Basic auto time_spent calculation test

helpdesk/tests/test_time_spent_auto.py

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+
+import datetime
+from django.contrib.auth.hashers import make_password
+from django.contrib.auth.models import User
+from django.test import TestCase
+from django.test.client import Client
+from helpdesk.models import FollowUp, Queue, Ticket
+from helpdesk import settings as helpdesk_settings
+import uuid
+
+
+class TimeSpentAutoTestCase(TestCase):
+
+    def setUp(self):
+        """Creates a queue, ticket and user."""
+        self.queue_public = Queue.objects.create(
+            title='Queue 1',
+            slug='q1',
+            allow_public_submission=True,
+            dedicated_time=datetime.timedelta(minutes=60)
+        )
+
+        self.ticket_data = {
+            'title': 'Test Ticket',
+            'description': 'Some Test Ticket',
+        }
+
+        ticket_data = dict(queue=self.queue_public, **self.ticket_data)
+        self.ticket = Ticket.objects.create(**ticket_data)
+
+        self.client = Client()
+
+        user1_kwargs = {
+            'username': 'staff',
+            'email': 'staff@example.com',
+            'password': make_password('Test1234'),
+            'is_staff': True,
+            'is_superuser': False,
+            'is_active': True
+        }
+        self.user = User.objects.create(**user1_kwargs)
+    
+    def test_add_followup_time_spent_auto(self):
+        """Tests automatic time_spent calculation."""
+
+        helpdesk_settings.FOLLOWUP_TIME_SPENT_AUTO = True
+
+        message_id = uuid.uuid4().hex
+        followup = FollowUp.objects.create(
+            ticket=self.ticket,
+            date=self.ticket.created + datetime.timedelta(minutes=30),
+            title="Testing followup",
+            comment="Testing followup time spent",
+            public=True,
+            user=self.user,
+            new_status=1,
+            message_id=message_id,
+            time_spent=None
+        )
+        followup.save()
+
+        self.assertEqual(followup.time_spent.seconds, 1800)
+        self.assertEqual(self.ticket.time_spent.seconds, 1800)
+        self.assertEqual(self.queue_public.time_spent.seconds, 1800)
+        self.assertTrue(
+            self.queue_public.dedicated_time.seconds > self.queue_public.time_spent.seconds
+        )