{% extends "helpdesk/public_base.html" %}{% load i18n %}

{% block helpdesk_head %}
<script src="{{ MEDIA_URL }}/helpdesk/nicEdit.js" type="text/javascript"></script>
<script type="text/javascript">
    $(document).ready(function() {
        nic = new nicEditor({buttonList: ['bold','italic','underline','strikeThrough','undo','redo','subscript','superscript','html']}).panelInstance('id_body');
    });
    </script>
{% endblock %}

{% block helpdesk_body %}
<h2>{% trans "View a Ticket" %}</h2>

<form method='get' action='{% url helpdesk_public_view %}'>
<fieldset>
    <dl>
        <dt><label for='id_ticket'>{% trans "Ticket" %}</label></dt>
        <dd><input type='text' name='ticket' /></dd>

        <dt><label for='id_email'>{% trans "Your E-mail Address" %}</label></dt>
        <dd><input type='text' name='email' /></dd>
    </dl>

    <input type='submit' value='{% trans "View Ticket" %}' />
</fieldset>
</form>

<h2 name='submit'>{% trans "Submit a Ticket" %}</h2>

<p>{% trans "All fields are required. Please provide as descriptive a title and description as possible." %}</p>

<form method='post' action='./#submit'>
<fieldset>
    <dl>
        <dt><label for='id_queue'>{{ form.queue.label }}</label></dt>
        <dd>{{ form.queue }}</dd>
        {% if form.queue.errors %}
        <dd class='error'>{{ form.queue.errors }}</dd>{% endif %}
        
        <dt><label for='id_title'>{{ form.title.label }}</label></dt>
        <dd>{{ form.title }}</dd>
        {% if form.title.errors %}
        <dd class='error'>{{ form.title.errors }}</dd>{% endif %}
    
        <dt><label for='id_submitter_email'>{{ form.submitter_email.label }}</label></dt>
        <dd>{{ form.submitter_email }}</dd>
        {% if form.submitter_email.errors %}
        <dd class='error'>{{ form.submitter_email.errors }}</dd>{% endif %}
        <dd class='form_help_text'>{{ form.submitter_email.help_text }}</dd>
    
        <dt><label for='id_body'>{{ form.body.label }}</label></dt>
        <dd>{{ form.body }}</dd>
        {% if form.body.errors %}
        <dd class='error'>{{ form.body.errors }}</dd>{% endif %}
        
        <dt><label for='id_priority'>{{ form.priority.label }}</label></dt>
        <dd>{{ form.priority }}</dd>
        {% if form.priority.errors %}
        <dd class='error'>{{ form.priority.errors }}</dd>{% endif %}
        <dd class='form_help_text'>{{ form.priority.help_text }}</dd>
    </dl>
    
    <div class='buttons'>
        <input type='submit' value='{% trans "Submit Ticket" %}' />
    </div>
</fieldset>

</form>
{% endblock %}