mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2025-01-22 13:58:37 +01:00
264 lines
13 KiB
HTML
264 lines
13 KiB
HTML
{% extends "helpdesk/base.html" %}{% load i18n humanize %}{% load url from future %}
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{% block helpdesk_title %}{% trans "Tickets" %}{% endblock %}
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{% block helpdesk_head %}
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<script type='text/javascript' language='javascript' src='{{ STATIC_URL }}helpdesk/filter.js'></script>
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<script type='text/javascript' language='javascript'>
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$(document).ready(function() {
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// Enable Tabs
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$("#searchtabs").tabs({
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collapsible:true
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});
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// Hide all tabs by default
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$("#searchtabs > ul > li").removeClass().addClass("ui-corner-top ui-state-default");
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$("#searchtabs > div").addClass("ui-tabs-hide");
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$("#select_all").click(function() {
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$(".ticket_multi_select").attr('checked', true);
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return false;
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});
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$("#select_none").click(function() {
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$(".ticket_multi_select").attr('checked', false);
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return false;
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});
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$("#select_inverse").click(function() {
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$(".ticket_multi_select").each(function() {
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$(this).attr('checked', !$(this).attr('checked'));
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});
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return false;
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});
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});
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</script>
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{% endblock %}
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{% block h1_title %}Tickets
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{% if from_saved_query %} [{{ saved_query.title }}]{% endif %}{% endblock %}
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{% block helpdesk_body %}
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{% load in_list %}
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<div id="searchtabs" class="row">
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{% comment %}<ul>
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<li><a href='#tabfilter'>{% trans "Query Options" %}</a></li>
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{% if not from_saved_query %}
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<li><a href='#tabsave'>{% trans "Save This Query" %}</a></li>
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{% endif %}
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{% if user_saved_queries %}
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<li><a href='#tabload'>{% trans "Load Saved Query" %}</a></li>
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{% endif %}
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</ul>{% endcomment %}
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<div class="panel-group filter-options" id="accordion">
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<div id='tabfilter' class="panel panel-default">
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<div class="panel-heading">
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<h3 class="panel-title">
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<a data-toggle="collapse" data-parent="#accordion" href="#collapseOne">
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{% trans "Change Query" %}
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</a>
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</h3>
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</div>
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<div id="collapseOne" class="panel-collapse collapse in">
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<div class="panel-body">
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<form>
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<select name='select' id='filterBuilderSelect'>
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<option value='Sort'>{% trans "Sorting" %}</option>
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<option value='Owner'>{% trans "Owner" %}</option>
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<option value='Queue'>{% trans "Queue" %}</option>
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<option value='Status'>{% trans "Status" %}</option>
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<option value='Keywords'>{% trans "Keywords" %}</option>
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<option value='Dates'>{% trans "Date Range" %}</option>
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</select>
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<input type='button' id='filterBuilderButton' value='+' />
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{% csrf_token %}</form>
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<form method='get' action='./'>
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<div class='thumbnail filterBox{% if query_params.sorting %} filterBoxShow{% endif %}' id='filterBoxSort'>
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<label for='id_sort'>{% trans "Sorting" %}</label>
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<select id='id_sort' name='sort'>
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<option value='created'{% ifequal query_params.sorting "created"%} selected='selected'{% endifequal %}>
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{% trans "Created" %}
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</option>
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<option value='title'{% ifequal query_params.sorting "title"%} selected='selected'{% endifequal %}>
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{% trans "Title" %}
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</option>
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<option value='queue'{% ifequal query_params.sorting "queue"%} selected='selected'{% endifequal %}>
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{% trans "Queue" %}
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</option>
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<option value='status'{% ifequal query_params.sorting "status"%} selected='selected'{% endifequal %}>
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{% trans "Status" %}
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</option>
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<option value='priority'{% ifequal query_params.sorting "priority"%} selected='selected'{% endifequal %}>
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{% trans "Priority" %}
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</option>
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<option value='assigned_to'{% ifequal query_params.sorting "assigned_to"%} selected='selected'{% endifequal %}>
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{% trans "Owner" %}
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</option>
