgid "KBItem:" msgstr "" #: .\templates\helpdesk\include\unassigned.html:47 msgid "Team:" msgstr "" #: .\templates\helpdesk\kb_category.html:4 #: .\templates\helpdesk\kb_category.html:10 #: .\templates\helpdesk\kb_category_base.html:3 #, python-format msgid "%(kbcat)s" msgstr "" #: .\templates\helpdesk\kb_category.html:8 .\templates\helpdesk\kb_index.html:3 #: .\templates\helpdesk\kb_index.html:7 .\templates\helpdesk\kb_index.html:13 #: .\templates\helpdesk\navigation-sidebar.html:53 #: .\templates\helpdesk\navigation-sidebar.html:75 msgid "Knowledgebase" msgstr "" #: .\templates\helpdesk\kb_category_base.html:34 msgid "open tickets" msgstr "" #: .\templates\helpdesk\kb_category_base.html:40 #: .\templates\helpdesk\kb_category_base.html:65 msgid "Contact a human" msgstr "" #: .\templates\helpdesk\kb_category_base.html:42 #: .\templates\helpdesk\kb_category_base.html:67 msgid "Create New Ticket" msgstr "" #: .\templates\helpdesk\kb_category_base.html:42 #: .\templates\helpdesk\kb_category_base.html:67 msgid " Queue: " msgstr "" #: .\templates\helpdesk\kb_category_base.html:48 #, python-format msgid "%(recommendations)s people found this answer useful of %(votes)s" msgstr "" #: .\templates\helpdesk\kb_index.html:15 msgid "" "We have listed a number of Knowledgebase articles for your perusal in the " "following categories. Please check to see if any of these articles address " "your problem prior to opening a support ticket." msgstr "" #: .\templates\helpdesk\kb_index.html:26 #: .\templates\helpdesk\public_homepage.html:27 msgid "View articles" msgstr "" #: .\templates\helpdesk\navigation-header.html:7 msgid "Helpdesk" msgstr "" #: .\templates\helpdesk\navigation-header.html:17 msgid "Search..." msgstr "" #: .\templates\helpdesk\navigation-header.html:17 msgid "Enter a keyword, or a ticket number to jump straight to that ticket." msgstr "" #: .\templates\helpdesk\navigation-header.html:21 #: .\templates\helpdesk\ticket_list.html:125 msgid "Go" msgstr "" #: .\templates\helpdesk\navigation-header.html:52 #: .\templates\helpdesk\rss_list.html:4 .\templates\helpdesk\rss_list.html:16 msgid "RSS Feeds" msgstr "" #: .\templates\helpdesk\navigation-header.html:54 #: .\templates\helpdesk\registration\change_password.html:2 #: .\templates\helpdesk\registration\change_password_done.html:2 msgid "Change password" msgstr "" #: .\templates\helpdesk\navigation-header.html:61 #: .\templates\helpdesk\navigation-header.html:80 msgid "Logout" msgstr "" #: .\templates\helpdesk\navigation-header.html:68 #: .\templates\helpdesk\navigation-sidebar.html:9 msgid "Dashboard" msgstr "" #: .\templates\helpdesk\navigation-header.html:82 msgid "Log In" msgstr "" #: .\templates\helpdesk\navigation-sidebar.html:15 msgid "All Tickets" msgstr "" #: .\templates\helpdesk\navigation-sidebar.html:21 #: .\templates\helpdesk\report_output.html:23 msgid "Saved Queries" msgstr "" #: .\templates\helpdesk\navigation-sidebar.html:33 msgid "" "No saved queries currently available. You can create one in the All Tickets " "page." msgstr "" #: .\templates\helpdesk\navigation-sidebar.html:40 #: .\templates\helpdesk\navigation-sidebar.html:68 msgid "New Ticket" msgstr "" #: .\templates\helpdesk\navigation-sidebar.html:46 msgid "Reports" msgstr "" #: .\templates\helpdesk\navigation-sidebar.html:62 msgid "Homepage" msgstr "" #: .\templates\helpdesk\public_change_language.html:2 #: .\templates\helpdesk\public_homepage.html:54 #: .\templates\helpdesk\public_view_form.html:4 #: .\templates\helpdesk\public_view_ticket.html:3 msgid "View a Ticket" msgstr "" #: .\templates\helpdesk\public_change_language.html:5 msgid "Change the display language" msgstr "" #: .\templates\helpdesk\public_create_ticket_base.html:22 msgid "" "Public ticket submission is disabled. Please contact the administrator for " "assistance." msgstr "" #: .\templates\helpdesk\public_homepage.html:4 msgid "Welcome to Helpdesk" msgstr "" #: .\templates\helpdesk\public_homepage.html:18 msgid "Knowledgebase Articles" msgstr "" #: .\templates\helpdesk\public_homepage.html:47 msgid "Please use button at upper right to login first." msgstr "" #: .\templates\helpdesk\public_homepage.html:64 #: .\templates\helpdesk\public_view_form.html:15 msgid "Your E-mail Address" msgstr "" #: .\templates\helpdesk\public_homepage.html:70 #: .