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15 lines
844 B
HTML
15 lines
844 B
HTML
{% extends "helpdesk/emails/base.html" %}
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{% block header %}Your Ticket Has Been Escalated{% endblock %}
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{% block content %}
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>You recently logged a ticket with a subject of <i>{{ ticket.title }}</i> with us. This e-mail is to advise you of an automated escalation of that ticket.</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>We will review your ticket shortly and attempt to provide a resolution as soon as possible.</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>If you wish to view this ticket online, you can visit <a href="{{ ticket.get_ticket_url }}">{{ ticket.get_ticket_url }}</a>.</p>
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{% endblock %}
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