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</select>
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<label for='id_sortreverse'>{% trans "Reverse" %}</label>
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<input type='checkbox' name='sortreverse' id='id_sortreverse'{% if query_params.sortreverse %} checked='checked'{% endif %} />
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<p class='filterHelp'>{% trans "Ordering applied to tickets" %}</p>
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<input type='button' class='filterBuilderRemove' value='-' />
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</div>
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<div class='thumbnail filterBox{% if query_params.filtering.assigned_to__id__in %} filterBoxShow{% endif %}' id='filterBoxOwner'>
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<label for='id_owners'>{% trans "Owner(s)" %}</label>
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<select id='id_owners' name='assigned_to' multiple='selected' size='5'>
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{% for u in user_choices %}
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<option value='{{ u.id }}'{% if u.id|in_list:query_params.filtering.assigned_to__id__in %} selected='selected'{% endif %}>
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{{ u.username }}{% ifequal u user %} {% trans "(ME)" %}{% endifequal %}
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</option>
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{% endfor %}
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</select>
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<p class='filterHelp'>{% trans "Ctrl-Click to select multiple options" %}</p>
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<input type='button' class='filterBuilderRemove' value='-' />
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</div>
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<div class='thumbnail filterBox{% if query_params.filtering.queue__id__in %} filterBoxShow{% endif %}' id='filterBoxQueue'>
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<label for='id_queues'>{% trans "Queue(s)" %}</label><select id='id_queues' name='queue' multiple='selected' size='5'>{% for q in queue_choices %}<option value='{{ q.id }}'{% if q.id|in_list:query_params.filtering.queue__id__in %} selected='selected'{% endif %}>{{ q.title }}</option>{% endfor %}</select>
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<p class='filterHelp'>{% trans "Ctrl-click to select multiple options" %}</p>
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<input type='button' class='filterBuilderRemove' value='-' />
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</div>
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<div class='thumbnail filterBox{% if query_params.filtering.status__in %} filterBoxShow{% endif %}' id='filterBoxStatus'>
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<label for='id_statuses'>{% trans "Status(es)" %}</label><select id='id_statuses' name='status' multiple='selected' size='5'>{% for s in status_choices %}<option value='{{ s.0 }}'{% if s.0|in_list:query_params.filtering.status__in %} selected='selected'{% endif %}>{{ s.1 }}</option>{% endfor %}</select>
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<p class='filterHelp'>{% trans "Ctrl-click to select multiple options" %}</p>
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<input type='button' class='filterBuilderRemove' value='-' />
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</div>
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<div class='thumbnail filterBox{% if query_params.filtering.created__gte or query_params.filtering.created__lte %} filterBoxShow{% endif %}' id='filterBoxDates'>
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<label for='id_date_from'>{% trans "Date (From)" %}</label><input type='text' name='date_from' value='{{ query_params.filtering.created__gte }}' id='id_date_from' />
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<label for='id_date_to'>{% trans "Date (To)" %}</label><input type='text' name='date_to' value='{{ query_params.filtering.created__lte }}' id='id_date_to' />
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<p class='filterHelp'>{% trans "Use YYYY-MM-DD date format, eg 2011-05-29" %}</p>
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<input type='button' class='filterBuilderRemove' value='-' />
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</div>
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<div class='thumbnail filterBox{% if query %} filterBoxShow{% endif %}' id='filterBoxKeywords'>
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<label for='id_query'>{% trans "Keywords" %}</label><input type='text' name='q' value='{{ query }}' id='id_query' />
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<p class='filterHelp'>{% trans "Keywords are case-insensitive, and will be looked for in the title, body and submitter fields." %}</p>
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<input type='button' class='filterBuilderRemove' value='-' />
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</div>
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<hr style='clear: both;' />
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<input class="btn btn-primary" type='submit' value='{% trans "Apply Filter" %}' />
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{% if from_saved_query and saved_query.user == user %}
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<p>{% blocktrans with saved_query.title as query_name %}You are currently viewing saved query <strong>"{{ query_name }}"</strong>.{% endblocktrans %} <a href='{% url 'helpdesk_delete_query' saved_query.id %}'>{% trans "Delete Saved Query" %}</a></p>
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{% endif %}
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{% if from_saved_query %}
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<p>{% blocktrans with saved_query.id as query_id %}<a href='../reports/?saved_query={{ query_id }}'>Run a report</a> on this query to see stats and charts for the data listed below.{% endblocktrans %}</p>
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{% endif %}
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{% csrf_token %}</form>
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</div>
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</div>
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</div>
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{% if not from_saved_query %}
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<div class='panel panel-default' id='tabsave'>
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<div class="panel-heading">
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<h3 class="panel-title">
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<a data-toggle="collapse" data-parent="#accordion" href="#collapseTwo">
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{% trans "Save Query" %}</a>
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</h3>
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</div>
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<div id="collapseTwo" class="panel-collapse collapse">
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<div class="panel-body">
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<form method='post' action='{% url 'helpdesk_savequery' %}'>
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<input type='hidden' name='query_encoded' value='{{ urlsafe_query }}' />
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<dl>
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<dt><label for='id_title'>{% trans "Query Name" %}</label></dt>
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<dd><input type='text' name='title' id='id_title' /></dd>
