mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-12-03 21:34:52 +01:00
1811 lines
41 KiB
Plaintext
1811 lines
41 KiB
Plaintext
# SOME DESCRIPTIVE TITLE.
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# Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER
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# This file is distributed under the same license as the PACKAGE package.
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# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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#
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#, fuzzy
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msgid ""
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msgstr ""
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"Project-Id-Version: PACKAGE VERSION\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2009-12-16 09:17+0000\n"
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"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
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"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
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"Language-Team: LANGUAGE <LL@li.org>\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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"Content-Transfer-Encoding: 8bit\n"
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#: forms.py:28 forms.py:203 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/rss_list.html:23 templates/helpdesk/ticket_list.html:54
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#: templates/helpdesk/ticket_list.html:75
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#: templates/helpdesk/ticket_list.html:183
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msgid "Queue"
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msgstr ""
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#: forms.py:37
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msgid "Summary of the problem"
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msgstr ""
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#: forms.py:42
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msgid "Submitter E-Mail Address"
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msgstr ""
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#: forms.py:43
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msgid ""
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"This e-mail address will receive copies of all public updates to this ticket."
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msgstr ""
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#: forms.py:49
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msgid "Description of Issue"
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msgstr ""
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#: forms.py:56
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msgid "Case owner"
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msgstr ""
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#: forms.py:57
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msgid ""
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"If you select an owner other than yourself, they'll be e-mailed details of "
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"this ticket immediately."
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msgstr ""
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#: forms.py:65 models.py:312 management/commands/escalate_tickets.py:152
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#: templates/helpdesk/public_view_ticket.html:21
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#: templates/helpdesk/ticket.html:65 templates/helpdesk/ticket.html.py:170
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#: templates/helpdesk/ticket_list.html:81 views/staff.py:231
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msgid "Priority"
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msgstr ""
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#: forms.py:66
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msgid "Please select a priority carefully. If unsure, leave it as '3'."
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msgstr ""
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#: forms.py:72 forms.py:239
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msgid "Attach File"
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msgstr ""
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#: forms.py:73 forms.py:240
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msgid "You can attach a file such as a document or screenshot to this ticket."
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msgstr ""
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#: forms.py:81 templates/helpdesk/public_view_ticket.html:27
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#: templates/helpdesk/ticket.html:76 templates/helpdesk/ticket.html.py:173
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#: templates/helpdesk/ticket_list.html:58
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:242
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msgid "Tags"
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msgstr ""
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#: forms.py:82
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msgid ""
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"Words, separated by spaces, or phrases separated by commas. These should "
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"communicate significant characteristics of this ticket"
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msgstr ""
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#: forms.py:115
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msgid "Ticket Opened"
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msgstr ""
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#: forms.py:122
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#, python-format
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msgid "Ticket Opened & Assigned to %(name)s"
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msgstr ""
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#: forms.py:212
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msgid "Summary of your query"
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msgstr ""
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#: forms.py:217
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msgid "Your E-Mail Address"
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msgstr ""
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#: forms.py:218
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msgid "We will e-mail you when your ticket is updated."
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msgstr ""
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#: forms.py:223
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msgid "Description of your issue"
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msgstr ""
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#: forms.py:225
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msgid ""
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"Please be as descriptive as possible, including any details we may need to "
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"address your query."
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msgstr ""
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#: forms.py:233
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msgid "Urgency"
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msgstr ""
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#: forms.py:234
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msgid "Please select a priority carefully."
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msgstr ""
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#: forms.py:264
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msgid "Ticket Opened Via Web"
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msgstr ""
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#: forms.py:334
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msgid "Show Ticket List on Login?"
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msgstr ""
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#: forms.py:335
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msgid "Display the ticket list upon login? Otherwise, the dashboard is shown."
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msgstr ""
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#: forms.py:340
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msgid "E-mail me on ticket change?"
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msgstr ""
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#: forms.py:341
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msgid ""
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"If you're the ticket owner and the ticket is changed via the web by somebody "
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"else, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:346
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msgid "E-mail me when assigned a ticket?"
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msgstr ""
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#: forms.py:347
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msgid ""
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"If you are assigned a ticket via the web, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:352
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msgid "E-mail me when a ticket is changed via the API?"
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msgstr ""
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#: forms.py:353
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msgid "If a ticket is altered by the API, do you want to receive an e-mail?"
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msgstr ""
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#: forms.py:358
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msgid "Number of tickets to show per page"
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msgstr ""
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#: forms.py:359
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msgid "How many tickets do you want to see on the Ticket List page?"
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msgstr ""
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#: forms.py:366
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msgid "Use my e-mail address when submitting tickets?"
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msgstr ""
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#: forms.py:367
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msgid ""
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"When you submit a ticket, do you want to automatically use your e-mail "
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"address as the submitter address? You can type a different e-mail address "
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"when entering the ticket if needed, this option only changes the default."
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msgstr ""
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#: models.py:32 models.py:250 models.py:460 models.py:744 models.py:775
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#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket.html:164 templates/helpdesk/ticket_list.html:72
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#: templates/helpdesk/ticket_list.html:183 views/staff.py:221
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msgid "Title"
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msgstr ""
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#: models.py:37 models.py:749
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msgid "Slug"
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msgstr ""
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#: models.py:38
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msgid ""
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"This slug is used when building ticket ID's. Once set, try not to change it "
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"or e-mailing may get messy."
