mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-11-21 23:43:11 +01:00
60 lines
1.8 KiB
Python
60 lines
1.8 KiB
Python
from rest_framework import serializers
|
|
|
|
from .models import Ticket
|
|
|
|
from django.contrib.humanize.templatetags import humanize
|
|
|
|
"""
|
|
A serializer for the Ticket model, returns data in the format as required by
|
|
datatables for ticket_list.html. Called from staff.datatables_ticket_list.
|
|
|
|
"""
|
|
|
|
|
|
class TicketSerializer(serializers.ModelSerializer):
|
|
ticket = serializers.SerializerMethodField()
|
|
assigned_to = serializers.SerializerMethodField()
|
|
created = serializers.SerializerMethodField()
|
|
due_date = serializers.SerializerMethodField()
|
|
status = serializers.SerializerMethodField()
|
|
row_class = serializers.SerializerMethodField()
|
|
time_spent = serializers.SerializerMethodField()
|
|
queue = serializers.SerializerMethodField()
|
|
|
|
class Meta:
|
|
model = Ticket
|
|
# fields = '__all__'
|
|
fields = ('ticket', 'id', 'priority', 'title', 'queue', 'status',
|
|
'created', 'due_date', 'assigned_to', 'row_class',
|
|
'time_spent')
|
|
|
|
def get_queue(self, obj):
|
|
return ({"title": obj.queue.title, "id": obj.queue.id})
|
|
|
|
def get_ticket(self, obj):
|
|
return (str(obj.id) + " " + obj.ticket)
|
|
|
|
def get_status(self, obj):
|
|
return (obj.get_status)
|
|
|
|
def get_created(self, obj):
|
|
return (humanize.naturaltime(obj.created))
|
|
|
|
def get_due_date(self, obj):
|
|
return (humanize.naturaltime(obj.due_date))
|
|
|
|
def get_assigned_to(self, obj):
|
|
if obj.assigned_to:
|
|
if obj.assigned_to.first_name:
|
|
return (obj.assigned_to.first_name)
|
|
else:
|
|
return (obj.assigned_to.email)
|
|
else:
|
|
return ("None")
|
|
|
|
def get_time_spent(self, obj):
|
|
return str(obj.time_spent)
|
|
|
|
def get_row_class(self, obj):
|
|
return (obj.get_priority_css_class)
|