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https://gitea.mueller.network/extern/django-helpdesk.git
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50 lines
2.0 KiB
Python
50 lines
2.0 KiB
Python
from helpdesk.models import Queue, CustomField, Ticket
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from django.test import TestCase
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from django.core import mail
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from django.test.client import Client
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from django.core.urlresolvers import reverse
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class PublicActionsTestCase(TestCase):
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"""
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Tests for public actions:
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- View a ticket
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- Add a followup
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- Close resolved case
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"""
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def setUp(self):
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"""
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Create a queue & ticket we can use for later tests.
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"""
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self.queue = Queue.objects.create(title='Queue 1', slug='q', allow_public_submission=True, new_ticket_cc='new.public@example.com', updated_ticket_cc='update.public@example.com')
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self.ticket = Ticket.objects.create(title='Test Ticket', queue=self.queue, submitter_email='test.submitter@example.com', description='This is a test ticket.')
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self.client = Client()
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def test_public_view_ticket(self):
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response = self.client.get('%s?id=%s&email=%s' % (reverse('helpdesk_public_view'), self.ticket.id, 'test.submitter@example.com'))
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self.assertEqual(response.status_code, 200)
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def test_public_close(self):
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old_status = self.ticket.status
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old_resolution = self.ticket.resolution
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resolution_text = 'Resolved by test script'
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self.ticket.status = Ticket.RESOLVED_STATUS
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self.ticket.resolution = resolution_text
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self.ticket.save()
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current_followups = self.ticket.followup_set.all().count()
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response = self.client.get('%s?id=%s&email=%s&close=yes' % (reverse('helpdesk_public_view'), self.ticket.id, 'test.submitter@example.com'))
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ticket = Ticket.objects.get(id=self.ticket.id)
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self.assertEqual(response.status_code, 200)
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self.assertEqual(ticket.status, Ticket.CLOSED_STATUS)
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self.assertEqual(ticket.resolution, resolution_text)
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self.assertEqual(current_followups+1, self.ticket.followup_set.all().count())
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self.ticket.resolution = old_resolution
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self.ticket.status = old_status
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self.ticket.save()
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