\templates\helpdesk\public_view_form.html:19 msgid "View Ticket" msgstr "" #: .\templates\helpdesk\public_spam.html:4 msgid "Unable To Open Ticket" msgstr "" #: .\templates\helpdesk\public_spam.html:5 msgid "Sorry, but there has been an error trying to submit your ticket." msgstr "" #: .\templates\helpdesk\public_spam.html:6 msgid "" "Our system has marked your submission as spam, so we are " "unable to save it. If this is not spam, please press back and re-type your " "message. Be careful to avoid sounding 'spammy', and if you have heaps of " "links please try removing them if possible." msgstr "" #: .\templates\helpdesk\public_spam.html:7 msgid "" "We are sorry for any inconvenience, however this check is required to avoid " "our helpdesk resources being overloaded by spammers." msgstr "" #: .\templates\helpdesk\public_view_form.html:8 msgid "Error:" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:10 #, python-format msgid "Queue: %(queue_name)s" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:14 #: .\templates\helpdesk\ticket_desc_table.html:70 msgid "Submitted On" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:20 msgid "Due On" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:44 msgid "Tags" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:57 #: .\templates\helpdesk\ticket_desc_table.html:244 msgid "Accept and Close" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:66 #: .\templates\helpdesk\ticket.html:39 msgid "Follow-Ups" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:74 #: .\templates\helpdesk\ticket.html:54 #, python-format msgid "Changed %(field)s from %(old_value)s to %(new_value)s." msgstr "" #: .\templates\helpdesk\public_view_ticket.html:92 #: .\templates\helpdesk\ticket.html:101 msgid "Use a Pre-set Reply" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:92 #: .\templates\helpdesk\ticket.html:101 .\templates\helpdesk\ticket.html:150 #: .\templates\helpdesk\ticket.html:159 msgid "(Optional)" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:94 #: .\templates\helpdesk\ticket.html:103 msgid "" "Selecting a pre-set reply will over-write your comment below. You can then " "modify the pre-set reply to your liking before saving this update." msgstr "" #: .\templates\helpdesk\public_view_ticket.html:97 #: .\templates\helpdesk\ticket.html:106 msgid "Comment / Resolution" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:99 #: .\templates\helpdesk\ticket.html:108 msgid "" "You can insert ticket and queue details in your message. For more " "information, see the context help page." msgstr "" #: .\templates\helpdesk\public_view_ticket.html:101 #: .\templates\helpdesk\ticket.html:111 msgid "" "This ticket cannot be resolved or closed until the tickets it depends on are " "resolved." msgstr "" #: .\templates\helpdesk\public_view_ticket.html:136 #: .\templates\helpdesk\ticket.html:222 msgid "Attach File(s) »" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:141 #: .\templates\helpdesk\ticket.html:227 msgid "Attach a File" msgstr "" #: .\templates\helpdesk\public_view_ticket.html:146 #: .\templates\helpdesk\ticket.html:233 .\templates\helpdesk\ticket.html:338 msgid "No files selected." msgstr "" #: .\templates\helpdesk\public_view_ticket.html:155 #: .\templates\helpdesk\ticket.html:242 msgid "Update This Ticket" msgstr "" #: .\templates\helpdesk\registration\change_password.html:6 msgid "Change Password" msgstr "" #: .\templates\helpdesk\registration\change_password.html:12 msgid "Please correct the error below." msgstr "" #: .\templates\helpdesk\registration\change_password.html:12 msgid "Please correct the errors below." msgstr "" #: .\templates\helpdesk\registration\change_password.html:17 msgid "" "Please enter your old password, for security's sake, and then enter your new " "password twice so we can verify you typed it in correctly." msgstr "" #: .\templates\helpdesk\registration\change_password.html:45 msgid "Change my password" msgstr "" #: .\templates\helpdesk\registration\change_password_done.html:6 msgid "Success!" msgstr "" #: .\templates\helpdesk\registration\change_password_done.html:8 msgid "Your password was changed." msgstr "" #: .\templates\helpdesk\registration\logged_out.html:2 msgid "Logged Out" msgstr "" #: .\templates\helpdesk\registration\logged_out.html:4 msgid "" "\n" "\n" "
\n" "
\n" "