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msgstr ""
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#: models.py:43 models.py:963 models.py:1029
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#: templates/helpdesk/email_ignore_list.html:13
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#: templates/helpdesk/ticket_cc_list.html:15
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msgid "E-Mail Address"
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msgstr ""
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#: models.py:46
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msgid ""
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"All outgoing e-mails for this queue will use this e-mail address. If you use "
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"IMAP or POP3, this should be the e-mail address for that mailbox."
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msgstr ""
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#: models.py:52
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msgid "Locale"
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msgstr ""
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#: models.py:56
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msgid ""
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"Locale of this queue. All correspondence in this queue will be in this "
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"language."
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msgstr ""
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#: models.py:60
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msgid "Allow Public Submission?"
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msgstr ""
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#: models.py:63
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msgid "Should this queue be listed on the public submission form?"
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msgstr ""
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#: models.py:68
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msgid "Allow E-Mail Submission?"
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msgstr ""
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#: models.py:71
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msgid "Do you want to poll the e-mail box below for new tickets?"
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msgstr ""
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#: models.py:76
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msgid "Escalation Days"
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msgstr ""
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#: models.py:79
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msgid ""
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"For tickets which are not held, how often do you wish to increase their "
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"priority? Set to 0 for no escalation."
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msgstr ""
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#: models.py:84
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msgid "New Ticket CC Address"
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msgstr ""
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#: models.py:87
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all new tickets created for this queue"
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msgstr ""
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#: models.py:92
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msgid "Updated Ticket CC Address"
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msgstr ""
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#: models.py:95
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msgid ""
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"If an e-mail address is entered here, then it will receive notification of "
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"all activity (new tickets, closed tickets, updates, reassignments, etc) for "
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"this queue"
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msgstr ""
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#: models.py:101
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msgid "E-Mail Box Type"
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msgstr ""
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#: models.py:103
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msgid "POP 3"
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msgstr ""
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#: models.py:103
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msgid "IMAP"
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msgstr ""
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#: models.py:106
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msgid ""
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"E-Mail server type for creating tickets automatically from a mailbox - both "
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"POP3 and IMAP are supported."
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msgstr ""
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#: models.py:111
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msgid "E-Mail Hostname"
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msgstr ""
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#: models.py:115
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msgid ""
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"Your e-mail server address - either the domain name or IP address. May be "
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"\"localhost\"."
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msgstr ""
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#: models.py:120
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msgid "E-Mail Port"
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msgstr ""
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#: models.py:123
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msgid ""
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"Port number to use for accessing e-mail. Default for POP3 is \"110\", and "
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"for IMAP is \"143\". This may differ on some servers. Leave it blank to use "
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"the defaults."
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msgstr ""
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#: models.py:129
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msgid "Use SSL for E-Mail?"
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msgstr ""
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#: models.py:132
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msgid ""
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"Whether to use SSL for IMAP or POP3 - the default ports when using SSL are "
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"993 for IMAP and 995 for POP3."
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msgstr ""
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#: models.py:137
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msgid "E-Mail Username"
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msgstr ""
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#: models.py:141
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msgid "Username for accessing this mailbox."
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msgstr ""
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#: models.py:145
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msgid "E-Mail Password"
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msgstr ""
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#: models.py:149
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msgid "Password for the above username"
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msgstr ""
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#: models.py:153
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msgid "IMAP Folder"
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msgstr ""
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#: models.py:157
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msgid ""
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"If using IMAP, what folder do you wish to fetch messages from? This allows "
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"you to use one IMAP account for multiple queues, by filtering messages on "
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"your IMAP server into separate folders. Default: INBOX."
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msgstr ""
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#: models.py:164
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msgid "E-Mail Check Interval"
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msgstr ""
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#: models.py:165
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msgid "How often do you wish to check this mailbox? (in Minutes)"
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msgstr ""
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#: models.py:235 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/ticket.html:134
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msgid "Open"
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msgstr ""
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#: models.py:236 templates/helpdesk/ticket.html:139
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#: templates/helpdesk/ticket.html.py:144 templates/helpdesk/ticket.html:149
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msgid "Reopened"
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msgstr ""
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#: models.py:237 templates/helpdesk/dashboard.html:10
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#: templates/helpdesk/ticket.html:135 templates/helpdesk/ticket.html.py:140
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#: templates/helpdesk/ticket.html:145
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msgid "Resolved"
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msgstr ""
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#: models.py:238 templates/helpdesk/ticket.html:136
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#: templates/helpdesk/ticket.html.py:141 templates/helpdesk/ticket.html:146
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#: templates/helpdesk/ticket.html.py:150
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msgid "Closed"
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msgstr ""
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#: models.py:242
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msgid "1. Critical"
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msgstr ""
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#: models.py:243
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msgid "2. High"
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msgstr ""
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#: models.py:244
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msgid "3. Normal"
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msgstr ""
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#: models.py:245
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msgid "4. Low"
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msgstr ""
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#: models.py:246
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msgid "5. Very Low"
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msgstr ""
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#: models.py:257 templates/helpdesk/dashboard.html:44
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#: templates/helpdesk/ticket_list.html:69
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#: templates/helpdesk/ticket_list.html:183
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msgid "Created"
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msgstr ""
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#: models.py:259
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msgid "Date this ticket was first created"
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msgstr ""
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#: models.py:263
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msgid "Modified"
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msgstr ""
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#: models.py:265
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msgid "Date this ticket was most recently changed."
