forked from extern/egroupware
85 lines
3.4 KiB
Plaintext
85 lines
3.4 KiB
Plaintext
<chapter id="trobleshooting">
|
|
<title>Trouble Shooting</title>
|
|
<warning>
|
|
<para>
|
|
phpGroupWare is still Beta software, expect some bugs
|
|
along the way. If you run into a problem not discussed here, contact us
|
|
through one of the methods listed on the website.
|
|
</para>
|
|
</warning>
|
|
<para>
|
|
The phpGroupWare developers can most often be seen hanging out in <emphasis>#phpGroupWare</emphasis>
|
|
on <emphasis>irc.openprojects.net</emphasis> if you require real-time help.
|
|
</para>
|
|
<para>
|
|
Also check the FAQ in this directory for additional common questions,
|
|
it is available as FAQ.sgml, FAQ.txt and FAQ.html
|
|
</para>
|
|
<sect1 id="trob1">
|
|
<title>I get "Unable to open mailbox" when using the email application</title>
|
|
<para>
|
|
At the time of this writing (2000-09-27) you must use the same
|
|
username and password in phpGroupWare that you use to log into
|
|
your mail server. If you change your password and it still isn't working,
|
|
try logging out of phpGroupWare (the rightmost icon in the navigation bar)
|
|
and then log back in.
|
|
</para>
|
|
<para>
|
|
An preference page to edit the email settings is being developed, and should
|
|
appear shortly after the first beta release.
|
|
</para>
|
|
</sect1>
|
|
<sect1 id="trob2">
|
|
<title>It seems to hang when I try to read my mail</title>
|
|
<para>
|
|
This is often a problem if you are using POP3 instead of IMAP, and you have
|
|
more than a few hundred messages in your mailbox.
|
|
</para>
|
|
<para>
|
|
By default, php is set up to time-out a request that takes over 30 seconds
|
|
to complete. phpGroupWare must do a lot of work the first time your POP3 mailbox
|
|
is opened, and every time you get new mail, which may take more than the 30
|
|
second timeout.
|
|
</para>
|
|
<para>
|
|
You can either clean up your mailbox with another mail program, or
|
|
add the line
|
|
<programlisting>
|
|
set_time_limit(0);
|
|
</programlisting>
|
|
to the top of the inc/phpgwapi/phpgw_msg_pop3.inc.php file, just before
|
|
the line <classname>class msg extends msg_common</classname>
|
|
</para>
|
|
<para>
|
|
If you choose to edit the file, be patient when loading a large POP3
|
|
mailbox - the author tested against a mailbox with 2500 messages in it,
|
|
but it took 15 minutes to load the page. We highly suggest you use IMAP
|
|
if you expect to have more than a few hundred messages in your mailbox.
|
|
</para>
|
|
</sect1>
|
|
<sect1 id="trob3">
|
|
<title>When I log in I see the directory listing instead of a web page</title>
|
|
<para>You are using Apache, this often means you need to add
|
|
<classname>.php</classname> to the <classname>DirectoryIndex</classname> line in your httpd.conf file.
|
|
For example:
|
|
<programlisting>
|
|
DirectoryIndex index.php index.php3 index.html index.htm index.cgi
|
|
</programlisting>
|
|
</para>
|
|
</sect1>
|
|
<sect1 id="trob4">
|
|
<title>I get garbage that looks like code when I go to the phpGroupWare URL</title>
|
|
<para>
|
|
This is often because you have php3 installed,
|
|
which does not map <classname>.php</classname> to the PHP engine.
|
|
For PHP3:
|
|
<programlisting>
|
|
AddType application/x-httpd-php3 .php3 .php
|
|
</programlisting>
|
|
For PHP4:
|
|
<programlisting>
|
|
AddType application/x-httpd-php .php3 .php
|
|
</programlisting>
|
|
</para>
|
|
</sect1>
|
|
</chapter> |