Successfully Logged Out

\n" "

Thanks for being here. Hopefully you've helped resolve a few " "tickets and made the world a better place.

\n" "
\n" "
\n" "\n" msgstr "" #: .\templates\helpdesk\registration\login.html:2 msgid "Helpdesk Login" msgstr "" #: .\templates\helpdesk\registration\login.html:12 msgid "Please Sign In" msgstr "" #: .\templates\helpdesk\registration\login.html:16 msgid "Your username and password didn't match. Please try again." msgstr "" #: .\templates\helpdesk\registration\login.html:34 msgid "Remember Password" msgstr "" #: .\templates\helpdesk\registration\login.html:38 msgid "Login" msgstr "" #: .\templates\helpdesk\report_index.html:3 #: .\templates\helpdesk\report_index.html:7 #: .\templates\helpdesk\report_index.html:13 #: .\templates\helpdesk\report_output.html:4 #: .\templates\helpdesk\report_output.html:12 #: .\templates\helpdesk\report_output.html:18 msgid "Reports & Statistics" msgstr "" #: .\templates\helpdesk\report_index.html:16 msgid "You haven't created any tickets yet, so you cannot run any reports." msgstr "" #: .\templates\helpdesk\report_index.html:22 msgid "Current Ticket Stats" msgstr "" #: .\templates\helpdesk\report_index.html:29 msgid "Average number of days until ticket is closed (all tickets): " msgstr "" #: .\templates\helpdesk\report_index.html:33 msgid "" "Average number of days until ticket is closed (tickets opened in last 60 " "days): " msgstr "" #: .\templates\helpdesk\report_index.html:34 msgid "Click" msgstr "" #: .\templates\helpdesk\report_index.html:34 msgid "for detailed average by month." msgstr "" #: .\templates\helpdesk\report_index.html:48 #: .\templates\helpdesk\ticket.html:159 msgid "Time spent" msgstr "" #: .\templates\helpdesk\report_index.html:75 msgid "Generate Report" msgstr "" #: .\templates\helpdesk\report_index.html:79 msgid "Reports By User" msgstr "" #: .\templates\helpdesk\report_index.html:81 #: .\templates\helpdesk\report_index.html:89 msgid "by Priority" msgstr "" #: .\templates\helpdesk\report_index.html:82 msgid "by Queue" msgstr "" #: .\templates\helpdesk\report_index.html:83 #: .\templates\helpdesk\report_index.html:90 msgid "by Status" msgstr "" #: .\templates\helpdesk\report_index.html:84 #: .\templates\helpdesk\report_index.html:91 msgid "by Month" msgstr "" #: .\templates\helpdesk\report_index.html:87 msgid "Reports By Queue" msgstr "" #: .\templates\helpdesk\report_index.html:92 .\views\staff.py:1788 msgid "Days until ticket closed by Month" msgstr "" #: .\templates\helpdesk\report_output.html:27 msgid "" "You can run this query on filtered data by using one of your saved queries." msgstr "" #: .\templates\helpdesk\report_output.html:29 msgid "Select Query:" msgstr "" #: .\templates\helpdesk\report_output.html:34 msgid "Filter Report" msgstr "" #: .\templates\helpdesk\report_output.html:37 msgid "" "Want to filter this report to just show a subset of data? Go to the Ticket " "List, filter your query, and save your query." msgstr "" #: .\templates\helpdesk\rss_list.html:18 msgid "" "The following RSS feeds are available for you to monitor using your " "preferred RSS software. With the exception of the 'Latest Activity' feed, " "all feeds provide information only on Open and Reopened cases. This ensures " "your RSS reader isn't full of information about closed or historical tasks." msgstr "" #: .\templates\helpdesk\rss_list.html:22 msgid "" "A summary of your open tickets - useful for getting alerted to new tickets " "opened for you" msgstr "" #: .\templates\helpdesk\rss_list.html:24 msgid "Latest Activity" msgstr "" #: .\templates\helpdesk\rss_list.html:25 msgid "" "A summary of all helpdesk activity - including comments, emails, " "attachments, and more" msgstr "" #: .