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msgstr ""
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#: models.py:269 templates/helpdesk/public_view_ticket.html:16
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#: templates/helpdesk/ticket.html:60
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msgid "Submitter E-Mail"
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msgstr ""
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#: models.py:272
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msgid ""
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"The submitter will receive an email for all public follow-ups left for this "
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"task."
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msgstr ""
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#: models.py:284 templates/helpdesk/dashboard.html:26
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#: templates/helpdesk/ticket_list.html:55
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#: templates/helpdesk/ticket_list.html:78
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#: templates/helpdesk/ticket_list.html:183
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msgid "Status"
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msgstr ""
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#: models.py:290
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msgid "On Hold"
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msgstr ""
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#: models.py:293
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msgid "If a ticket is on hold, it will not automatically be escalated."
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msgstr ""
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#: models.py:298 models.py:753 templates/helpdesk/public_view_ticket.html:33
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#: templates/helpdesk/ticket.html:83
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msgid "Description"
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msgstr ""
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#: models.py:301
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msgid "The content of the customers query."
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msgstr ""
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#: models.py:305 templates/helpdesk/public_view_ticket.html:40
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#: templates/helpdesk/ticket.html:90
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msgid "Resolution"
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msgstr ""
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#: models.py:308
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msgid "The resolution provided to the customer by our staff."
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msgstr ""
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#: models.py:316
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msgid "1 = Highest Priority, 5 = Low Priority"
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msgstr ""
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#: models.py:323
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msgid ""
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"The date this ticket was last escalated - updated automatically by "
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"management/commands/escalate_tickets.py."
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msgstr ""
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#: models.py:332 templates/helpdesk/ticket.html:56 views/feeds.py:91
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#: views/feeds.py:117 views/feeds.py:171 views/staff.py:178
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msgid "Unassigned"
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msgstr ""
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#: models.py:371
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msgid " - On Hold"
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msgstr ""
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#: models.py:456 models.py:678 models.py:956
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msgid "Date"
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msgstr ""
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#: models.py:467 views/staff.py:192
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msgid "Comment"
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msgstr ""
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#: models.py:473
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msgid "Public"
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msgstr ""
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#: models.py:476
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msgid ""
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"Public tickets are viewable by the submitter and all staff, but non-public "
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"tickets can only be seen by staff."
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msgstr ""
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#: models.py:487 templates/helpdesk/ticket.html:132
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msgid "New Status"
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msgstr ""
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#: models.py:491
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msgid "If the status was changed, what was it changed to?"
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msgstr ""
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#: models.py:522
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msgid "Field"
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msgstr ""
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#: models.py:527
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msgid "Old Value"
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msgstr ""
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#: models.py:533
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msgid "New Value"
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msgstr ""
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#: models.py:541
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msgid "removed"
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msgstr ""
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#: models.py:543
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#, python-format
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msgid "set to %s"
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msgstr ""
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#: models.py:545
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#, python-format
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msgid "changed from \"%(old_value)s\" to \"%(new_value)s\""
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msgstr ""
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#: models.py:576
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msgid "File"
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msgstr ""
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#: models.py:581
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msgid "Filename"
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msgstr ""
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#: models.py:586
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msgid "MIME Type"
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msgstr ""
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#: models.py:591
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msgid "Size"
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msgstr ""
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#: models.py:592
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msgid "Size of this file in bytes"
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msgstr ""
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#: models.py:627
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msgid ""
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"Leave blank to allow this reply to be used for all queues, or select those "
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"queues you wish to limit this reply to."
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msgstr ""
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#: models.py:632 models.py:673 models.py:951
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#: templates/helpdesk/email_ignore_list.html:13
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msgid "Name"
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msgstr ""
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#: models.py:634
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msgid ""
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"Only used to assist users with selecting a reply - not shown to the user."
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msgstr ""
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#: models.py:639
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msgid "Body"
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msgstr ""
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#: models.py:640
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msgid ""
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"Context available: {{ ticket }} - ticket object (eg {{ ticket.title }}); "
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"{{ queue }} - The queue; and {{ user }} - the current user."
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msgstr ""
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#: models.py:667
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msgid ""
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"Leave blank for this exclusion to be applied to all queues, or select those "
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"queues you wish to exclude with this entry."
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msgstr ""
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#: models.py:679
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msgid "Date on which escalation should not happen"
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msgstr ""
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#: models.py:696
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msgid "Template Name"
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msgstr ""
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#: models.py:702
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msgid "Subject"
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msgstr ""
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#: models.py:704
|
|
msgid ""
|
|
"This will be prefixed with \"[ticket.ticket] ticket.title\". We recommend "
|
|
"something simple such as \"(Updated\") or \"(Closed)\" - the same context is "
|
|
"available as in plain_text, below."
|
|
msgstr ""
|
|
|
|
#: models.py:710
|
|
msgid "Heading"
|
|
msgstr ""
|
|
|
|
#: models.py:712
|
|
msgid ""
|
|
"In HTML e-mails, this will be the heading at the top of the email - the same "
|
|
"context is available as in plain_text, below."
