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6ef420427d
* Added support for e-mailing submitter when a ticket is closed * Added facility to e-mail owner when someone else acts on their ticket
14 lines
431 B
Plaintext
14 lines
431 B
Plaintext
Hello,
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A ticket currently assigned to you with a subject of {{ ticket.title }} has had a resolution added.
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The following resolution was added to ticket {{ ticket.ticket }}:
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{{ resolution }}
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This resolution has been e-mailed to the submitter, who will verify it before you can close this ticket.
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If you wish to view this ticket online, you can visit {{ ticket.get_staff_url }}.
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{% include "helpdesk/emails/text_footer.txt" %}
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