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<dd class='form_help_text'>{% trans "This name appears in the drop-down list of saved queries. If you share your query, other users will see this name, so choose something clear and descriptive!" %}</dd>
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<dt><label for='id_shared'>{% trans "Shared?" %}</label></dt>
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<dd><input type='checkbox' name='shared' id='id_shared' /> {% trans "Yes, share this query with other users." %}</dd>
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<dd class='form_help_text'>{% trans "If you share this query, it will be visible by <em>all</em> other logged-in users." %}</dd>
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</dl>
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<div class='buttons'>
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<input class="btn btn-primary" type='submit' value='{% trans "Save Query" %}'>
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</div>
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{% csrf_token %}</form>
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</div>
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</div>
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</div>
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{% endif %}
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<div class="panel panel-default">
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<div class="panel-heading">
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<h3 class="panel-title">
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<a data-toggle="collapse" data-parent="#accordion" href="#collapseThree">
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{% trans "Use Saved Query" %}
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</a>
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</h3>
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</div>
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<div id="collapseThree" class="panel-collapse collapse">
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<div class="panel-body">
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<form method='get' action='{% url 'helpdesk_list' %}'>
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<p><label for='id_query_selector'>{% trans "Query" %}</label> <select name='saved_query' id='id_query_selector'>
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{% for q in user_saved_queries %}
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<option value='{{ q.id }}'>{{ q.title }}{% if q.shared %} (Shared{% ifnotequal user q.user %} by {{ q.user.username }}{% endifnotequal %}){% endif %}</option>
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{% endfor %}
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</select></p>
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<input class="btn btn-primary" type='submit' value='{% trans "Run Query" %}'>
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{% csrf_token %}</form>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="row">
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{{ search_message|safe }}
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<form method='post' action='{% url 'helpdesk_mass_update' %}' id="ticket_mass_update">
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<table class="table table-hover table-bordered table-striped">
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<caption>{% trans "Tickets" %}</caption>
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<thead>
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<tr><th>#</th><th> </th><th>{% trans "Pr" %}</th><th>{% trans "Title" %}</th><th>{% trans "Queue" %}</th><th>{% trans "Status" %}</th><th>{% trans "Created" %}</th><th>{% trans "Owner" %}</th></tr>
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</thead>
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<tbody>
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{% for ticket in tickets.object_list %}
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<tr>
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<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.ticket }}</a></th>
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<td><input type='checkbox' name='ticket_id' value='{{ ticket.id }}' class='ticket_multi_select' /></td>
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<td>{{ ticket.get_priority_span }}</td>
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<th><a href='{{ ticket.get_absolute_url }}'>{{ ticket.title }}</a></th>
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<td>{{ ticket.queue }}</td>
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<td>{{ ticket.get_status }}</td>
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<td><span title='{{ ticket.created|date:"r" }}'>{{ ticket.created|naturaltime }}</span></td>
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<td>{{ ticket.get_assigned_to }}</td>
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</tr>
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{% empty %}
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<tr><td colspan='5'>{% trans "No Tickets Match Your Selection" %}</td></tr>
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{% endfor %}
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</tbody>
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</table>
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<div class="pagination">
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<span class="step-links">
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{% if tickets.has_previous %}
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<a href="?{% if query_string %}{{ query_string }}&{% endif %}page={{ tickets.previous_page_number }}">{% trans "Previous" %}</a>
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{% endif %}
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<span class="current">
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{% blocktrans with tickets.number as ticket_num and tickets.paginator.num_pages as num_pages %}Page {{ ticket_num }} of {{ num_pages }}.{% endblocktrans %}
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</span>
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{% if tickets.has_next %}
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<a href="?{% if query_string %}{{ query_string }}&{% endif %}page={{ tickets.next_page_number }}">{% trans "Next" %}</a>
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{% endif %}
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</span>
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</div>
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<p><label>{% trans "Select:" %} </label> <a href='#select_all' id='select_all'>{% trans "All" %}</a> <a href='#select_none' id='select_none'>{% trans "None" %}</a> <a href='#select_inverse' id='select_inverse'>{% trans "Inverse" %}</a></p>
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<p><label for='id_mass_action'>{% trans "With Selected Tickets:" %}</label> <select name='action' id='id_mass_action'><option value='take'>{% trans "Take (Assign to me)" %}</option><option value='delete'>{% trans "Delete" %}</option><optgroup label='{% trans "Close" %}'><option value='close'>{% trans "Close (Don't Send E-Mail)" %}</option><option value='close_public'>{% trans "Close (Send E-Mail)" %}</option></optgroup><optgroup label='{% trans "Assign To" %}'><option value='unassign'>{% trans "Nobody (Unassign)" %}</option>{% for u in user_choices %}<option value='assign_{{ u.id }}'>{{ u.username }}</option>{% endfor %}</optgroup></select> <input type='submit' value='Go' /></p>
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{% csrf_token %}</form>
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{% endblock %}
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</div>
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