|
|
msgstr ""
|
|
|
|
#: models.py:718
|
|
msgid "Plain Text"
|
|
msgstr ""
|
|
|
|
#: models.py:719
|
|
msgid ""
|
|
"The context available to you includes {{ ticket }}, {{ queue }}, and "
|
|
"depending on the time of the call: {{ resolution }} or {{ comment }}."
|
|
msgstr ""
|
|
|
|
#: models.py:725
|
|
msgid "HTML"
|
|
msgstr ""
|
|
|
|
#: models.py:726
|
|
msgid "The same context is available here as in plain_text, above."
|
|
msgstr ""
|
|
|
|
#: models.py:780
|
|
msgid "Question"
|
|
msgstr ""
|
|
|
|
#: models.py:784
|
|
msgid "Answer"
|
|
msgstr ""
|
|
|
|
#: models.py:788
|
|
msgid "Votes"
|
|
msgstr ""
|
|
|
|
#: models.py:789
|
|
msgid "Total number of votes cast for this item"
|
|
msgstr ""
|
|
|
|
#: models.py:793
|
|
msgid "Positive Votes"
|
|
msgstr ""
|
|
|
|
#: models.py:794
|
|
msgid "Number of votes for this item which were POSITIVE."
|
|
msgstr ""
|
|
|
|
#: models.py:798
|
|
msgid "Last Updated"
|
|
msgstr ""
|
|
|
|
#: models.py:799
|
|
msgid "The date on which this question was most recently changed."
|
|
msgstr ""
|
|
|
|
#: models.py:813
|
|
msgid "Unrated"
|
|
msgstr ""
|
|
|
|
#: models.py:841 templates/helpdesk/ticket_list.html:142
|
|
msgid "Query Name"
|
|
msgstr ""
|
|
|
|
#: models.py:843
|
|
msgid "User-provided name for this query"
|
|
msgstr ""
|
|
|
|
#: models.py:847
|
|
msgid "Shared With Other Users?"
|
|
msgstr ""
|
|
|
|
#: models.py:850
|
|
msgid "Should other users see this query?"
|
|
msgstr ""
|
|
|
|
#: models.py:854
|
|
msgid "Search Query"
|
|
msgstr ""
|
|
|
|
#: models.py:855
|
|
msgid "Pickled query object. Be wary changing this."
|
|
msgstr ""
|
|
|
|
#: models.py:876
|
|
msgid "Settings Dictionary"
|
|
msgstr ""
|
|
|
|
#: models.py:877
|
|
msgid ""
|
|
"This is a base64-encoded representation of a pickled Python dictionary. Do "
|
|
"not change this field via the admin."
|
|
msgstr ""
|
|
|
|
#: models.py:945
|
|
msgid ""
|
|
"Leave blank for this e-mail to be ignored on all queues, or select those "
|
|
"queues you wish to ignore this e-mail for."
|
|
msgstr ""
|
|
|
|
#: models.py:957
|
|
msgid "Date on which this e-mail address was added"
|
|
msgstr ""
|
|
|
|
#: models.py:965
|
|
msgid ""
|
|
"Enter a full e-mail address, or portions with wildcards, eg *@domain.com or "
|
|
"postmaster@*."
|
|
msgstr ""
|
|
|
|
#: models.py:970
|
|
msgid "Save Emails in Mailbox?"
|
|
msgstr ""
|
|
|
|
#: models.py:973
|
|
msgid ""
|
|
"Do you want to save emails from this address in the mailbox? If this is "
|
|
"unticked, emails from this address will be deleted."
|
|
msgstr ""
|
|
|
|
#: models.py:1025
|
|
msgid "User who wishes to receive updates for this ticket."
|
|
msgstr ""
|
|
|
|
#: models.py:1032
|
|
msgid "For non-user followers, enter their e-mail address"
|
|
msgstr ""
|
|
|
|
#: models.py:1036
|
|
msgid "Can View Ticket?"
|
|
msgstr ""
|
|
|
|
#: models.py:1038
|
|
msgid "Can this CC login to view the ticket details?"
|
|
msgstr ""
|
|
|
|
#: models.py:1042
|
|
msgid "Can Update Ticket?"
|
|
msgstr ""
|
|
|
|
#: models.py:1044
|
|
msgid "Can this CC login and update the ticket?"
|
|
msgstr ""
|
|
|
|
#: management/commands/escalate_tickets.py:146
|
|
#, python-format
|
|
msgid "Ticket escalated after %s days"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:148
|
|
msgid "Created from e-mail"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:152
|
|
msgid "Unknown Sender"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:204
|
|
msgid ""
|
|
"No plain-text email body available. Please see attachment email_html_body."
|
|
"html."
