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Added documentation for public form defaults

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Arne Brutschy 2018-01-10 18:44:15 +01:00
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docs/settings.rst
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@ -105,6 +105,22 @@ These options only change display of items on public-facing pages, not staff pag
**Default:** ``HELPDESK_SUBMIT_A_TICKET_PUBLIC = True``
Options for public ticket submission form
-----------------------------------------
- **HELPDESK_PUBLIC_TICKET_QUEUE** Sets the queue for tickets submitted through the public form. If defined, the matching form field will be hidden. This cannot be `None` but must be set to a valid queue slug.
**Default:** Not defined
- **HELPDESK_PUBLIC_TICKET_PRIORITY** Sets the priority for tickets submitted through the public form. If defined, the matching form field will be hidden. Must be set to a valid integer priority.
**Default:** Not defined
- **HELPDESK_PUBLIC_TICKET_DUE_DATE** Sets the due date for tickets submitted through the public form. If defined, the matching form field will be hidden. Set to `None` if you want to hide the form field but do not want to define a value.
**Default:** Not defined
Options that change ticket updates
----------------------------------