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Update settings.rst with example for Ticket priority choices
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@ -190,6 +190,17 @@ Options that change ticket properties
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(4, _('4. Low')),
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(5, _('5. Very Low')),
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)
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If you have a new instance, you may override those settings but if you want to keep previous tickets priorities and add new choices, you may increment integer values like this::
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HELPDESK_TICKET_PRIORITY_CHOICES = (
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(1, _('1. Critical')),
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(2, _('2. High')),
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(3, _('3. Normal')),
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(4, _('4. Low')),
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(5, _('5. Very Low')),
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(6, _('1. Cold')),
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(7, _('2. Hot')),
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)
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Staff Ticket Creation Settings
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------------------------------
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