mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-12-02 04:43:30 +01:00
6ef420427d
* Added support for e-mailing submitter when a ticket is closed * Added facility to e-mail owner when someone else acts on their ticket
14 lines
368 B
Plaintext
14 lines
368 B
Plaintext
Hello,
|
|
|
|
Ticket {{ ticket.ticket }} ({{ ticket.title }}) has been resolved.
|
|
|
|
The following resolution was added:
|
|
|
|
{{ resolution }}
|
|
|
|
This resolution has been e-mailed to the submitter, who will verify it before you can close this ticket.
|
|
|
|
If you wish to view this ticket online, you can visit {{ ticket.get_staff_url }}.
|
|
|
|
{% include "helpdesk/emails/text_footer.txt" %}
|