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15 lines
778 B
HTML
15 lines
778 B
HTML
{% extends "helpdesk/emails/base.html" %}
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{% block header %}Ticket Escalated{% endblock %}
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{% block content %}
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>A ticket currently assigned to you with a subject of <i>{{ ticket.title }}</i> has been automatically escalated.</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Please review this ticket and attempt to provide a resolution as soon as possible.</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>If you wish to view this ticket online, you can visit <a href="{{ ticket.get_staff_url }}">{{ ticket.get_staff_url }}</a>.</p>
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{% endblock %}
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