django-helpdeskmig/helpdesk/tests/test_ticket_submission.py
2016-10-21 17:14:12 +02:00

126 lines
4.6 KiB
Python

from helpdesk.models import Queue, CustomField, Ticket
from django.test import TestCase
from django.core import mail
from django.test.client import Client
from django.core.urlresolvers import reverse
try: # python 3
from urllib.parse import urlparse
except ImportError: # python 2
from urlparse import urlparse
class TicketBasicsTestCase(TestCase):
fixtures = ['emailtemplate.json']
def setUp(self):
self.queue_public = Queue.objects.create(
title='Queue 1',
slug='q1',
allow_public_submission=True,
new_ticket_cc='new.public@example.com',
updated_ticket_cc='update.public@example.com')
self.queue_private = Queue.objects.create(
title='Queue 2',
slug='q2',
allow_public_submission=False,
new_ticket_cc='new.private@example.com',
updated_ticket_cc='update.private@example.com')
self.ticket_data = {
'title': 'Test Ticket',
'description': 'Some Test Ticket',
}
self.client = Client()
def test_create_ticket_direct(self):
email_count = len(mail.outbox)
ticket_data = dict(queue=self.queue_public, **self.ticket_data)
ticket = Ticket.objects.create(**ticket_data)
self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
self.assertEqual(email_count, len(mail.outbox))
def test_create_ticket_public(self):
email_count = len(mail.outbox)
response = self.client.get(reverse('helpdesk_home'))
self.assertEqual(response.status_code, 200)
post_data = {
'title': 'Test ticket title',
'queue': self.queue_public.id,
'submitter_email': 'ticket1.submitter@example.com',
'body': 'Test ticket body',
'priority': 3,
}
response = self.client.post(reverse('helpdesk_home'), post_data, follow=True)
last_redirect = response.redirect_chain[-1]
last_redirect_url = last_redirect[0]
# last_redirect_status = last_redirect[1]
# Ensure we landed on the "View" page.
# Django 1.9 compatible way of testing this
# https://docs.djangoproject.com/en/1.9/releases/1.9/#http-redirects-no-longer-forced-to-absolute-uris
urlparts = urlparse(last_redirect_url)
self.assertEqual(urlparts.path, reverse('helpdesk_public_view'))
# Ensure submitter, new-queue + update-queue were all emailed.
self.assertEqual(email_count+3, len(mail.outbox))
def test_create_ticket_private(self):
email_count = len(mail.outbox)
post_data = {
'title': 'Private ticket test',
'queue': self.queue_private.id,
'submitter_email': 'ticket2.submitter@example.com',
'body': 'Test ticket body',
'priority': 3,
}
response = self.client.post(reverse('helpdesk_home'), post_data)
self.assertEqual(response.status_code, 200)
self.assertEqual(email_count, len(mail.outbox))
self.assertContains(response, 'Select a valid choice.')
def test_create_ticket_customfields(self):
email_count = len(mail.outbox)
queue_custom = Queue.objects.create(
title='Queue 3',
slug='q3',
allow_public_submission=True,
updated_ticket_cc='update.custom@example.com')
custom_field_1 = CustomField.objects.create(
name='textfield',
label='Text Field',
data_type='varchar',
max_length=100,
ordering=10,
required=False,
staff_only=False)
post_data = {
'queue': queue_custom.id,
'title': 'Ticket with custom text field',
'submitter_email': 'ticket3.submitter@example.com',
'body': 'Test ticket body',
'priority': 3,
'custom_textfield': 'This is my custom text.',
}
response = self.client.post(reverse('helpdesk_home'), post_data, follow=True)
custom_field_1.delete()
last_redirect = response.redirect_chain[-1]
last_redirect_url = last_redirect[0]
# last_redirect_status = last_redirect[1]
# Ensure we landed on the "View" page.
# Django 1.9 compatible way of testing this
# https://docs.djangoproject.com/en/1.9/releases/1.9/#http-redirects-no-longer-forced-to-absolute-uris
urlparts = urlparse(last_redirect_url)
self.assertEqual(urlparts.path, reverse('helpdesk_public_view'))
# Ensure only two e-mails were sent - submitter & updated.
self.assertEqual(email_count+2, len(mail.outbox))