\templates\helpdesk\rss_list.html:28 msgid "" "All unassigned tickets - useful for being alerted to new tickets opened by " "the public via the web or via e-mail" msgstr "" #: .\templates\helpdesk\rss_list.html:31 msgid "" "These RSS feeds allow you to view a summary of either your own tickets, or " "all tickets, for each of the queues in your helpdesk. For example, if you " "manage the staff who utilise a particular queue, this may be used to view " "new tickets coming into that queue." msgstr "" #: .\templates\helpdesk\rss_list.html:37 msgid "Per-Queue Feeds" msgstr "" #: .\templates\helpdesk\rss_list.html:46 msgid "All Open Tickets" msgstr "" #: .\templates\helpdesk\success_iframe.html:3 msgid "" "Ticket submitted successfully! We will reply via email as soon as we get the " "chance." msgstr "" #: .\templates\helpdesk\system_settings.html:3 msgid "Change System Settings" msgstr "" #: .\templates\helpdesk\system_settings.html:7 #: .\templates\helpdesk\user_settings.html:7 msgid "Settings" msgstr "" #: .\templates\helpdesk\system_settings.html:17 msgid "The following items can be maintained by you or other superusers:" msgstr "" #: .\templates\helpdesk\system_settings.html:20 msgid "E-Mail Ignore list" msgstr "" #: .\templates\helpdesk\system_settings.html:22 msgid "Maintain Queues" msgstr "" #: .\templates\helpdesk\system_settings.html:23 msgid "Maintain Pre-Set Replies" msgstr "" #: .\templates\helpdesk\system_settings.html:25 msgid "Maintain Knowledgebase Categories" msgstr "" #: .\templates\helpdesk\system_settings.html:26 msgid "Maintain Knowledgebase Items" msgstr "" #: .\templates\helpdesk\system_settings.html:28 msgid "Maintain E-Mail Templates" msgstr "" #: .\templates\helpdesk\system_settings.html:29 msgid "Maintain Users" msgstr "" #: .\templates\helpdesk\ticket.html:7 msgid "View Ticket Details" msgstr "" #: .\templates\helpdesk\ticket.html:31 msgid "This ticket has been merged into ticket" msgstr "" #: .\templates\helpdesk\ticket.html:46 msgid "time spent" msgstr "" #: .\templates\helpdesk\ticket.html:46 msgid "Private" msgstr "" #: .\templates\helpdesk\ticket.html:93 msgid "Respond to this ticket" msgstr "" #: .\templates\helpdesk\ticket.html:150 msgid "Is this update public?" msgstr "" #: .\templates\helpdesk\ticket.html:152 msgid "Yes, make this update public." msgstr "" #: .\templates\helpdesk\ticket.html:153 msgid "" "If this is public, the submitter will be e-mailed your comment or resolution." msgstr "" #: .\templates\helpdesk\ticket.html:166 msgid "Change Further Details »" msgstr "" #: .\templates\helpdesk\ticket.html:176 msgid "Unassign" msgstr "" #: .\templates\helpdesk\ticket.html:191 msgid "Update checklists" msgstr "" #: .\templates\helpdesk\ticket.html:206 #: .\templates\helpdesk\ticket_desc_table.html:198 msgid "Completed on" msgstr "" #: .\templates\helpdesk\ticket.html:230 msgid "Add Another File" msgstr "" #: .\templates\helpdesk\ticket.html:255 msgid "Add a new checklist" msgstr "" #: .\templates\helpdesk\ticket.html:256 #: .\templates\helpdesk\ticket_list.html:107 msgid "Close" msgstr "" #: .\templates\helpdesk\ticket.html:261 msgid "" "You can select a template to generate a checklist with a predefined set of " "tasks." msgstr "" #: .\templates\helpdesk\ticket.html:262 msgid "Ignore it and only give a name to create an empty checklist." msgstr "" #: .\templates\helpdesk\ticket.html:269 msgid "Add" msgstr "" #: .\templates\helpdesk\ticket.html:320 msgid "" "If you want to update state of checklist tasks, please do a Follow-Up " "response and click on \"Update checklists\"" msgstr "" #: .\templates\helpdesk\ticket_attachment_del.html:3 msgid "Delete Ticket Attachment" msgstr "" #: .\templates\helpdesk\ticket_attachment_del.html:5 #, python-format msgid "" "\n" "

