from django.contrib import admin from django.utils.translation import ugettext_lazy as _ from helpdesk.models import Queue, Ticket, FollowUp, PreSetReply, KBCategory from helpdesk.models import EscalationExclusion, EmailTemplate, KBItem from helpdesk.models import TicketChange, Attachment, IgnoreEmail from helpdesk.models import CustomField @admin.register(Queue) class QueueAdmin(admin.ModelAdmin): list_display = ('title', 'slug', 'email_address', 'locale') prepopulated_fields = {"slug": ("title",)} @admin.register(Ticket) class TicketAdmin(admin.ModelAdmin): list_display = ('title', 'status', 'assigned_to', 'queue', 'hidden_submitter_email',) date_hierarchy = 'created' list_filter = ('queue', 'assigned_to', 'status') def hidden_submitter_email(self, ticket): if ticket.submitter_email: username, domain = ticket.submitter_email.split("@") username = username[:2] + "*" * (len(username) - 2) domain = domain[:1] + "*" * (len(domain) - 2) + domain[-1:] return "%s@%s" % (username, domain) else: return ticket.submitter_email hidden_submitter_email.short_description = _('Submitter E-Mail') class TicketChangeInline(admin.StackedInline): model = TicketChange class AttachmentInline(admin.StackedInline): model = Attachment @admin.register(FollowUp) class FollowUpAdmin(admin.ModelAdmin): inlines = [TicketChangeInline, AttachmentInline] list_display = ('ticket_get_ticket_for_url', 'title', 'date', 'ticket', 'user', 'new_status') list_filter = ('user', 'date', 'new_status') def ticket_get_ticket_for_url(self, obj): return obj.ticket.ticket_for_url ticket_get_ticket_for_url.short_description = _('Slug') @admin.register(KBItem) class KBItemAdmin(admin.ModelAdmin): list_display = ('category', 'title', 'last_updated',) list_display_links = ('title',) @admin.register(CustomField) class CustomFieldAdmin(admin.ModelAdmin): list_display = ('name', 'label', 'data_type') @admin.register(EmailTemplate) class EmailTemplateAdmin(admin.ModelAdmin): list_display = ('template_name', 'heading', 'locale') list_filter = ('locale', ) @admin.register(IgnoreEmail) class IgnoreEmailAdmin(admin.ModelAdmin): list_display = ('name', 'queue_list', 'email_address', 'keep_in_mailbox') admin.site.register(PreSetReply) admin.site.register(EscalationExclusion) admin.site.register(KBCategory)