diff --git a/Troubleshooting.md b/Troubleshooting.md
index cab1783e..1b087914 100644
--- a/Troubleshooting.md
+++ b/Troubleshooting.md
@@ -44,3 +44,27 @@ After this, you can access the server at `http://localhost:1337` (where 1337 is
 Please ensure that you have an NVIDIA GPU and the latest [NVIDIA driver](http://www.nvidia.com/Download/index.aspx), and that you've installed [nvidia-container-toolkit](https://stackoverflow.com/a/58432877).
 
 Also, if you are using WSL (Windows), please ensure you have the latest WSL kernel by running `wsl --shutdown` and then `wsl --update`. (Thanks [AndrWeisR](https://github.com/AndrWeisR))
+
+# For support queries
+## Entering a conda environment in an existing installation
+This will give you an activated conda environment in the terminal, so you can run commands and force-install any packages, if required.
+
+Users don't need to have the Anaconda Prompt installed to do this anymore, since the installer bundles a portable version of conda inside it. Just follow these steps.
+
+**Windows:**
+1. Open the terminal: Press Win+R, type "cmd", and press "Run"
+2. Type `cd C:\stable-diffusion-ui` and press enter (or wherever you've installed it)
+3. Type `installer\Scripts\activate.bat` and press enter
+4. Type `cd stable-diffusion` and press enter
+5. Type `conda activate .\env` and press enter
+6. Type `python --version` and press enter. You should see 3.8.5.
+
+**Windows:**
+1. Open the terminal
+2. Type `cd /path/to/stable-diffusion-ui` and press enter
+3. Type `installer/bin/activate` and press enter
+4. Type `cd stable-diffusion` and press enter
+5. Type `conda activate ./env` and press enter
+6. Type `python --version` and press enter. You should see 3.8.5.
+
+This will give you an activated conda environment. To confirm, type `python --version` and press enter. You should see 3.8.5.