Delete Ticket Attachment

\n" "\n" "

Are you sure you wish to delete the attachment %(filename)s from " "this ticket? The attachment data will be permanently deleted from the " "database, but the attachment itself will still exist on the server.

\n" msgstr "" #: .\templates\helpdesk\ticket_cc_add.html:5 #: .\templates\helpdesk\ticket_cc_add.html:21 msgid "Add Ticket CC" msgstr "" #: .\templates\helpdesk\ticket_cc_add.html:15 #: .\templates\helpdesk\ticket_cc_del.html:13 #: .\templates\helpdesk\ticket_cc_list.html:14 msgid "CC Settings" msgstr "" #: .\templates\helpdesk\ticket_cc_add.html:17 msgid "Add CC" msgstr "" #: .\templates\helpdesk\ticket_cc_add.html:26 msgid "" "To automatically send an email to a user or e-mail address when this ticket " "is updated, select the user or enter an e-mail address below." msgstr "" #: .\templates\helpdesk\ticket_cc_add.html:33 msgid "Email" msgstr "" #: .\templates\helpdesk\ticket_cc_add.html:52 msgid "Add Email" msgstr "" #: .\templates\helpdesk\ticket_cc_add.html:69 #: .\templates\helpdesk\ticket_cc_add.html:93 msgid "Save Ticket CC" msgstr "" #: .\templates\helpdesk\ticket_cc_add.html:76 msgid "Add User" msgstr "" #: .\templates\helpdesk\ticket_cc_del.html:3 msgid "Delete Ticket CC" msgstr "" #: .\templates\helpdesk\ticket_cc_del.html:15 msgid "Delete CC" msgstr "" #: .\templates\helpdesk\ticket_cc_del.html:18 #, python-format msgid "" "\n" "

Delete Ticket CC

\n" "\n" "

Are you sure you wish to delete this email address (" "%(email_address)s) from the CC list for this ticket? They will stop " "receiving updates.

\n" msgstr "" #: .\templates\helpdesk\ticket_cc_del.html:28 msgid "Yes I Understand - Delete" msgstr "" #: .\templates\helpdesk\ticket_cc_list.html:5 msgid "Ticket CC Settings" msgstr "" #: .\templates\helpdesk\ticket_cc_list.html:17 #, python-format msgid "" "\n" "

Ticket CC Settings

\n" "\n" "

The following people will receive an e-mail whenever " "%(ticket_title)s is updated. Some people can also view or edit the " "ticket via the public ticket views.

\n" "\n" "

You can add a new recipient to the list or delete any of the items below " "as required.