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:208
|
|
msgid "email_html_body.html"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:285
|
|
msgid " (Reopened"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:287
|
|
msgid " (Updated)"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:309
|
|
#, python-format
|
|
msgid "E-Mail Received from %(sender_email)s"
|
|
msgstr ""
|
|
|
|
#: management/commands/get_email.py:317
|
|
#, python-format
|
|
msgid "Ticket Re-Opened by E-Mail Received from %(sender_email)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:4
|
|
msgid "Powered by Jutda Helpdesk"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:9 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:23 templates/helpdesk/rss_list.html:28
|
|
msgid "My Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:10
|
|
msgid "All Recent Activity"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:11 templates/helpdesk/dashboard.html:43
|
|
#: templates/helpdesk/rss_list.html:15
|
|
msgid "Unassigned Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:17 templates/helpdesk/public_base.html:3
|
|
#: templates/helpdesk/public_base.html:11
|
|
msgid "Helpdesk"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:19
|
|
msgid "Dashboard"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:20 templates/helpdesk/ticket_list.html:182
|
|
msgid "Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:21
|
|
msgid "New Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:22
|
|
msgid "Stats"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:23
|
|
msgid "Logout"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:24
|
|
msgid "Search..."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:24
|
|
msgid "Enter a keyword, or a ticket number to jump straight to that ticket."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:31
|
|
msgid "Powered by <a href='http://www.jutdahelpdesk.com/'>Jutda Helpdesk</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:31 templates/helpdesk/rss_list.html:9
|
|
#: templates/helpdesk/rss_list.html:12 templates/helpdesk/rss_list.html:15
|
|
#: templates/helpdesk/rss_list.html:27 templates/helpdesk/rss_list.html:28
|
|
msgid "RSS Icon"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:31 templates/helpdesk/rss_list.html:2
|
|
#: templates/helpdesk/rss_list.html.py:4
|
|
msgid "RSS Feeds"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:31
|
|
msgid "API"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:31
|
|
msgid "User Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/base.html:31
|
|
msgid "System Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:3
|
|
msgid "Delete Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Query</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you want to delete this saved filter (<em>%(query_title)s</"
|
|
"em>)? To re-create it, you will need to manually re-filter your ticket "
|
|
"listing.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:11
|
|
msgid ""
|
|
"\n"
|
|
"<p>You have shared this query, so other users may be using it. If you delete "
|
|
"it, they will have to manually create their own query.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/confirm_delete_saved_query.html:15
|
|
#: templates/helpdesk/delete_ticket.html:11
|
|
msgid ""
|
|
"<p><a href='../'>No, Don't Delete It</a></p>\n"
|
|
"\n"
|
|
"<form method='post' action='./'><input type='submit' value='Yes - Delete "
|
|
"It' /></form>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:3
|
|
msgid "Create Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:6
|
|
msgid ""
|
|
"<h2>Submit a Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as "
|
|
"descriptive a title and description as possible.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:17
|
|
#: templates/helpdesk/edit_ticket.html:19
|
|
#: templates/helpdesk/public_homepage.html:31
|
|
msgid "(Optional)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/create_ticket.html:26
|
|
#: templates/helpdesk/public_homepage.html:40
|
|
msgid "Submit Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:2
|
|
msgid "Helpdesk Dashboard"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:9
|
|
msgid "Helpdesk Summary"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:25
|
|
msgid "Your Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:26 templates/helpdesk/dashboard.html:44
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
msgid "Pr"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:26
|
|
msgid "Last Update"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:38
|
|
msgid "You have no tickets assigned to you."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:52 templates/helpdesk/ticket.html:56
|
|
msgid "Take"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:52
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
#: templates/helpdesk/email_ignore_list.html:23
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
#: templates/helpdesk/ticket_cc_list.html:23
|
|
msgid "Delete"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/dashboard.html:56
|
|
msgid "There are no unassigned tickets."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/delete_ticket.html:3
|
|
msgid "Delete Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/delete_ticket.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you want to delete this ticket (<em>%(ticket_title)s</em>)? "
|
|
"All traces of the ticket, including followups, attachments, and updates will "
|
|
"be irreversably removed.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:3
|
|
msgid "Edit Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:6
|
|
msgid ""
|
|
"<h2>Edit a Ticket</h2>\n"
|
|
"\n"
|
|
"<p>Unless otherwise stated, all fields are required. Please provide as "
|
|
"descriptive a title and description as possible.</p>\n"
|
|
"\n"
|
|
"<p><strong>Note:</strong> Editing a ticket does <em>not</em> send an e-mail "
|
|
"to the ticket owner or submitter. No new details should be entered, this "
|
|
"form should only be used to fix incorrect details or clean up the submission."
|
|
"</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/edit_ticket.html:28
|
|
msgid "Save Changes"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:3
|
|
#: templates/helpdesk/email_ignore_add.html:23
|
|
msgid "Ignore E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignore E-Mail Address</h2>\n"
|
|
"\n"
|
|
"<p>To ignore an e-mail address and prevent any emails from that address "
|
|
"creating tickets automatically, enter the e-mail address below.</p>\n"
|
|
"\n"
|
|
"<p>You can either enter a whole e-mail address such as <em>email@domain.com</"
|
|
"em> or a portion of an e-mail address with a wildcard, such as <em>*@domain."
