mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-12-02 12:53:20 +01:00
2e2176547d
* Added ability for public to submit a ticket via the web if they aren't logged in * Added ability for public to view ticket via web using ticket ID & e-mail address * Added public ticket URL to e-mails * Added manager to FollowUp class to
63 lines
2.1 KiB
HTML
63 lines
2.1 KiB
HTML
{% extends "helpdesk/public_base.html" %}
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{% block helpdesk_title %}Helpdesk{% endblock %}
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{% block helpdesk_body %}
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<h2>View a Ticket</h2>
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<form method='get' action='{% url helpdesk_public_view %}'>
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<fieldset>
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<dl>
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<dt><label for='id_ticket'>Ticket</label></dt>
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<dd><input type='text' name='ticket' /></dd>
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<dt><label for='id_email'>Your E-mail Address</label></dt>
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<dd><input type='text' name='email' /></dd>
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</dl>
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<input type='submit' value='View Ticket' />
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</fieldset>
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</form>
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<h2 name='submit'>Submit a Ticket</h2>
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<p>All fields are required. Please provide as descriptive a title and description as possible.</p>
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<form method='post' action='./#submit'>
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<fieldset>
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<dl>
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<dt><label for='id_queue'>{{ form.queue.label }}</label></dt>
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<dd>{{ form.queue }}</dd>
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{% if form.queue.errors %}
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<dd class='error'>{{ form.queue.errors }}</dd>{% endif %}
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<dt><label for='id_title'>{{ form.title.label }}</label></dt>
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<dd>{{ form.title }}</dd>
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{% if form.title.errors %}
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<dd class='error'>{{ form.title.errors }}</dd>{% endif %}
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<dt><label for='id_submitter_email'>{{ form.submitter_email.label }}</label></dt>
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<dd>{{ form.submitter_email }}</dd>
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{% if form.submitter_email.errors %}
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<dd class='error'>{{ form.submitter_email.errors }}</dd>{% endif %}
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<dd class='form_help_text'>{{ form.submitter_email.help_text }}</dd>
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<dt><label for='id_body'>{{ form.body.label }}</label></dt>
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<dd>{{ form.body }}</dd>
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{% if form.body.errors %}
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<dd class='error'>{{ form.body.errors }}</dd>{% endif %}
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<dt><label for='id_priority'>{{ form.priority.label }}</label></dt>
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<dd>{{ form.priority }}</dd>
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{% if form.priority.errors %}
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<dd class='error'>{{ form.priority.errors }}</dd>{% endif %}
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<dd class='form_help_text'>{{ form.priority.help_text }}</dd>
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</dl>
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<div class='buttons'>
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<input type='submit' value='Submit Ticket' />
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</div>
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</fieldset>
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</form>
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{% endblock %}
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