django-helpdeskmig/docs/standalone.rst
2023-10-14 18:48:53 +02:00

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==============================
Django-Helpdesk Standalone Installation
==============================
Installation
------------
1. Clone the django-helpdesk repository:
.. code-block:: bash
git clone git@github.com:django-helpdesk/django-helpdesk.git
2. Go to the standalone helpdesk installation directory:
.. code-block:: bash
cd django-helpdesk/standalone
3. Execute the installation script:
.. code-block:: bash
./setup.sh
4. Start the services:
.. code-block:: bash
docker-compose up
Creating an Admin User
----------------------
1. List the running containers:
.. code-block:: bash
docker ps
2. Execute into the `standalone-django-helpdesk-1` container:
.. code-block:: bash
docker exec -it standalone-django-helpdesk-1 bash
3. Change directory to the application's root:
.. code-block:: bash
cd /opt/django-helpdesk/standalone
4. Create a superuser:
.. code-block:: bash
python3 manage.py createsuperuser
5. Visit `localhost:80` in your browser to access the server. Navigate to the `/admin` URL to set up new users. Ensure to configure the "Site" in the admin section for ticket email URLs to function correctly.
Configuration for Production Use
--------------------------------
1. Update the `Caddyfile` to replace the `localhost` URL with your desired production URL.
2. Modify the `docker-compose` file to adjust the paths. By default, files are stored in `/tmp`.
3. For custom configurations, bindmount a `local_settings.py` into `/opt/django-helpdesk/standalone/config/local_settings.py`.
4. To customize the logo in the top-left corner of the helpdesk:
.. code-block:: html
<style>
.navbar-brand {
background: url("https://www.libertyaces.com/files/liberty-logo.png") no-repeat;
background-size: auto;
width: 320px;
background-size: contain;
height: 40px;
text-align: right;
}
</style>
AWS SES Email Configuration
---------------------------
An example `local_settings` configuration for utilizing AWS SES for email:
.. code-block:: python
import os
DEFAULT_FROM_EMAIL = "support@bitswan.space"
SERVER_EMAIL = "support@bitswan.space"
AWS_ACCESS_KEY_ID = os.environ.get("AWS_ACCESS_KEY_ID")
EMAIL_BACKEND = "django_ses.SESBackend"
AWS_SES_REGION_NAME = "eu-west-1"
AWS_SES_REGION_ENDPOINT = "email.eu-west-1.amazonaws.com"
AWS_SECRET_ACCESS_KEY = os.environ.get("AWS_SECRET_ACCESS_KEY")
To integrate `django-ses`, bindmount a file to `/opt/extra-dependencies.txt` containing:
.. code-block:: text
django-ses
Ensure to update the `docker.env` file with your necessary secrets.