mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-11-26 18:03:28 +01:00
80 lines
1.9 KiB
Python
80 lines
1.9 KiB
Python
# -*- coding: utf-8 -*-
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import sys
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from django.contrib.auth import get_user_model
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from helpdesk.models import Ticket, Queue, UserSettings
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User = get_user_model()
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def get_staff_user(username='helpdesk.staff', password='password'):
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try:
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user = User.objects.get(username=username)
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except User.DoesNotExist:
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user = User.objects.create_user(username=username, password=password, email='staff@example.com')
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user.is_staff = True
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user.save()
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else:
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user.set_password(password)
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user.save()
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return user
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def reload_urlconf(urlconf=None):
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from django.utils import six
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if six.PY2:
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from imp import reload
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else:
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from importlib import reload
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if urlconf is None:
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from django.conf import settings
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urlconf = settings.ROOT_URLCONF
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if HELPDESK_URLCONF in sys.modules:
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reload(sys.modules[HELPDESK_URLCONF])
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if urlconf in sys.modules:
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reload(sys.modules[urlconf])
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from django.urls import clear_url_caches
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clear_url_caches()
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def update_user_settings(user, **kwargs):
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usersettings = user.usersettings_helpdesk
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settings = usersettings.settings
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settings.update(kwargs)
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usersettings.settings = settings
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usersettings.save()
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def delete_user_settings(user, *args):
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usersettings = user.usersettings_helpdesk
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settings = usersettings.settings
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for setting in args:
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if setting in settings:
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del settings[setting]
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usersettings.settings = settings
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usersettings.save()
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def create_ticket(**kwargs):
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q = kwargs.get('queue', None)
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if q is None:
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try:
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q = Queue.objects.all()[0]
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except IndexError:
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q = Queue.objects.create(title='Test Q', slug='test', )
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data = {
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'title': "I wish to register a complaint",
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'queue': q,
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}
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data.update(kwargs)
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return Ticket.objects.create(**data)
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HELPDESK_URLCONF = 'helpdesk.urls'
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