" msgstr "" #: .\templates\helpdesk\ticket_cc_list.html:28 msgid "Ticket CC List" msgstr "" #: .\templates\helpdesk\ticket_cc_list.html:32 msgid "Add an Email or Helpdesk User" msgstr "" #: .\templates\helpdesk\ticket_cc_list.html:37 msgid "E-Mail Address or Helpdesk User" msgstr "" #: .\templates\helpdesk\ticket_cc_list.html:38 msgid "View?" msgstr "" #: .\templates\helpdesk\ticket_cc_list.html:39 msgid "Update?" msgstr "" #: .\templates\helpdesk\ticket_cc_list.html:86 #, python-format msgid "Return to %(ticket_title)s" msgstr "" #: .\templates\helpdesk\ticket_dependency_add.html:3 #: .\templates\helpdesk\ticket_dependency_add.html:12 msgid "Add Ticket Dependency" msgstr "" #: .\templates\helpdesk\ticket_dependency_add.html:15 msgid "" "\n" "

Add Ticket Dependency

\n" "\n" "

Adding a dependency will stop you resolving this ticket until the " "dependent ticket has been resolved or closed.

" msgstr "" #: .\templates\helpdesk\ticket_dependency_add.html:31 msgid "Save Ticket Dependency" msgstr "" #: .\templates\helpdesk\ticket_dependency_del.html:3 #: .\templates\helpdesk\ticket_dependency_del.html:12 msgid "Delete Ticket Dependency" msgstr "" #: .\templates\helpdesk\ticket_dependency_del.html:15 msgid "" "\n" "

Delete Ticket Dependency

\n" "\n" "

Are you sure you wish to remove the dependency on this ticket?

