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https://gitea.mueller.network/extern/django-helpdesk.git
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2e2176547d
* Added ability for public to submit a ticket via the web if they aren't logged in * Added ability for public to view ticket via web using ticket ID & e-mail address * Added public ticket URL to e-mails * Added manager to FollowUp class to
19 lines
1.1 KiB
HTML
19 lines
1.1 KiB
HTML
{% extends "helpdesk/emails/base.html" %}
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{% block header %}Your Ticket Has Been Updated{% endblock %}
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{% block content %}
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>You recently logged a ticket with a subject of <i>{{ ticket.title }}</i> with us. This e-mail is to advise you of an update to that ticket.</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>The following comment was added to ticket <b>{{ ticket.ticket }}</b>:</p>
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<blockquote style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt; padding-left: 20px; border-left: solid #ccc 2px;'>{{ comment }}</blockquote>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>To provide us with further information, please reply to this e-mail.</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>If you wish to view this ticket online, you can visit <a href="{{ ticket.get_ticket_url }}">{{ ticket.get_ticket_url }}</a>.</p>
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{% endblock %}
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