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* E-mail owner, Queue CC and submitter on escalation
10 lines
387 B
Plaintext
10 lines
387 B
Plaintext
Hello,</p>
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You recently logged a ticket with a subject of "{{ ticket.title }}" with us. This e-mail is to advise you of an automated escalation of that ticket.
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We will review your ticket shortly and attempt to provide a resolution as soon as possible.
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If you wish to view this ticket online, you can visit {{ ticket.get_ticket_url }}.
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{% include "helpdesk/emails/text_footer.txt" %}
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