\n" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:16 #, python-format msgid "Queue: %(queue)s" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:19 msgid "Edit" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:28 msgid "Unhold" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:35 msgid "Hold" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:65 #: .\templates\helpdesk\ticket_list.html:76 msgid "Due Date" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:74 msgid "Assigned To" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:78 msgid "Assign this ticket to " msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:88 msgid "Edit " msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:88 msgid " user profile" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:92 msgid "Display tickets filtered for " msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:92 msgid " as a keyword" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:95 msgid "Add email address for the ticket system to ignore." msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:106 msgid "Copies To" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:109 msgid "" "Click here to add / remove people who should receive an e-mail whenever this " "ticket is updated." msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:113 msgid "" "Click here to subscribe yourself to this ticket, if you want to receive an e-" "mail whenever this ticket is updated." msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:123 msgid "Dependencies" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:125 msgid "" "Click on 'Add Dependency', if you want to make this ticket dependent on " "another ticket. A ticket may not be closed until all tickets it depends on " "are closed." msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:127 msgid "" "This ticket cannot be resolved until the following ticket(s) are resolved" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:131 msgid "This ticket has no dependencies." msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:139 msgid "Total time spent" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:149 msgid "Knowlegebase item" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:223 msgid "Create new checklist" msgstr "" #: .\templates\helpdesk\ticket_desc_table.html:258 msgid "Edit details" msgstr "" #: .\templates\helpdesk\ticket_list.html:26 msgid "Saved Query" msgstr "" #: .\templates\helpdesk\ticket_list.html:40 msgid "Query Results" msgstr "" #: .\templates\helpdesk\ticket_list.html:46 msgid "Table" msgstr "" #: .\templates\helpdesk\ticket_list.html:53 msgid "Timeline" msgstr "" #: .\templates\helpdesk\ticket_list.html:78 msgid "Submitter" msgstr "" #: .\templates\helpdesk\ticket_list.html:79 msgid "Time Spent" msgstr "" #: .\templates\helpdesk\ticket_list.html:80 msgid "KB item" msgstr "" #: .\templates\helpdesk\ticket_list.html:86 msgid "Select:" msgstr "" #: .\templates\helpdesk\ticket_list.html:97 msgid "Invert" msgstr "" #: .\templates\helpdesk\ticket_list.html:102 msgid "With Selected Tickets:" msgstr "" #: .\templates\helpdesk\ticket_list.html:104 msgid "Take (Assign to me)" msgstr "" #: .\templates\helpdesk\ticket_list.html:106 msgid "Merge" msgstr "" #: .\templates\helpdesk\ticket_list.html:108 msgid "Close (Don't Send E-Mail)" msgstr "" #: .\templates\helpdesk\ticket_list.html:109 msgid "Close (Send E-Mail)" msgstr "" #: .\templates\helpdesk\ticket_list.html:111 msgid "Assign To" msgstr "" #: .\templates\helpdesk\ticket_list.html:112 msgid "Nobody (Unassign)" msgstr "" #: .\templates\helpdesk\ticket_list.html:117 msgid "Set KB Item" msgstr "" #: .\templates\helpdesk\ticket_list.html:118 msgid "No KB Item" msgstr "" #: .\templates\helpdesk\ticket_list.html:144 msgid "Query Selection" msgstr "" #: .\templates\helpdesk\ticket_list.html:155 msgid "Filters" msgstr "" #: .\templates\helpdesk\ticket_list.html:165 msgid "Add filter" msgstr "" #: .\templates\helpdesk\ticket_list.html:186 msgid "Date Range" msgstr "" #: .\templates\helpdesk\ticket_list.html:228 msgid "Apply Filters" msgstr "" #: .\templates\helpdesk\ticket_list.html:232 #, python-format msgid "" "You are currently viewing saved query \"%(query_name)s\"." msgstr "" #: .\templates\helpdesk\ticket_list.html:240 #, python-format msgid "" "Run a report on this " "query to see stats and charts for the data listed below." msgstr "" #: .\templates\helpdesk\ticket_list.html:254 #: .\templates\helpdesk\ticket_list.html:276 msgid "Save Query" msgstr "" #: .\templates\helpdesk\ticket_list.html:266 msgid "" "This name appears in the drop-down list of saved queries. If you share your " "query, other users will see this name, so choose something clear and " "descriptive!" msgstr "" #: .\templates\helpdesk\ticket_list.html:268 msgid "Shared?" msgstr "" #: .\templates\helpdesk\ticket_list.html:270 msgid "Yes, share this query with other users." msgstr "" #: .\templates\helpdesk\ticket_list.html:272 msgid "" "If you share this query, it will be visible by all other logged-in " "users." msgstr "" #: .\templates\helpdesk\ticket_list.html:290 msgid "Use Saved Query" msgstr "" #: .