|
|
"com</em> or <em>user@*</em>.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:3
|
|
msgid "Delete Ignored E-Mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Un-Ignore E-Mail Address</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to stop removing this email address (<em>%"
|
|
"(email_address)s</em>) and allow their e-mails to automatically create "
|
|
"tickets in your system? You can re-add this e-mail address at any time.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_del.html:11
|
|
msgid ""
|
|
"<p><a href='../../'>Keep Ignoring It</a></p>\n"
|
|
"\n"
|
|
"<form method='post' action='./'><input type='submit' value='Stop Ignoring "
|
|
"It' /></form>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:3
|
|
#: templates/helpdesk/email_ignore_list.html:12
|
|
msgid "Ignored E-Mail Addresses"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ignored E-Mail Addresses</h2>\n"
|
|
"\n"
|
|
"<p>The following e-mail addresses are currently being ignored by the "
|
|
"incoming e-mail processor. You can <a href='add/'>add a new e-mail address "
|
|
"to the list</a> or delete any of the items below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Date Added"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Queues"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:13
|
|
msgid "Keep in mailbox?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:21
|
|
msgid "All"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:22
|
|
msgid "Keep"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/email_ignore_list.html:29
|
|
msgid ""
|
|
"<strong>Note:</strong> If the 'Keep' option is not selected, emails sent "
|
|
"from that address will be deleted permanently."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:4
|
|
#: templates/helpdesk/kb_category.html:11
|
|
#, python-format
|
|
msgid "Knowledgebase Category: %(kbcat)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:6
|
|
#, python-format
|
|
msgid "You are viewing all items in the %(kbcat)s category."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_category.html:12
|
|
msgid "Article"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:4 templates/helpdesk/public_base.html:14
|
|
msgid "Knowledgebase"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:6
|
|
msgid ""
|
|
"We have listed a number of knowledgebase articles for your perusal in the "
|
|
"following categories. Please check to see if any of these articles address "
|
|
"your problem prior to opening a support ticket."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:9
|
|
msgid "Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_index.html:10
|
|
msgid "Category"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:4
|
|
#, python-format
|
|
msgid "Knowledgebase: %(item)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:13
|
|
#, python-format
|
|
msgid ""
|
|
"View <a href='%(category_url)s'>other <em>%(category_title)s</em> articles</"
|
|
"a>, or continue <a href='../'>viewing other knowledgebase articles</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:15
|
|
msgid "Feedback"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:17
|
|
msgid ""
|
|
"We give our users an opportunity to vote for items that they believe have "
|
|
"helped them out, in order for us to better serve future customers. We would "
|
|
"appreciate your feedback on this article. Did you find it useful?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:20
|
|
msgid "This article was useful to me"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:21
|
|
msgid "This article was <strong>not</strong> useful to me"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:24
|
|
msgid "The results of voting by other readers of this article are below:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:27
|
|
#, python-format
|
|
msgid "Recommendations: %(recommendations)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:28
|
|
#, python-format
|
|
msgid "Votes: %(votes)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/kb_item.html:29
|
|
#, python-format
|
|
msgid "Overall Rating: %(score)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_base.html:13
|
|
msgid "Submit A Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_base.html:15
|
|
msgid "Log In"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_base.html:22
|
|
msgid "Powered by <a href='http://www.jutda.com.au/'>Jutda HelpDesk</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:4
|
|
#: templates/helpdesk/public_view_form.html:4
|
|
#: templates/helpdesk/public_view_ticket.html:2
|
|
msgid "View a Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:9
|
|
#: templates/helpdesk/public_view_form.html:12
|
|
msgid "Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:12
|
|
#: templates/helpdesk/public_view_form.html:15
|
|
msgid "Your E-mail Address"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:16
|
|
#: templates/helpdesk/public_view_form.html:19
|
|
msgid "View Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:20
|
|
msgid "Submit a Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_homepage.html:22
|
|
msgid ""
|
|
"All fields are required. Please provide as descriptive a title and "
|
|
"description as possible."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:4
|
|
msgid "Unable To Open Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_spam.html:6
|
|
msgid ""
|
|
"<p>Sorry, but there has been an error trying to submit your ticket.</p>\n"
|
|
"\n"
|
|
"<p>Our system has marked your submission as <strong>spam</strong>, so we are "
|
|
"unable to save it. If this is not spam, please press back and re-type your "
|
|
"message. Be careful to avoid sounding 'spammy', and if you have heaps of "
|
|
"links please try removing them if possible.</p>\n"
|
|
"\n"
|
|
"<p>We are sorry for any inconvenience, however this check is required to "
|
|
"avoid our helpdesk resources being overloaded by spammers.</p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_form.html:8
|
|
msgid "Error:"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:8
|
|
#, python-format
|
|
msgid "Queue: %(queue_name)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:11
|
|
#: templates/helpdesk/ticket.html:50
|
|
msgid "Submitted On"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:40
|
|
#: templates/helpdesk/ticket.html:90
|
|
msgid "Accept"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:40
|
|
#: templates/helpdesk/ticket.html:90
|
|
msgid "Accept and Close"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:49
|
|
#: templates/helpdesk/ticket.html:99
|
|
msgid "Follow-Ups"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/public_view_ticket.html:57
|
|
#: templates/helpdesk/ticket.html:107
|
|
#, python-format
|
|
msgid "Changed %(field)s from %(old_value)s to %(new_value)s."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:3
|
|
#: templates/helpdesk/report_output.html:3
|
|
#: templates/helpdesk/report_output.html:6
|
|
msgid "Reports & Statistics"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/report_index.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Reports & Statistics</h2>\n"
|
|
"\n"
|
|
"<ul>\n"
|
|
"<li>User<ul>\n"
|
|
"\n"
|
|
" <li><a href='userpriority/'>by Priority</a></li>\n"
|
|
" <li><a href='userqueue/'>by Queue</a></li>\n"
|
|
" <li><a href='userstatus/'>by Status</a></li>\n"
|
|
" <li><a href='usermonth/'>by Month</a></li>\n"
|
|
"\n"
|
|
"</ul></li>\n"
|
|
"\n"
|
|
"<li>Queue<ul>\n"
|
|
" \n"
|
|
" <li><a href='queuepriority/'>by Priority</a></li>\n"
|
|
" <li><a href='queuestatus/'>by Status</a></li>\n"
|
|
" <li><a href='queuemonth/'>by Month</a></li>\n"
|
|
"\n"
|
|
"</ul></li>\n"
|
|
"</ul>\n"
|
|
"\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:6
|
|
msgid ""
|
|
"The following RSS feeds are available for you to monitor using your "
|
|
"preferred RSS software. With the exception of the 'Latest Activity' feed, "
|
|
"all feeds provide information only on Open and Reopened cases. This ensures "
|
|
"your RSS reader isn't full of information about closed or historical tasks."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:10
|
|
msgid ""
|
|
"A summary of your open tickets - useful for getting alerted to new tickets "
|
|
"opened for you"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:12
|
|
