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Merge pull request #1275 from bhargav1002/feat/priority-filter-ticket-list

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Add priority filter to ticket list view and template
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Christopher Broderick 2025-06-08 15:03:53 +02:00 committed by GitHub
commit 4032f7580d
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3 changed files with 26 additions and 0 deletions
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15
helpdesk/templates/helpdesk/filters/priority.html Normal file
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@ -0,0 +1,15 @@
{% load i18n humanize %}
{% load static %}
{% load in_list %}
<div class="form-row">
<div class="col col-sm-3">
<label for='id_priority'>{% trans "Priority" %}:</label>
</div>
<div class="col col-sm-3">
<select id='id_priority' name='priority' multiple='selected' size='5'>{% for p in priority_choices %}<option value='{{ p.0 }}'{% if p.0|in_list:query_params.filtering.priority__in %} selected='selected'{% endif %}>{{ p.1 }}</option>{% endfor %}</select>
</div>
<div class="col col-sm-6">
<button class="filterBuilderRemove btn btn-danger btn-sm float-right"><i class="fas fa-trash-alt"></i></button>
</div>
<div class='form-row filterHelp'>{% trans "Ctrl-click to select multiple options" %}</div>
</div>

7
helpdesk/templates/helpdesk/ticket_list.html
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@ -171,6 +171,9 @@
<option id="filterBuilderSelect-Sort" value="Sort"{% if query_params.sorting %} disabled{% endif %}>
{% trans "Sorting" %}
</option>
<option id="filterBuilderSelect-Priority" value="Priority"{% if query_params.filtering.priority__in %} disabled{% endif %}>
{% trans "Priority" %}
</option>
<option id="filterBuilderSelect-Owner" value="Owner"{% if query_params.filtering.assigned_to__id__in or query_params.filtering_null.assigned_to__id__isnull %} disabled{% endif %}>
{% trans "Owner" %}
</option>
@ -201,6 +204,10 @@
id="filterBoxSort">
{% include 'helpdesk/filters/sorting.html' %}
</li>
<li class="list-group-item filterBox{% if query_params.filtering.priority__in %} filterBoxShow{% endif %}"
id="filterBoxPriority">
{% include 'helpdesk/filters/priority.html' %}
</li>
<li class="filterBox{% if query_params.filtering.assigned_to__id__in or query_params.filtering_null.assigned_to__id__isnull %} filterBoxShow{% endif %} list-group-item"
id=filterBoxOwner>
{% include 'helpdesk/filters/owner.html' %}

4
helpdesk/views/staff.py
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@ -1077,6 +1077,7 @@ def ticket_list(request):
"queue",
"assigned_to",
"status",
"priority",
"q",
"sort",
"sortreverse",
@ -1089,6 +1090,7 @@ def ticket_list(request):
("queue", "queue__id__in"),
("assigned_to", "assigned_to__id__in"),
("status", "status__in"),
("priority", "priority__in"),
("kbitem", "kbitem__in"),
]
filter_null_params = dict(
@ -1096,6 +1098,7 @@ def ticket_list(request):
("queue", "queue__id__isnull"),
("assigned_to", "assigned_to__id__isnull"),
("status", "status__isnull"),
("priority", "priority__isnull"),
("kbitem", "kbitem__isnull"),
]
)
@ -1187,6 +1190,7 @@ def ticket_list(request):
kb_items=kbitem,
queue_choices=huser.get_queues(),
status_choices=Ticket.STATUS_CHOICES,
priority_choices=Ticket.PRIORITY_CHOICES,
kbitem_choices=kbitem_choices,
urlsafe_query=urlsafe_query,
user_saved_queries=user_saved_queries,