\templates\helpdesk\ticket_list.html:299 msgid "Query" msgstr "" #: .\templates\helpdesk\ticket_list.html:309 msgid "Run Query" msgstr "" #: .\templates\helpdesk\ticket_list.html:346 msgid "No Tickets Match Your Selection" msgstr "" #: .\templates\helpdesk\ticket_merge.html:5 #: .\templates\helpdesk\ticket_merge.html:16 #: .\templates\helpdesk\ticket_merge.html:24 msgid "Merge Tickets" msgstr "" #: .\templates\helpdesk\ticket_merge.html:34 msgid "OK" msgstr "" #: .\templates\helpdesk\ticket_merge.html:43 msgid "" "\n" " Choose the ticket which will be conserved and then, " "for each information, you can decide to use\n" " a data from another ticket to merge. I you don't " "select a data on a row, the information\n" " from the main ticket will stay unchanged.\n" " " msgstr "" #: .\templates\helpdesk\ticket_merge.html:50 msgid "" "\n" " The follow-ups and attachments from " "the merged tickets will be moved to\n" " the main ticket.
\n" " Involved users (the ticket submitter and " "emails in CC) will also be added in the\n" " main ticket CC list.
\n" " However, ticket dependencies from the merged ticket " "won't be applied to the main ticket.\n" " " msgstr "" #: .\templates\helpdesk\ticket_merge.html:70 msgid "Fields" msgstr "" #: .\templates\helpdesk\ticket_merge.html:77 msgid "Open ticket" msgstr "" #: .\templates\helpdesk\ticket_merge.html:97 msgid "Validate" msgstr "" #: .\templates\helpdesk\user_settings.html:3 msgid "Change User Settings" msgstr "" #: .\templates\helpdesk\user_settings.html:17 msgid "" "Use the following options to change the way your helpdesk system works for " "you. These settings do not impact any other user." msgstr "" #: .\validators.py:36 msgid "Unsupported file extension: " msgstr "" #: .\views\feeds.py:37 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s" msgstr "" #: .\views\feeds.py:42 #, python-format msgid "Helpdesk: Open Tickets for %(username)s" msgstr "" #: .\views\feeds.py:48 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s" msgstr "" #: .\views\feeds.py:53 #, python-format msgid "Open and Reopened Tickets for %(username)s" msgstr "" #: .\views\feeds.py:100 msgid "Helpdesk: Unassigned Tickets" msgstr "" #: .\views\feeds.py:101 msgid "Unassigned Open and Reopened tickets" msgstr "" #: .\views\feeds.py:125 msgid "Helpdesk: Recent Followups" msgstr "" #: .\views\feeds.py:127 msgid "" "Recent FollowUps, such as e-mail replies, comments, attachments and " "resolutions" msgstr "" #: .\views\feeds.py:142 #, python-format msgid "Helpdesk: Open Tickets in queue %(queue)s" msgstr "" #: .\views\feeds.py:147 #, python-format msgid "Open and Reopened Tickets in queue %(queue)s" msgstr "" #: .\views\public.py:193 msgid "Missing ticket ID or e-mail address. Please try again." msgstr "" #: .\views\public.py:204 msgid "Invalid ticket ID or e-mail address. Please try again." msgstr "" #: .\views\public.py:221 msgid "Submitter accepted resolution and closed ticket" msgstr "" #: .\views\staff.py:386 msgid "Accepted resolution and closed ticket" msgstr "" #: .\views\staff.py:545 #, python-format msgid "" "When you add somebody on Cc, you must provide either a User or a valid " "email. Email: %s" msgstr "" #: .\views\staff.py:643 msgid "Updated" msgstr "" #: .\views\staff.py:807 #, python-format msgid "Assigned to %(username)s" msgstr "" #: .\views\staff.py:889 .\views\staff.py:890 msgid "To do" msgstr "" #: .\views\staff.py:889 .\views\staff.py:890 msgid "Completed" msgstr "" #: .\views\staff.py:997 #, python-format msgid "Assigned to %(username)s in bulk update" msgstr "" #: .\views\staff.py:1006 msgid "Unassigned in bulk update" msgstr "" #: .\views\staff.py:1015 msgid "KBItem set in bulk update" msgstr "" #: .\views\staff.py:1024 .\views\staff.py:1034 msgid "Closed in bulk update" msgstr "" #: .\views\staff.py:1075 msgid "Created date" msgstr "" #: .\views\staff.py:1078 msgid "Submitter email" msgstr "" #: .\views\staff.py:1195 #, python-format msgid "[Merged from #%(id)d] %(title)s" msgstr "" #: .\views\staff.py:1238 msgid "Please choose a ticket in which the others will be merged into." msgstr "" #: .\views\staff.py:1385 msgid "" "

Note: Your keyword search is case sensitive because of " "your database. This means the search will not be accurate. " "By switching to a different database system you will gain better searching! " "For more information, read the Django Documentation on string " "matching in SQLite." msgstr "" #: .\views\staff.py:1543 msgid "Ticket taken off hold" msgstr "" #: .\views\staff.py:1546 msgid "Ticket placed on hold" msgstr "" #: .\views\staff.py:1745 msgid "User by Priority" msgstr "" #: .\views\staff.py:1751 msgid "User by Queue" msgstr "" #: .\views\staff.py:1758 msgid "User by Status" msgstr "" #: .\views\staff.py:1764 msgid "User by Month" msgstr "" #: .\views\staff.py:1770 msgid "Queue by Priority" msgstr "" #: .\views\staff.py:1776 msgid "Queue by Status" msgstr "" #: .\views\staff.py:1782 msgid "Queue by Month" msgstr "" #: .\views\staff.py:1954 msgid "Impossible to add twice the same user" msgstr "" #: .\views\staff.py:1957 msgid "Impossible to add twice the same email address" msgstr ""