msgid "Latest Activity"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:13
|
|
msgid ""
|
|
"A summary of all helpdesk activity - including comments, emails, "
|
|
"attachments, and more"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:16
|
|
msgid ""
|
|
"All unassigned tickets - useful for being alerted to new tickets opened by "
|
|
"the public via the web or via e-mail"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:19
|
|
msgid ""
|
|
"These RSS feeds allow you to view a summary of either your own tickets, or "
|
|
"all tickets, for each of the queues in your helpdesk. For example, if you "
|
|
"manage the staff who utilise a particular queue, this may be used to view "
|
|
"new tickets coming into that queue."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:22
|
|
msgid "Per-Queue Feeds"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:23
|
|
msgid "All Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/rss_list.html:27
|
|
msgid "Open Tickets"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:3
|
|
msgid "Change System Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>System Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following items can be maintained by you or other superusers:</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:11
|
|
msgid "E-Mail Ignore list"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:12
|
|
msgid "Maintain Queues"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:13
|
|
msgid "Maintain Pre-Set Replies"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:14
|
|
msgid "Maintain Knowledgebase Categories"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:15
|
|
msgid "Maintain Knowledgebase Items"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:16
|
|
msgid "Maintain E-Mail Templates"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/system_settings.html:17
|
|
msgid "Maintain Users"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:2
|
|
msgid "View Ticket Details"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:34
|
|
msgid "Attach another File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:34 templates/helpdesk/ticket.html.py:188
|
|
msgid "Add Another File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:46
|
|
msgid "Unhold"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:46
|
|
msgid "Hold"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:47
|
|
#, python-format
|
|
msgid "Queue: %(queue)s"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:55
|
|
msgid "Assigned To"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:61
|
|
msgid "Ignore"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:70
|
|
msgid "Copies To"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:71
|
|
msgid "Manage"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:103
|
|
msgid "Private"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:118
|
|
msgid "Respond to this ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:124
|
|
msgid "Use a Pre-set Reply"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:126
|
|
msgid ""
|
|
"Selecting a pre-set reply will over-write your comment below. You can then "
|
|
"modify the pre-set reply to your liking before saving this update."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:128
|
|
msgid "Comment / Resolution"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:130
|
|
msgid ""
|
|
"You can insert ticket and queue details in your message. For more "
|
|
"information, see the <a href='../../help/context/'>context help page</a>."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:153
|
|
msgid "Is this update public?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:155
|
|
msgid ""
|
|
"If this is public, the submitter will be e-mailed your comment or resolution."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:158
|
|
msgid "Change Further Details »"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:167 templates/helpdesk/ticket_list.html:53
|
|
#: templates/helpdesk/ticket_list.html:84
|
|
#: templates/helpdesk/ticket_list.html:183
|
|
msgid "Owner"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:168
|
|
msgid "Unassign"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:181
|
|
msgid "Attach File(s) »"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:187
|
|
msgid "Attach a File"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket.html:195
|
|
msgid "Update This Ticket"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:3
|
|
msgid "Add Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Add Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>To automatically send an email to a user or e-mail address when this "
|
|
"ticket is updated, select the user or enter an e-mail address below.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_add.html:21
|
|
msgid "Save Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:3
|
|
msgid "Delete Ticket CC"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Delete Ticket CC</h2>\n"
|
|
"\n"
|
|
"<p>Are you sure you wish to delete this email address (<em>%(email_address)"
|
|
"s</em>) from the CC list for this ticket? They will stop receiving updates.</"
|
|
"p>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_del.html:11
|
|
msgid ""
|
|
"<p><a href='../../'>Don't Delete</a></p>\n"
|
|
"\n"
|
|
"<form method='post' action='./'><input type='submit' value='Yes, Delete' /></"
|
|
"form>\n"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:3
|
|
msgid "Ticket CC Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:5
|
|
#, python-format
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Ticket CC Settings</h2>\n"
|
|
"\n"
|
|
"<p>The following people will receive an e-mail whenever <em><a href='../'>%"
|
|
"(ticket_title)s</a></em> is updated. Some people can also view or edit the "
|
|
"ticket via the public ticket views.</p>\n"
|
|
"\n"
|
|
"<p>You can <a href='add/'>add a new e-mail address to the list</a> or delete "
|
|
"any of the items below as required.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:14
|
|
msgid "Ticket CC List"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "View?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:15
|
|
msgid "Update?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_cc_list.html:29
|
|
#, python-format
|
|
msgid "Return to <em>%(ticket_title)s</em>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:2
|
|
msgid "Ticket Listing"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:49
|
|
msgid "Change Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:52
|
|
msgid "Sorting"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:56
|
|
#: templates/helpdesk/ticket_list.html:127
|
|
msgid "Keywords"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:94
|
|
msgid "Owner(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:107
|
|
msgid "Queue(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:113
|
|
msgid "Status(es)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:120
|
|
msgid "Tag(s)"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:132
|
|
msgid "Apply Filter"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:138
|
|
#: templates/helpdesk/ticket_list.html:153
|
|
msgid "Save Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:144
|
|
msgid ""
|
|
"This name appears in the drop-down list of saved queries. If you share your "
|
|
"query, other users will see this name, so choose something clear and "
|
|
"descriptive!"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:146
|
|
msgid "Shared?"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:147
|
|
msgid "Yes, share this query with other users."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:148
|
|
msgid ""
|
|
"If you share this query, it will be visible by <em>all</em> other logged-in "
|
|
"users."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:160
|
|
msgid "Use Saved Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:162
|
|
msgid "Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:167
|
|
msgid "Run Query"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:197
|
|
msgid "No Tickets Match Your Selection"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:203
|
|
msgid "Previous"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:207
|
|
#, python-format
|
|
msgid "Page %(ticket_num)s of %(num_pages)s."
