mirror of
https://gitea.mueller.network/extern/django-helpdesk.git
synced 2024-11-25 17:33:08 +01:00
f419d8e2d0
Add rudimentary CC: functionality on tickets, controlled by staff users. CC's can be e-mail addresses or users, who will receive copies of all emails sent to the Submitter. This is a work in progress.
176 lines
4.5 KiB
Python
176 lines
4.5 KiB
Python
"""
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Jutda Helpdesk - A Django powered ticket tracker for small enterprise.
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(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
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urls.py - Mapping of URL's to our various views. Note we always used NAMED
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views for simplicity in linking later on.
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"""
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from django.conf import settings
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from django.conf.urls.defaults import *
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from django.contrib.auth.decorators import login_required
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from django.contrib.syndication.views import feed as django_feed
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from helpdesk.views.feeds import feed_setup
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urlpatterns = patterns('helpdesk.views.staff',
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url(r'^dashboard/$',
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'dashboard',
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name='helpdesk_dashboard'),
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url(r'^tickets/$',
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'ticket_list',
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name='helpdesk_list'),
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url(r'^tickets/update/$',
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'mass_update',
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name='helpdesk_mass_update'),
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url(r'^tickets/submit/$',
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'create_ticket',
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name='helpdesk_submit'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/$',
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'view_ticket',
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name='helpdesk_view'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/edit/$',
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'edit_ticket',
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name='helpdesk_edit'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/update/$',
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'update_ticket',
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name='helpdesk_update'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/delete/$',
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'delete_ticket',
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name='helpdesk_delete'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/hold/$',
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'hold_ticket',
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name='helpdesk_hold'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/unhold/$',
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'unhold_ticket',
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name='helpdesk_unhold'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/$',
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'ticket_cc',
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name='helpdesk_ticket_cc'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/add/$',
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'ticket_cc_add',
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name='helpdesk_ticket_cc_add'),
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url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/delete/(?P<cc_id>[0-9]+)/$',
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'ticket_cc_del',
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name='helpdesk_ticket_cc_del'),
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url(r'^raw/(?P<type>\w+)/$',
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'raw_details',
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name='helpdesk_raw'),
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url(r'^rss/$',
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'rss_list',
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name='helpdesk_rss_index'),
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url(r'^reports/$',
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'report_index',
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name='helpdesk_report_index'),
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url(r'^reports/(?P<report>\w+)/$',
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'run_report',
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name='helpdesk_run_report'),
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url(r'^save_query/$',
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'save_query',
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name='helpdesk_savequery'),
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url(r'^delete_query/(?P<id>[0-9]+)/$',
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'delete_saved_query',
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name='helpdesk_delete_query'),
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url(r'^settings/$',
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'user_settings',
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name='helpdesk_user_settings'),
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url(r'^ignore/$',
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'email_ignore',
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name='helpdesk_email_ignore'),
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url(r'^ignore/add/$',
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'email_ignore_add',
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name='helpdesk_email_ignore_add'),
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url(r'^ignore/delete/(?P<id>[0-9]+)/$',
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'email_ignore_del',
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name='helpdesk_email_ignore_del'),
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)
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urlpatterns += patterns('helpdesk.views.public',
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url(r'^$',
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'homepage',
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name='helpdesk_home'),
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url(r'^view/$',
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'view_ticket',
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name='helpdesk_public_view'),
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)
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urlpatterns += patterns('',
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url(r'^rss/(?P<url>.*)/$',
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login_required(django_feed),
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{'feed_dict': feed_setup},
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name='helpdesk_rss'),
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url(r'^api/(?P<method>[a-z_-]+)/$',
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'helpdesk.views.api.api',
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name='helpdesk_api'),
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url(r'^login/$',
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'django.contrib.auth.views.login',
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name='login'),
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url(r'^logout/$',
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'django.contrib.auth.views.logout',
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{'next_page': '../'},
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name='logout'),
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)
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urlpatterns += patterns('helpdesk.views.kb',
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url(r'^kb/$',
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'index', name='helpdesk_kb_index'),
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url(r'^kb/(?P<slug>[A-Za-z_-]+)/$',
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'category', name='helpdesk_kb_category'),
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url(r'^kb/(?P<item>[0-9]+)/$',
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'item', name='helpdesk_kb_item'),
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url(r'^kb/(?P<item>[0-9]+)/vote/$',
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'vote', name='helpdesk_kb_vote'),
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)
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urlpatterns += patterns('',
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url(r'^api/$',
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'django.views.generic.simple.direct_to_template',
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{'template': 'helpdesk/help_api.html',},
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name='helpdesk_api_help'),
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url(r'^help/context/$',
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'django.views.generic.simple.direct_to_template',
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{'template': 'helpdesk/help_context.html',},
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name='helpdesk_help_context'),
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url(r'^system_settings/$',
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'django.views.generic.simple.direct_to_template',
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{
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'template': 'helpdesk/system_settings.html',
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'extra_context': {
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'ADMIN_URL': getattr(settings, 'ADMIN_URL', '/admin/'),
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},
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},
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name='helpdesk_system_settings'),
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)
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