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6ef420427d
* Added support for e-mailing submitter when a ticket is closed * Added facility to e-mail owner when someone else acts on their ticket
11 lines
552 B
HTML
11 lines
552 B
HTML
{% extends "helpdesk/emails/base.html" %}
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{% block header %}Ticket Re-Assigned{% endblock %}
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{% block content %}
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>Hello,</p>
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<p style='font-family: "Trebuchet MS", Arial, sans-serif; font-size: 11pt;'>This is a courtesy e-mail to let you know that ticket <a href='{{ ticket.staff_url }}'><b>{{ ticket.ticket }}</b></a> (<em>{{ ticket.title }}</em>) has been {% if ticket.assigned_to %}assigned to {{ ticket.assigned_to %}{% else %}unassigned{% endif %}.</p>
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{% endblock %}
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