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/ticket_list.html:211
|
|
msgid "Next"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:3
|
|
msgid "Change User Settings"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:5
|
|
msgid ""
|
|
"\n"
|
|
"<h2>User Settings</h2>\n"
|
|
"\n"
|
|
"<p>Use the following options to change the way your helpdesk system works "
|
|
"for you. These settings do not impact any other user.</p>"
|
|
msgstr ""
|
|
|
|
#: templates/helpdesk/user_settings.html:19
|
|
msgid "Save Options"
|
|
msgstr ""
|
|
|
|
#: templates/registration/logged_out.html:2
|
|
msgid "Logged Out"
|
|
msgstr ""
|
|
|
|
#: templates/registration/logged_out.html:4
|
|
msgid ""
|
|
"\n"
|
|
"<h2>Logged Out</h2>\n"
|
|
"\n"
|
|
"<p>Thanks for being here. Hopefully you've helped resolve a few tickets and "
|
|
"make the world a better place.</p>\n"
|
|
"\n"
|
|
msgstr ""
|
|
|
|
#: templates/registration/login.html:2
|
|
msgid "Helpdesk Login"
|
|
msgstr ""
|
|
|
|
#: templates/registration/login.html:5 templates/registration/login.html:17
|
|
msgid "Login"
|
|
msgstr ""
|
|
|
|
#: templates/registration/login.html:7
|
|
msgid ""
|
|
"To log in and begin responding to cases, simply enter your username and "
|
|
"password below."
|
|
msgstr ""
|
|
|
|
#: templates/registration/login.html:10
|
|
msgid "Your username and password didn't match. Please try again."
|
|
msgstr ""
|
|
|
|
#: templates/registration/login.html:12
|
|
msgid "Username"
|
|
msgstr ""
|
|
|
|
#: templates/registration/login.html:14
|
|
msgid "Password"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:35
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:40
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:46
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:51
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets for %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:98
|
|
msgid "Helpdesk: Unassigned Tickets"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:99
|
|
msgid "Unassigned Open and Reopened tickets"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:124
|
|
msgid "Helpdesk: Recent Followups"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:125
|
|
msgid ""
|
|
"Recent FollowUps, such as e-mail replies, comments, attachments and "
|
|
"resolutions"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:142
|
|
#, python-format
|
|
msgid "Helpdesk: Open Tickets in queue %(queue)s"
|
|
msgstr ""
|
|
|
|
#: views/feeds.py:147
|
|
#, python-format
|
|
msgid "Open and Reopened Tickets in queue %(queue)s"
|
|
msgstr ""
|
|
|
|
#: views/public.py:80
|
|
msgid "Invalid ticket ID or e-mail address. Please try again."
|
|
msgstr ""
|
|
|
|
#: views/public.py:93
|
|
msgid "Submitter accepted resolution and closed ticket"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:121
|
|
msgid "Accepted resolution and closed ticket"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:139
|
|
msgid "Sorry, you need to login to do that."
|
|
msgstr ""
|
|
|
|
#: views/staff.py:172
|
|
#, python-format
|
|
msgid "Assigned to %(username)s"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:194
|
|
msgid "Updated"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:358
|
|
#, python-format
|
|
msgid "Assigned to %(username)s in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:363
|
|
msgid "Unassigned in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:368 views/staff.py:373
|
|
msgid "Closed in bulk update"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:568
|
|
msgid ""
|
|
"<p><strong>Note:</strong> Your keyword search is case sensitive because of "
|
|
"your database. This means the search will <strong>not</strong> be accurate. "
|
|
"By switching to a different database system you will gain better searching! "
|
|
"For more information, read the <a href=\"http://docs.djangoproject.com/en/"
|
|
"dev/ref/databases/#sqlite-string-matching\">Django Documentation on string "
|
|
"matching in SQLite</a>."
|
|
msgstr ""
|
|
|
|
#: views/staff.py:672
|
|
msgid "Ticket taken off hold"
|
|
msgstr ""
|
|
|
|
#: views/staff.py:675
|
|
msgid "Ticket placed on hold"
|
|
msgstr ""
|