Add some tests. Finally. First draft: just includes submission & public

action testing - needs plenty more tests added.

helpdesk/tests/__init__.py

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+from helpdesk.tests.ticket_submission import *
+from helpdesk.tests.public_actions import *

helpdesk/tests/public_actions.py

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+from helpdesk.models import Queue, CustomField, Ticket
+from django.test import TestCase
+from django.core import mail
+from django.test.client import Client
+from django.core.urlresolvers import reverse
+
+class PublicActionsTestCase(TestCase):
+    """
+    Tests for public actions:
+    - View a ticket
+    - Add a followup
+    - Close resolved case
+    """
+    def setUp(self):
+        """
+        Create a queue & ticket we can use for later tests.
+        """
+        self.queue = Queue.objects.create(title='Queue 1', slug='q', allow_public_submission=True, new_ticket_cc='new.public@example.com', updated_ticket_cc='update.public@example.com')
+        self.ticket = Ticket.objects.create(title='Test Ticket', queue=self.queue, submitter_email='test.submitter@example.com', description='This is a test ticket.')
+
+        self.client = Client()
+
+    def test_public_view_ticket(self):
+        response = self.client.get('%s?id=%s&email=%s' % (reverse('helpdesk_public_view'), self.ticket.id, 'test.submitter@example.com'))
+        self.assertEqual(response.status_code, 200)
+
+    def test_public_close(self):
+        old_status = self.ticket.status
+        old_resolution = self.ticket.resolution
+        resolution_text = 'Resolved by test script'
+        
+        self.ticket.status = Ticket.RESOLVED_STATUS
+        self.ticket.resolution = resolution_text
+        self.ticket.save()
+
+        current_followups = self.ticket.followup_set.all().count()
+        
+        response = self.client.get('%s?id=%s&email=%s&close=yes' % (reverse('helpdesk_public_view'), self.ticket.id, 'test.submitter@example.com'))
+        ticket = Ticket.objects.get(id=self.ticket.id)
+
+        self.assertEqual(response.status_code, 200)
+        self.assertEqual(ticket.status, Ticket.CLOSED_STATUS)
+        self.assertEqual(ticket.resolution, resolution_text)
+        self.assertEqual(current_followups+1, self.ticket.followup_set.all().count())
+        
+        
+        self.ticket.resolution = old_resolution
+        self.ticket.status = old_status
+        self.ticket.save()

helpdesk/tests/ticket_submission.py

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+from helpdesk.models import Queue, CustomField, Ticket
+from django.test import TestCase
+from django.core import mail
+from django.test.client import Client
+from django.core.urlresolvers import reverse
+
+class TicketBasicsTestCase(TestCase):
+    def setUp(self):
+        self.queue_public = Queue.objects.create(title='Queue 1', slug='q1', allow_public_submission=True, new_ticket_cc='new.public@example.com', updated_ticket_cc='update.public@example.com')
+        self.queue_private = Queue.objects.create(title='Queue 2', slug='q2', allow_public_submission=False, new_ticket_cc='new.private@example.com', updated_ticket_cc='update.private@example.com')
+
+        self.ticket_data = {
+                'title': 'Test Ticket',
+                'description': 'Some Test Ticket',
+                }
+
+        self.client = Client()
+
+    def test_create_ticket_direct(self):
+        email_count = len(mail.outbox)
+        ticket_data = dict(queue=self.queue_public, **self.ticket_data)
+        ticket = Ticket.objects.create(**ticket_data)
+        self.assertEqual(ticket.ticket_for_url, "q1-%s" % ticket.id)
+        self.assertEqual(email_count, len(mail.outbox))
+        
+
+    def test_create_ticket_public(self):
+        email_count = len(mail.outbox)
+
+        response = self.client.get(reverse('helpdesk_home'))
+        self.assertEqual(response.status_code, 200)
+
+        post_data = {
+                'title': 'Test ticket title',
+                'queue': self.queue_public.id,
+                'submitter_email': 'ticket1.submitter@example.com',
+                'body': 'Test ticket body',
+                'priority': 3,
+                }
+
+        response = self.client.post(reverse('helpdesk_home'), post_data, follow=True)
+        last_redirect = response.redirect_chain[-1]
+        last_redirect_url = last_redirect[0]
+        last_redirect_status = last_redirect[1]
+        # Ensure we landed on the "View" page.
+        self.assertEqual(last_redirect_url.split('?')[0], 'http://testserver%s' % reverse('helpdesk_public_view'))
+        # Ensure submitter, new-queue + update-queue were all emailed.
+        self.assertEqual(email_count+3, len(mail.outbox))
+    
+    def test_create_ticket_private(self):
+        email_count = len(mail.outbox)
+        post_data = {
+                'title': 'Private ticket test',
+                'queue': self.queue_private.id,
+                'submitter_email': 'ticket2.submitter@example.com',
+                'body': 'Test ticket body',
+                'priority': 3,
+                }
+
+        response = self.client.post(reverse('helpdesk_home'), post_data)
+        self.assertEqual(response.status_code, 200)
+        self.assertEqual(email_count, len(mail.outbox))
+        self.assertContains(response, 'Select a valid choice.')
+
+    def test_create_ticket_customfields(self):
+        email_count = len(mail.outbox)
+        queue_custom = Queue.objects.create(title='Queue 3', slug='q3', allow_public_submission=True, updated_ticket_cc='update.custom@example.com')
+        custom_field_1 = CustomField.objects.create(name='textfield', label='Text Field', data_type='varchar', max_length=100, ordering=10, required=False, staff_only=False)
+        post_data = {
+                'queue': queue_custom.id,
+                'title': 'Ticket with custom text field',
+                'submitter_email': 'ticket3.submitter@example.com',
+                'body': 'Test ticket body',
+                'priority': 3,
+                'custom_textfield': 'This is my custom text.',
+                }
+
+        response = self.client.post(reverse('helpdesk_home'), post_data, follow=True)
+
+        custom_field_1.delete()
+        last_redirect = response.redirect_chain[-1]
+        last_redirect_url = last_redirect[0]
+        last_redirect_status = last_redirect[1]
+        # Ensure we landed on the "View" page.
+        self.assertEqual(last_redirect_url.split('?')[0], 'http://testserver%s' % reverse('helpdesk_public_view'))
+        # Ensure only two e-mails were sent - submitter & updated.
+        self.assertEqual(email_count+2, len(mail.outbox))