diff --git a/docs/MultiISP.xml b/docs/MultiISP.xml
index 46419c453..ebee02da2 100644
--- a/docs/MultiISP.xml
+++ b/docs/MultiISP.xml
@@ -338,22 +338,23 @@
                     to force traffic to one provider or another.<note>
                         <para>There will be those of you who will say "Those
                         idiots at shorewall.net don't understand. I don't want
-                        my traffic balanced so I'm not going to set that
-                        option!" If you are one of those users, then when you
-                        can't get your second interface to work, check the
-                        mailing list archives -- there have been others before
-                        you who thought we were fools too.</para>
+                        my traffic balanced so I'm not going to set the
+                        'balance' option!" If you are one of those users, then
+                        if you can't get your second interface to work, check
+                        the mailing list archives -- there have been others
+                        before you who also thought that we were fools.</para>
                       </note><note>
-                        <para>"Oh Tom -- I can't figure out how to use
+                        <para>"Oh Tom -- I don't understand how to use
                         <filename>/etc/shorewall/tcrules</filename> to avoid
                         balancing if I set 'balance' on my interfaces".</para>
 
-                        <para>I know -- this is only slightly less complex
+                        <para>I know -- that is only slightly less complex
                         than brain surgery but let me try to
-                        help:<itemizedlist>
+                        explain:<itemizedlist>
                             <listitem>
-                              <para>Your first tcrule should mark the traffic so
-                              that it goes out the "default" provider.</para>
+                              <para>Your first tcrule should mark all traffic so
+                              that it will go out through the "default"
+                              provider.</para>
                             </listitem>
 
                             <listitem>
@@ -363,8 +364,8 @@
                             </listitem>
                           </itemizedlist></para>
 
-                        <para>I hope your brain isn't swimming too badly from
-                        those intricate instructions.</para>
+                        <para>I hope that you are not overwelmed by these
+                        intricate instructions.</para>
                       </note></para>
                   </important>
 
@@ -806,4 +807,4 @@ gateway:~ #</programlisting>Note that because we used a priority of 1000, the
       </section>
     </section>
   </section>
-</article>
\ No newline at end of file
+</article>